# Fire Rated Door Pte Ltd

Listed under Gate and grille on Honestfix: https://honestfix.sg/gate-grille

- Honestfix score: 10 out of 100 (for gate and grille)
- Google: 4.9 stars from 533 reviews
- Phone: +6596177025
- Website: https://www.firerateddoor.com.sg
- Checked: 20 Sep 2026

## Summary

Reviews are mostly about choosing and installing digital locks, with Leon and Justin named for knowledgeable, patient advice. Of 50 written reviews, 4 say they used the business again, 3 say the problem was fixed, 3 say the business came quickly and 1 says they knew the price before work started. Customers also mention an urgent change from an old key lock to a digital lock arranged over text messages. It has been registered in Singapore since 2018 and is rated 4.9 out of 5 from 533 Google reviews. Tell them which lock you are considering and ask for advice.

## What customers say

- 4 of 50 reviews used them again
- 3 of 50 reviews say the problem was fixed
- 3 of 50 reviews say they came quickly
- 1 of 50 reviews knew the price first
- 1 of 50 reviews say the problem came back

## Jobs with evidence

- Digital lock: customers mention (5 reviews)
- Lockout: listed by the business

## Latest Google reviews (10 of 50 held with text)

- 5 stars, 27 Jun 2026: Staff are friendly service is good.
- 1 stars, 31 Dec 2025: One of the worst service . The sales guy didn’t even acknowledge the presence . It’s not about the wait he didn’t care for the customer
- 5 stars, 28 Aug 2025: Great experience with Leon! Helpful, prompt, and easy to deal with 😊
- 5 stars, 28 Aug 2025: Mr Leon is friendly and explained the products very well.
- 5 stars, 20 Aug 2025: Choosing a digital lock takes a massive amount of time given the variety in the market. I have been to many outlets of My Digital Lock and it was only when I met Justin, the decision was then made. Justin is not your typical sales guy, he present you with the procs and cons of each product from a technical perspective. He gave his expertise not as a sales person but also as a consumer/end user. I find his advice unbiased and objective which made my decision much easier. if anyone has a hard time selecting a digital lock, i would highly recommend that you look for Justin. He is the right person
- 1 stars, 3 Aug 2025: We went to My Digital Lock UBI to shop for a digital lock. We chosen the package Moorgen T31 lock ,gate & T9 lock ,door & though the price is high . We trust the brand but somehow we are disappointed after sales, technical support services. Installation was well manage & was completed on 21/7/2025. After using less than a week ,there is issue on T31 gate lock, firmware unable to update & camera unable to load. They did send a technican, no experience which took more than 2hr to solve the firmware update & camera but he reset T31 lock device which causes the T31 lock not working properly. Then 
- 5 stars, 26 Jul 2025: Was looking at digital lock, and was assisted by Leon in the store. Knowledgeable, patient and very detailed. He makes our choice so much easier. Looking forward to have our lock installed. Thanks Leon.
- 5 stars, 26 Jul 2025: Leon service was good and helpful.
- 5 stars, 23 Jul 2025: My Digital Lock team - Justin and Wayne are amazing. Old key lock was spoilt on a Sat and had to urgently arrange My Digital Lock to come change to digital lock for us. All was settled with a few text messages with Justin and Wayne arrived to install within 1.5hrs. The Moorgen lock is high quality and Wayne’s installation was very good. He was also very patient and taught us how to use the lock. Any questions we had were responsed quickly on WhatsApp. Fast forward a few mths, we need some servicing for the lock and Justin helped us arranged it. It was fuss free and at no cost. Customer service
- 5 stars, 22 Jul 2025: I would like to express my sincere gratitude to Justin for his assistance in resolving my digital lock issues. I truly appreciate the time and effort he dedicated to helping me. Both digital locks are now working smoothly. I highly recommend his services if you are looking for digital locks for your home. The after-sale service provided by Justin is something I truly value.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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