# Air Connection

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 80 out of 100 (for aircon servicing)
- Badges: Active, Well reviewed, Licence matched
- Google: 4.3 stars from 98 reviews
- Phone: +6596674287
- Website: https://www.airconnection.com.sg
- Registered business: Air Connection · UEN 53208815L · since 2012
- Checked: 20 Sep 2026

## Summary

Reviews cover aircon repairs, installations and servicing, with customers praising quick replies, neat installation and technicians who arrive on time. Some customers have used the team for many years, from installation to servicing. Of 46 written reviews, 20 say it came quickly, 15 say they used the business again, 11 say the problem was fixed and 4 say they knew the price first. It has been registered as a business in Singapore since 2012 and publishes a WhatsApp number. Message the aircon fault and ask for the price before the technician comes.

## What the badges mean

- Active: Runs Google search ads or ranks in Google's first pages for this trade.
- Well reviewed: 10 or more Google reviews in the last 12 months.
- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.

## What customers say

- 20 of 46 reviews say they came quickly
- 15 of 46 reviews used them again
- 11 of 46 reviews say the problem was fixed
- 4 of 46 reviews knew the price first
- 2 of 46 reviews mention a fee for coming down
- 2 of 46 reviews say the problem came back

## Jobs with evidence

- Repair: customers mention (11 reviews)
- Installation: customers mention (11 reviews)
- General servicing: customers mention (8 reviews)
- Gas top-up: customers mention (1 review)
- Chemical wash: offered on their website
- Chemical overhaul: offered on their website

## Latest Google reviews (10 of 46 held with text)

- 1 stars, 11 Sep 2026: very bad experience with this provider got an aircon repair check, issued me invoice for immediate payment, quoted for repair cost and materials another text came in saying unpaid invoice and then booked a time slot on the following day to repair the aircon 5 minutes before the scheduled appointment on the following day text me to say no more spare parts, indefinitely unknown on when the parts will come and still want to request for 50% deposit on the parts although they can’t tell when the parts will come?
- 5 stars, 10 Sep 2026: First time engaging Air Connection’s services to do my house’s air conditioning maintenance. Customer service got back to me within 20mins of submitting inquiry for scheduling of appointment. Service crew (Albert and Boon) were very professional, answered all on-site questions asked and provided clarity in every step of the process. From diagnosing the problem, presenting solutions and addressing what I needed/wanted, top marks. Will definitely engage and recommend their services in future
- 5 stars, 9 Sep 2026: Very good service and reliable. Very reasonable price Recommendation by my son-in-law.👍
- 5 stars, 5 Sep 2026: recommend their aircon installation because their setup was really neat! and they were super fast. Firstly, they met up with our ID to run through the measurement, where is best to put the aircon duct and when it came to installation day, they were super prompt and did everything nicely.
- 5 stars, 29 Aug 2026: The customer service agent was extremely responsive and accommodating to my issues/requests and promptly scheduled the technician to check on my air conditioner. The technician and his colleague were very friendly, arrived earlier than expected, and managed to resolve the issues quickly! They were professional and thorough with their check, and I did not experience any upselling. Thank you for the fixed air conditioner! It's a huge relief in this hot weather!
- 5 stars, 26 Aug 2026: Exceptional Service & Professional Advice! When my aircon compressor broke down, I was worried about the high costs and hassle of fixing it. I reached out to Air Connection, and their team was fantastic from start to finish.The technicians provided flexible, highly professional advice. Instead of just pushing for a costly sale right away, they took the time to carefully troubleshoot & pinpoint the core issue of the compressor failure. They then laid out several practical & cost-saving solutions for me to choose from, which I really appreciated.After weighing the options, I decided to replace t
- 5 stars, 22 Aug 2026: I have been a customer of Air Connection over 10years, aircon installation and servicing. The company is professional, they plan well and the follow-up is prompt. The technicians on site are skilful, polite and punctual.
- 5 stars, 15 Aug 2026: Really helpful! Aircon couldnt switch on. Texted them at 3am yet they provided complimentary troubleshooting over whatsapps promptly without any confirmed booking of service. Thank you!
- 5 stars, 6 Aug 2026: Super impressed and satisfied with Air Connection's sales team and servicing team. Home aircon could not work in the middle of the night - issues with the compressor and indoor unit. Engaged my regular servicing company the next day. Was quoted almost $500 for replacement of thermistors and labour. Called Air Connection for a second opinion and the sales team scheduled an appointment on the same day, 2 hours later. Super efficient and accommodating. When servicing team arrived, they replaced the thermistors at a much lower price. Transparent and no hard selling. I was so impressed that I engag
- 3 stars, 1 Aug 2026: tl;dr: Poor diagnostic service, expensive replacement parts, slow replies. I haven't tried their general servicing, but these are their rates: $54.50 for 1 unit, $76.30 for 2 units, and $109 for 3 units, plus $32.70 for subsequent units (as at July 2026). Props to them for the good service recovery--they reached out and refunded the initial $54.50 diagnostic fee. I found them on reddit as an honest and reputable air con specialist, but my experience was disappointing. My AC stopped working and showed blinking lights. The technician diagnosed it as needing three replacement parts—the drain pump

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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