# Alpha Cool Engineering Pte Ltd

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 20 out of 100 (for aircon servicing)
- Badges: Licence matched
- Google: 4.3 stars from 66 reviews
- Phone: +6567493810
- Registered business: Alpha Cool Engineering Pte. Ltd. · UEN 200823116E · since 2008
- Checked: 20 Sep 2026

## Summary

Alpha Cool is mainly aircon installation and regular servicing, and customers repeatedly name Jasmine, who handles scheduling, as prompt and responsive. Customers also describe installation crews who run pipes neatly and clean up afterwards. Of 48 written reviews, 19 say they used the business again, 10 say it came quickly and 7 say the problem was fixed. It has been registered as a business in Singapore since 2008 and is rated 4.3 out of 5 on Google. Say what you need installed or serviced when you get in touch.

## What the badges mean

- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.

## What customers say

- 19 of 48 reviews used them again
- 10 of 48 reviews say they came quickly
- 7 of 48 reviews say the problem was fixed
- 1 of 48 reviews say the problem came back

## Jobs with evidence

- Installation: customers mention (20 reviews)
- General servicing: customers mention (9 reviews)
- Repair: customers mention (2 reviews)

## Latest Google reviews (10 of 48 held with text)

- 1 stars, 20 Jan 2026: So uncommunicative and disrespectful, I would not trust them with anything important. Set up an appointment a week in advance. On the day of the site visit, they were going to be late but did not communicate that, causing me to wait at the site for them for 20min. During this time, I called them twice but they decided to not pick up my call choosing instead to text me. When they finally got back to me, they said that they’d only show up 35 minutes after the agreed upon time. Extremely disrespectful of my time and terribly uncommunicative. I don’t think they’re worth your trust
- 5 stars, 27 Aug 2025: The installation guys, Yeo and Nai, did a fantastic job! They were respectful and very technically apt, performing the installation works neatly and cleanly. They provided their expert advice and did a wonderful job overall. In addition to this, 2 more guys came down to speed up the works. Everything was done within a day. Very impressed and pleased with them. Thank you guys!
- 5 stars, 28 May 2025: Thank you Alpha Cool for my new AC installation very professional workmanship. The trunking laying route was well plan batter than my previous AC installer. Cover up 4 fan coil unit with plastic cover to prevent dust during my renovation 👍 Installer very professional taking care of all small details. Good house keeping after installation Thank you Jasmine for your professional coordination.
- 5 stars, 22 May 2025: Job well done. Pipes run neat n clean.
- 5 stars, 24 Oct 2024: The team installed my System 4 on my new place, re-brainstorm the best option to install. Very efficient and meticulous workers, check and check to ensure all the works finishing are well done up. Keep sweeping the floor to ensure excess dusty don't fly around. Highly recommended to purchase from Audio house for good price and to get very good installation services. 💯👍👍
- 5 stars, 23 Oct 2024: Has been engaging their air con services for several years. So far so good. Customer Service has also improved over the years.
- 5 stars, 8 Apr 2024: Replies very promptly and also always on time for installation and servicing
- 5 stars, 16 Jan 2024: I highly recommend this aircon installation company! Their team was extremely professional and efficient in installing our new air conditioning system. They provided excellent customer service from start to finish, ensuring all our requirements were met. The technicians were knowledgeable and skilled, completing the installation in a timely manner. Our aircon is now working perfectly, and we couldn't be happier with the overall experience. Thank you for a job well done!
- 5 stars, 15 Jan 2024: My parents had acquired the services of Alpha Cool Engineering Pte Ltd, so as to replace our old Panasonic AC Systems to the latest Mitsubishi AC System 4. I was impressed with the tenacity, teamwork, and professionalism displayed by the installers, and they were very driven and focused on their work. In addition, I also appreciate that they assisted my Mom in some shifting of items lest water were to drip upon items and equipment when removing the old AC Systems. All in all, definite improvements have been made by leap and bounds, and I am glad that the company whom my family prefers for AC s
- 5 stars, 30 Dec 2023: Had engaged Alpha Cool over the past 3 years and service provided had been great. Not many companies are able to service my LG ArtCool model. Reliable and prompt customer service who is always quick to respond to our queries. She will provide us with timely reminder when the servicing is due. Not to mention one of the more reasonably-priced servicing in the market. Servicing done is proper and tidy. The service men often provide us with good maintainance tips. Most importantly, never had any issues with air con after servicing.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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