# Family Plumber Singapore

Listed under Plumbers on Honestfix: https://honestfix.sg/plumbers

- Honestfix score: 91 out of 100 (for plumbers)
- Badges: WhatsApp, Active, Urgent
- Google: 4.6 stars from 65 reviews
- WhatsApp: https://wa.me/6589774616
- Phone: +6581262163
- Website: https://www.24hrfamilyplumber.com
- Checked: 20 Sep 2026

## Summary

Reviews are mostly about blocked drains: floor traps, kitchen sinks and toilet bowls cleared by machine, mainly by John, with Derrick also named, plus some tap and pipe leak repairs. Of 49 written reviews, 36 say the problem was fixed, 27 say the plumber came quickly and 7 say they knew the price first. Ask exactly what the advertised price covers and get the full total by message before anyone comes.

## What the badges mean

- WhatsApp: Has a WhatsApp number you can message directly.
- Active: Runs Google search ads or ranks in Google's first pages for this trade.
- Urgent: Their website says emergency or 24/7, and at least one customer review says they came quickly.

## What customers say

- 36 of 49 reviews say the problem was fixed
- 27 of 49 reviews say they came quickly
- 7 of 49 reviews knew the price first
- 7 of 49 reviews used them again
- 2 of 49 reviews paid more than quoted
- 1 of 49 reviews say the problem came back

## Jobs with evidence

- Choke clearing: customers mention (29 reviews)
- Leak repair: customers mention (5 reviews)
- Tap, sink and basin: customers mention (2 reviews)
- Toilet bowl and cistern: customers mention (1 review)
- Pipe replacement: customers mention (1 review)
- Water heater: offered on their website

## Latest Google reviews (10 of 49 held with text)

- 2 stars, 31 Oct 2025: Seems like there are a couple reviews on how they misquote customers. When I enquired online, John he gave me a call to quote for $580. I screenshotted his website’s price list asking why is it $580 when the price list range was max $400. He said $400 for pipeline machine unclogging, and $150 for dismantling and putting back the toilet bowl, saying all the things would add up to $580. He said all these in an audio note. I thought ok, fine, it’s extra for dismantling the toilet bowl. The website said up to 3 months warranty, John said 1 month warranty. I asked for 2 months and he obliged. After
- 4 stars, 24 Oct 2025: Serviced by Derrick who did a great job at clearing the clogged drainage. Initially thought it’s a minor choke (quoted $60) but turned out it was a much deeper issue that requires specialized machinery to clean the pipe. Paid $280 & no issue so far. Just relieved despite the price difference.
- 2 stars, 29 Sep 2025: I engaged this plumber to clear a bathroom floor trap clog after seeing their website promotion of $150 nett for complex choke clearing. I even called their shop to confirm the price before arranging for them to come down. However, when the plumber arrived, he quoted me $280, saying $150 was only for clearing one side of the floor trap, and since both traps are connected, I had to pay for two sides. I found this explanation unreasonable because it’s essentially one connected drain system, not two separate jobs. The actual clearing took less than 15 minutes with a simple portable machine to pul
- 5 stars, 15 Jul 2025: Today plumber Joshua,Lina came to fix my kitchen sink tap,they are highly professional and did an excellent job,Thank you Raymond
- 5 stars, 17 Apr 2025: John is fast and efficient in handling my master toilet shower drain choked situation. He knew the root cause of the choked point and advise us for future preventive measures.
- 5 stars, 15 Apr 2025: John is very good knowledge of the drainage system, and doing a great job.
- 5 stars, 15 Apr 2025: Service is good and fast , manage to do extra work for the floor trap chokeage and pipeline . Highly recommended , and is very cost friendly .
- 5 stars, 31 Mar 2025: Salamat Uncle John for your excellent plumbing services! You're a true hero for showing up on time, even on a holiday. We'll definitely be calling you again! We are truly happy highly recommended to all!
- 5 stars, 22 Mar 2025: Enquired over WhatsApp, John’s response was lightning quick and service was good. Enquired at 3pm and choke problem solved at 5pm. Blk 8XX Tampines Street 81
- 5 stars, 17 Mar 2025: John was friendly and helpful, he picked up call within seconds. He reached by place at Bukit Drive at the time stipulated and has resolved my kitchen sink clogged issue efficiently👍

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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