# Doctor Cool

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 59 out of 100 (for aircon servicing)
- Badges: Active, Licence matched
- Google: 3.9 stars from 31 reviews
- Phone: +6582776757
- Website: https://www.doctorcoolsg.com
- Registered business: Doctor Cool Pte. Ltd. · UEN 201502388G · since 2015
- Checked: 20 Sep 2026

## Summary

Reviews describe an aircon servicing and installation business, with customers praising deep cleaning, tidy installs and technicians who explain the system clearly. Customers also mention punctual, friendly technicians and reasonable prices. Of 27 written reviews, 8 say they used the business again. It has been registered as a business in Singapore since 2015 and publishes 12 prices for specific jobs. Tell them whether you need a service or a new installation when you get in touch.

## What the badges mean

- Active: Runs Google search ads or ranks in Google's first pages for this trade.
- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.

## What customers say

- 8 of 27 reviews used them again
- 3 of 27 reviews say the problem came back
- 1 of 27 reviews mention a fee for coming down
- 1 of 27 reviews paid more than quoted

## Jobs with evidence

- General servicing: customers mention (7 reviews)
- Gas top-up: customers mention (3 reviews)
- Installation: customers mention (3 reviews)
- Chemical wash: customers mention (1 review)
- Chemical overhaul: customers mention (1 review)
- Repair: offered on their website

## Latest Google reviews (10 of 27 held with text)

- 5 stars, 12 Dec 2025: Hi Ah Lim, just wanted to say a big thank you for the great help today (At one fort, 12 Dec 2025, 11am to 1pm appointment). Really appreciate how knowledgeable you are and how clearly you explained everything. I learned a lot. Also very friendly and easy to talk to. Thanks again, you did a solid job 👍
- 5 stars, 6 Feb 2025: I wanted to express my sincere appreciation for the outstanding service provided by Karthik and Thet, the aircon technicians who visited my home. Their friendly demeanour, thorough workmanship, and clear explanations of the service made the entire experience truly impressive. Additionally, I'd like to commend Catherine, the phone operator, for her exceptional customer service skills. Her politeness, thoroughness, and professionalism made a great first impression and set the tone for the excellent service that followed. Please pass on my thanks to the entire Doctor Cool team. Your organisation'
- 5 stars, 2 Jan 2025: Quality and nice Installation done. Area tidy up after installation. Pre arrange everything before installation date. Hassle free
- 5 stars, 2 Jan 2025: Experience technicians and patiently explain on the system details to let me understand more about the system.
- 5 stars, 19 Dec 2023: Doctor cool has been my go to for aircon cleaning
- 5 stars, 17 Dec 2023: amazing service and deep cleaning. Would recommend
- 5 stars, 17 Dec 2023: Tried many companies, Doctor Cool is the most solid one after all I have tried
- 1 stars, 28 Jun 2023: Mitsubishi has a certified repair company called Dr. Cool in Singapore. This is not this Dr. Cool, but an unrelated company that loves to pretend they are the real deal. When talking to this company they'll gladly pretend they are certified and able to repair air-conditioning units, compressors or condensers and carefully craft sentences to not confirm nor deny they are actually in no position to fix your broken aircon. Once on-site to "inspect" the broken compressor, they'll charge you $40 to try some magic (in my case, release some gas even though we all knew that was not the problem, but "w
- 5 stars, 10 Apr 2023: The technicians were knowledgeable and offered some great advice on how to maintain our aircon for maximum efficiency
- 1 stars, 11 Apr 2021: Worst service ever in my life. Engage their service for 3 times in less than 1 year. Every servicing also ask to do chemical wash. Went out to my motor generator to do servicing and did not even close back the bracket causing rainwater to enter in which affect my motor generator now! It's obviously did it on purpose because did not even screw back a single screw to close the generator's bracket. I have all the receipts with me and I will defintely bring it up to CASE! I regretted introduce this company to my friends as well. My friends encounter the same issue as well when he was told by the s

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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