# Apex Hygienic Pte Ltd

Listed under Cleaners on Honestfix: https://honestfix.sg/cleaners

- Honestfix score: 53 out of 100 (for cleaners)
- Badges: WhatsApp, Active
- Google: 4.9 stars from 557 reviews
- WhatsApp: https://wa.me/6582222508
- Phone: +6582222508
- Website: https://www.apexhygienic.sg
- Checked: 20 Sep 2026

## Summary

Reviews are mostly about mattress and sofa cleaning, with some carpet and baby car seat jobs. Customers name Aaron as prompt and thorough, and say he explained the procedure and kept them updated on his arrival. Of 48 written reviews, 36 mention mattress cleaning, 33 mention sofas, 18 say they used the business again and 14 say it came quickly. It publishes a WhatsApp number, has 10 published prices and is rated 4.9 out of 5 from 557 Google reviews. Send photos of the mattress or sofa on WhatsApp and ask for the price.

## What the badges mean

- WhatsApp: Has a WhatsApp number you can message directly.
- Active: Runs Google search ads or ranks in Google's first pages for this trade.

## What customers say

- 18 of 48 reviews used them again
- 14 of 48 reviews say they came quickly
- 11 of 48 reviews say the problem was fixed
- 5 of 48 reviews knew the price first

## Jobs with evidence

- Mattress cleaning: customers mention (36 reviews)
- Sofa and upholstery: customers mention (33 reviews)
- Carpet and rug: customers mention (5 reviews)
- Regular home cleaning: listed by the business
- Move in and move out: listed by the business
- Post-renovation: listed by the business
- Curtains: listed by the business

## Latest Google reviews (10 of 48 held with text)

- 5 stars, 14 Aug 2025: It’s that time of the year again when I engage Apex Hygienic for our regular mattress and sofa fabric cleaning and I’m once again very satisfied with their service. This marks my fifth time engaging them and I can honestly say they’re the only cleaning service I trust. One of the main reasons I keep going back to Apex Hygienic is their genuine approach. Unlike many companies, they don’t push to upsell or recommend services I don’t need. What really stands out is that they put health first, especially since one of the team members has experienced eczema themselves. This makes them more mindful 
- 1 stars, 11 Jun 2025: I SHOULD have read the reviews prior to engaging them. They claimed they had many 5 star reviews. I wonder how they got them in the first place! 1. Cleaner was extremely rude. I was in the toilet when they arrived. Hence I told them to proceed with a particular mattress first. But when I came by, I found the cleaner cleaning the MATTRESS TOPPER and not the mattress. I am sure the cleaner must have cleaned long enough to differentiate what is a TOPPER and what is a MATTRESS. I told him it’s wrong, to proceed with the mattress below instead. Instead of being apologetic, he said your husband told
- 2 stars, 5 Jun 2025: Booked a mattress steam cleaning for a queen-size bed at $90. I wasn’t home during the session, so I cannot personally verify the cleaning quality: only the duration, which was about 15 minutes. The cleaner was very punctual, which I appreciated. Communication was smooth, and the overall coordination was hassle-free. However, the website mentioned: “Away from home? Receive a video of the extracted dirt after cleaning for peace of mind.” In my case, I only received a photo, not a video. so I couldn't really assess how effective the extraction was. From a timing perspective, 15 minutes feels mor
- 4 stars, 28 May 2025: Had my sofa and mattress clean yesterday, fast and efficient. But some stains are not able to remove which I understand and they have mention before booking the appointment.
- 1 stars, 28 May 2025: I had a very disappointing experience with this company and would not recommend them. From the start, the interaction was unpleasant but I was desperate as I needed the cleaning to be done urgently and my usually company was fully booked.. The representative who arrived didn’t greet me and walked straight into my bedroom without asking—completely inappropriate and unprofessional.when I asked him where he was going he said to do my headboards but shouldn’t he tell me before simply walking into my room ? He then looked at one of my sofas and claimed he couldn’t clean it because it was velvet. In
- 1 stars, 18 Apr 2025: I engaged them in cleaning 1 king mattress, 2 head pillow, 2 bolster, 6 pieces of soft toy. Im very surprised because he got it done ridiculously fast. Reached at 11.15am, done by 11.37am. The outcome wasn’t as pictured in their advertisements. The mattress, pillows, and bolsters are VERY wet afterwards. It’s more of a touch and go service. Not going to engage them anymore.
- 1 stars, 7 Mar 2025: Booked an appointment and then they went unresponsive. Not picking calls or replying to messages. Edit: i actually paid the deposit as well unlike the claim made. I was just texted with refund and then blocked from WhatsApp so that they don't even have to wait for a reply. I then sent sms too but no response
- 5 stars, 15 Dec 2024: This is the second time I’ve called Apex Hygienic for their deep cleaning service, and once again, they have exceeded my expectations. From start to finish, the experience has been seamless and professional. What I appreciate most is their toxic-free, child-safe, and skin-friendly cleaning methods—it gives me peace of mind knowing that my family is safe. Their team is incredibly responsive, reliable, and attentive to detail, leaving everything spotless and fresh. Their commitment to providing high-quality service at an affordable rate is truly commendable. I can confidently recommend them to a
- 1 stars, 9 Dec 2024: Super rude & bad service
- 5 stars, 7 Dec 2024: Quick and CLEAN...!! Thanks Aaron for the swift service. Will definitely use Apex again for our next cleaning.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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