# Big Mama Fabric Care Singapore

Listed under Cleaners on Honestfix: https://honestfix.sg/cleaners

- Honestfix score: 85 out of 100 (for cleaners)
- Badges: WhatsApp, Active, Well reviewed
- Google: 4.7 stars from 340 reviews
- WhatsApp: https://wa.me/6562387600
- Phone: +6562387600
- Website: https://big-mama.com.sg
- Checked: 20 Sep 2026

## Summary

Reviews are mostly about laundry, dry cleaning, mattress and sofa cleaning, with pickup and delivery to your door and drivers who text ahead. Of 43 written reviews, 9 say the problem was fixed, 8 say they used the business again and 5 say the business came quickly. Customers describe prompt pickups, quick and polite replies from customer service, and clothes returned clean and fresh. It is rated 4.7 out of 5 from 340 Google reviews and lists 16 prices for specific jobs. It publishes a WhatsApp number, so message what you need cleaned and ask for the price first.

## What the badges mean

- WhatsApp: Has a WhatsApp number you can message directly.
- Active: Runs Google search ads or ranks in Google's first pages for this trade.
- Well reviewed: 10 or more Google reviews in the last 12 months.

## What customers say

- 9 of 43 reviews say the problem was fixed
- 8 of 43 reviews used them again
- 5 of 43 reviews say they came quickly
- 2 of 43 reviews knew the price first
- 2 of 43 reviews say the problem came back

## Jobs with evidence

- Sofa and upholstery: customers mention (18 reviews)
- Mattress cleaning: customers mention (14 reviews)
- Carpet and rug: customers mention (2 reviews)
- Curtains: customers mention (2 reviews)
- Regular home cleaning: listed by the business
- Deep and spring cleaning: listed by the business
- Move in and move out: listed by the business

## Latest Google reviews (10 of 43 held with text)

- 5 stars, 6 Sep 2026: It was a awesome experience. I forgot the collection date and the driver came back a second time to collect and no additional charges. Laundry was well done and delivered
- 5 stars, 21 Aug 2026: Good service. Reasonable price. It is very convenient that they come to pick the laundry up and deliver after cleaning.
- 5 stars, 16 Aug 2026: great and efficient experience on the service provided
- 5 stars, 16 Jul 2026: Very promt delivery and pickup,ironing and dry cleaning is verygood
- 1 stars, 8 Jul 2026: I went to their website on carpet cleaning and was swayed by the marketing and decided to try for the offsite 8-step deep clean for my 2 year old carpet. Although I am prepared to accept that they cannot remove the stain in the center of the carpet, the carpet condition I received after 2 weeks was less than satisfactory. The fibers of my carpet became matted and as you can see from the picture, the carpet colors actually looked worse. I got this excuse from their customer support " Thank you for your feedback. After checking with our operations team, they advised that the stain became more vi
- 4 stars, 3 Jul 2026: Good service and follow up. Collection and delivery on time, no delay.
- 5 stars, 5 May 2026: I heard about your business thru searching good dry cleaning services that are quick and reasonably priced. As for my first experience, it was definitely hassle-free and satisfactory. The one who picked up my order was very efficient and easy to talk to. Overall, I am satisfied with your service.
- 5 stars, 20 Apr 2026: From Collection to Delivery plus payment, everything was frictionless and smoothly. Well done👏👏👏
- 5 stars, 15 Apr 2026: Had my pillows, bolsters, mattress protector and comforter cleaned when I was out of the country. The process was fast and worry-free with direct pickup from my home and dropoff after. Really appreciated that they checked in about certain spots that would have colour run so that I could give the go-ahead. Everything that had embarrassing yellow stains came back amazingly white and fluffy soft - I’m so impressed. Thank you!
- 5 stars, 14 Apr 2026: This is my first time using Big Mama. They are able to accommodate my schedule on the collection and delivery. The collection and delivery are fast and the clothes returned clean and fresh. Thumbs up.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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