# Citian Redefine Pte Ltd

Listed under Cleaners on Honestfix: https://honestfix.sg/cleaners

- Honestfix score: 14 out of 100 (for cleaners)
- Badges: Licence matched
- Google: 3.3 stars from 16 reviews
- Phone: +6588901088
- Registered business: Citian Redefine Pte. Ltd. · UEN 202035567K · since 2020
- Checked: 20 Sep 2026

## Summary

Reviews mention deep cleaning, post-renovation cleaning, cleaning after tenants move out, shop cleaning and disinfecting. Customers describe the crew as thorough, responsive and professional, and one says the team explained the procedures. Of 12 written reviews, 4 say they used the business again and 3 say the problem was fixed. It has been registered as a business in Singapore since 2020. Tell them the type of cleaning and the size of the space when you ask for a quote.

## What the badges mean

- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.

## What customers say

- 4 of 12 reviews used them again
- 3 of 12 reviews say the problem was fixed
- 2 of 12 reviews paid more than quoted
- 1 of 12 reviews knew the price first
- 1 of 12 reviews say they came quickly

## Jobs with evidence

- Move in and move out: customers mention (2 reviews)
- Deep and spring cleaning: customers mention (1 review)
- Post-renovation: customers mention (1 review)

## Latest Google reviews (10 of 12 held with text)

- 1 stars, 29 Mar 2023: Firstly they were late. Initially they only had 2 persons come clean a 3 bedroom apartment. The other 2 only came about 30 minutes into the clean and 1 of them don't actually work but 'supervise'. They are not methodical. Clean a bit here clean a bit there but never a thorough clean of any part of the house. I removed most of my furniture and made sure the shelves and cupboards were empty as I'm moving out so as to facilitate the cleaning. They don't clean lights or fans unless you ask them to. They do not clean tabletops or chairs. My TV console was not cleaned at all. They have this guy who 
- 1 stars, 15 Jan 2023: Worst service and full waste of money and time.
- 1 stars, 14 Jan 2023: They engage their own employees to post fake positive reviews to get their ratings up. I can recognise one of their own cleaners has posted a fake review. They are the most unskilled and unprofessional bunch I ever encountered.
- 1 stars, 14 Jan 2023: Most terrible experience i have ever had. Never take this service, all the other nice reviews in my opinion are fake. Ill list down my experiences with as many pictures as i can. Note : Its not allowing me to post WhatsApp conversation proof. You can directly reach out to me, ill share along with videos to save your money from their fraud. 1) Two out of four Cleaners were under aged kids (14-15 yrs max). 2) Broke my washroom plumbing and didn't even inform me, just left as if i wouldn't notice. 3) Moping water marks every where. 4) Water marks on the dining table. 5) Charged me extra $50 for d
- 5 stars, 9 Jan 2023: Engaged Citian Redefine for my mother house HIP upgrading cleaning, the whole cleaning process was thorough and detailed, sincerely thanks the cleaning team Roger and Ah Ti for the hard work. Highly Recommended! 10/10
- 5 stars, 8 Jan 2023: Engaged Citian Redefine to do cleaning for my client’s shop. The team were responsive and helpful. Stains on the floor was removed, and the shop is nice and clean after the cleaning. Will definitely use their service again.
- 5 stars, 7 Jan 2023: I Was recommend by a friend to enguage Citian Redefine Pte Ltd. My tenants make a mess out of my condominium after they move out. The service provided by them was indeed impresssive. I am happy with their services. Will recommend Melvin and his team to my friends.
- 5 stars, 5 Jan 2023: I had engaged Citian Redefine P/L for deep cleaning, post reno cleaning, chemical & stubborn stains cleaning on windows, grilles, floor and wall tiles. The unit I bought had been rented out to foreigners. The unit was in super bad shapes. Windows and grilles were covered with thick dust that had to open with force. Thick oil stains around kitchen stove and stove wall area, strong left over of curry smells and also curry stains. Stubborn stains on toilet floor and back room floor, totally unable to remove despite used bleach. Thanks to Citian Redefine Pte Ltd, they had solved my problem and str
- 5 stars, 5 Jan 2023: Engaged them a few times to clean my house and felt that they are the best compared to some other companies I have tried. Crew members provide professional service and thorough cleaning for my house, they are also able to perform their tasks without supervision. Highly recommended!
- 1 stars, 4 Jan 2023: Worst service and company! Absolutely unprofessional! Worst ever work done! All the good comments are fake, don’t listen to that. DO NOT RECOMMEND.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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