# Fortuna Air-Conditioning & Electrical Pte. Ltd.

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 86 out of 100 (for aircon servicing)
- Badges: WhatsApp, Licence matched
- Google: 4.4 stars from 47 reviews
- WhatsApp: https://wa.me/6596511617
- Phone: +6564577888
- Website: https://www.fortuna-aircon.com
- Registered business: Fortuna Air-Conditioning & Electrical Pte Ltd · UEN 199906524R · since 1999
- Checked: 20 Sep 2026

## Summary

Reviews are mostly about installing Daikin systems, and name Yao Ming for site advice, careful work and follow-up with his team. Of 35 written reviews, 9 say they used the business again, 7 say the problem was fixed, 7 say it came quickly and 4 say they knew the price before work started. Customers also mention clean, thorough installers and prices they call reasonable. It has been registered in Singapore since 1999 and publishes a WhatsApp number, so ask for the price first.

## What the badges mean

- WhatsApp: Has a WhatsApp number you can message directly.
- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.

## What customers say

- 9 of 35 reviews used them again
- 7 of 35 reviews say the problem was fixed
- 7 of 35 reviews say they came quickly
- 4 of 35 reviews knew the price first
- 1 of 35 reviews mention a fee for coming down

## Jobs with evidence

- Installation: customers mention (18 reviews)
- General servicing: customers mention (1 review)
- Gas top-up: customers mention (1 review)
- Repair: customers mention (1 review)

## Latest Google reviews (10 of 35 held with text)

- 5 stars, 15 Jan 2026: Dear Fortuna servicing, Thank you for your explanation below. Despite the early notice, home owners and their family may still be unable to make it due to work, travel or other reasons. The point is that this servicing date offered is one sided. The initial hard stance on this single servicing date as the only option with no room for mutually agreed appointment was what I did not accept. However, yesterday, your staff has contacted me and offered me a timeslot which I can agree with. Thank you very much. The issue I have has been handled satisfactorily. Thank you. ——————- Extremely inflexible 
- 1 stars, 9 Jun 2025: Hiaz booked appt after appt didn’t turn up saying packing on the way but was disappointed with this service, all went well at the beginning but later part slacken due to internal communication very bad I dunno what’s their commitment level to customer Yaoming saw your reviews good maybe you busy with other clients and here is reality you or me can’t change these plse take note of this…!! 🤦🏻‍♂️😓
- 5 stars, 7 Jun 2025: Installers were skilled and thorough with their work. Also cleaned up well after completion. Highly recommended.
- 5 stars, 6 Jun 2025: Excellent experience working with Fortuna. We sourced a used Daikin condenser. The installation was done promptly, the price was competitive, and Mr. Yao Ming was very professional in handling the job with his team, who installed the condenser. Compared to other aircon providers I contacted, Fortuna was the only one that responded promptly, did not go back and forth on the schedule, and was also able to offer alternative solutions and options. Highly recommended.
- 5 stars, 5 Jun 2025: Very good experience. Advised on suitable unit and clean and quick installation. Highly recommend
- 1 stars, 3 Jun 2025: The experience with the call center is super bad!! The customer service girls have lousy attitude like we owe her a living. No proper explanation and just push the blame to owners. Avoid their service at all costs. Technicians are bad at their jobs. Keep pushing away responsibilities instead of offering solutions. I wish there’s an option for zero star!
- 5 stars, 3 Jun 2025: thank you for expediting replacement of our faulty aircons in the master bedroom and family hall. Your team had been working through into yesterday night, especially past few nights had been very warm and sleepless without air conditioning. Mr wong.
- 5 stars, 2 Jun 2025: If you are looking for a guy who can get your Aircon needs done quickly and efficiently, the Yao Ming is your go to guy. Yao Ming and the Fortuna team did an excellent job.
- 5 stars, 29 May 2025: It is a great pleasure working with Yao Ming from Fortuna Air-Conditioning. Awesome relationship is built during the pre and post installation for my additional new Daikin fan coil split aircon to my current compressor. Thus, I have saved so much in getting the full set of aircon. Yao Ming, who coordinated so well and seamlessly. No hiccups and his follow up check post installation is really a compliment. Ensuring that all are properly done by his workers and help up with small nitty gritty setup on my mobile apps. Hence, I will entrusted him moving forward on all my aircon needs. Getting any 
- 5 stars, 26 May 2025: Astonishing work by Yao Ming and his crew. I had been given his contact from Daiken. Fortuna was one of their Proshops. He had installed a System 4 in my house, the pricing was very reasonable, the workmanship really good. Any questions or concerns you may have, Yao Ming will resolve them. His response time was expedient. My family and I was truly satisfied with his patience and his positive attitude. Highly recommended! Thank you Yao Meng.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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