# Dr Cool Services Pte Ltd

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 71 out of 100 (for aircon servicing)
- Badges: Active
- Google: 4.6 stars from 68 reviews
- Phone: +6584947071
- Website: https://www.tiktok.com/@drcoolairconservices
- Checked: 20 Sep 2026

## Summary

Reviews cover aircon repairs, servicing and chemical washes, and customers praise clear explanations and honest advice, naming Iskandar. Customers also mention friendly, tidy, on-time technicians and affordable prices. Of 34 written reviews, 11 say the problem was fixed, 9 say they used the business again and 5 say the team came quickly. It is rated 4.6 out of 5 from 68 Google reviews and has been registered as a business in Singapore since 2018. Say what your aircon is doing when you get in touch, and ask for a named technician.

## What the badges mean

- Active: Runs Google search ads or ranks in Google's first pages for this trade.

## What customers say

- 11 of 34 reviews say the problem was fixed
- 9 of 34 reviews used them again
- 5 of 34 reviews say they came quickly
- 2 of 34 reviews say the problem came back
- 1 of 34 reviews knew the price first
- 1 of 34 reviews mention a fee for coming down

## Jobs with evidence

- Repair: customers mention (8 reviews)
- General servicing: customers mention (4 reviews)
- Chemical wash: customers mention (4 reviews)
- Chemical overhaul: customers mention (4 reviews)
- Gas top-up: customers mention (2 reviews)
- Installation: customers mention (1 review)

## Latest Google reviews (10 of 34 held with text)

- 5 stars, 29 Jun 2026: Most efficient experience with aircon servicing, workers Simbu and Wiki (not sure if I’m spelling their names right) are efficient and meticulous. They are very professional. I called just this morning to ask for help with my aircon dripping water and they were able to come in this PM, they brought all their equipment including cleaning chemicals, rags and ladder, and even helped me to wash the blower and vacuum the draining hole that I never knew existed when I used to get the service from another company. Everything only cost $54 for 1 unit. (Was told will be cheaper if I serviced more units
- 5 stars, 17 Apr 2026: My air conditioner was not working last Friday. I contacted Dr Cool and they arranged their men to attend to me on Saturday morning. Their service technicians Murugan and Deepak were professional and competent. Murugan diagnosed and found the problem in the motherboard of the compressor very quickly. The motherboard was replaced and they tested the air conditioners to ensure that they were working properly and cold. Both of the technicians were very polite and friendly and gave us advice on how to maintain our air conditioners. Our air conditioners are working very well since the repair last S
- 1 stars, 14 Dec 2025: Made an appointment to service my 2 year old aircon. Thought this company was genuine and trustworthy when they solve my small issue a few months ago. Service my aircon and then requested to check my condenser outside. Saw my insulator bracket broken, charge me 560 for both insulator, 200 for top up gas and 200 for dust cleaning. Was busy in the meeting so did not immediately check the market price. Then they Went out for more than 2 hours only to say to purchase spare parts and told me he already purchase that insulator that cost him 300 plus. FYI, Shopee can get less than 100. Quickly check 
- 1 stars, 24 Sep 2025: Bad code of conduct and unprofessional service. I can say a lot more here but honestly and simply, my fairly new set of ACs were in a better shape BEFORE than after their servicing. I’m writing this to the tune of the fan motor rattling into the night and the four screws left on the shelf without a home. C’mon guys…. WTH???? One week passed and no response to WA asking if they can return to fix the rattling motor.
- 1 stars, 9 Sep 2025: Update: I had engage professionals to conduct a thorough gas leak check which revealed the chemical wash by Dr Cool had caused a burn of the pipe resulting in the aircon not working and gas leak. The audacity for Dr Cool NOT TO HAVE ADMITTED TO THEIR MISTAKE AFTER I ASKED THEM TO CHECK AND EVEN CHARGED ME $70 FOR THE REVISIT WHEN IT WAS ALL ALONG THEIR MISTAKE. Even after informing them again today that the gas leak test revealed these results, they did not bother to reply and continue to remain silent After engaging their aircon services for condenser coil cleaning ($700) and chemical overhau
- 5 stars, 2 Jul 2025: Recommended
- 5 stars, 10 Jun 2025: Good and efficient with honest opinions
- 5 stars, 27 May 2025: Aircon not cold…managed to rectify and aircon back to normal…
- 5 stars, 11 Apr 2025: Been using them for quite sometime. Their price is affordable. The staffs is very friendly and helpful.
- 5 stars, 10 Apr 2025: We called their company after our previous one said that our AC unit is not going to work any better and they came in and did a great services and maintenance and brought to function perfectly with a good crew and very knowledgeable staff

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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