# Gem Mover Pte Ltd

Listed under Movers on Honestfix: https://honestfix.sg/movers

- Honestfix score: 24 out of 100 (for movers)
- Google: 2.9 stars from 22 reviews
- Phone: +6587277739
- Website: https://gemovers.sg
- Checked: 20 Sep 2026

## Summary

Reviews for Gem Movers mention house moves, storage and disposal, and customers say the crew wraps boxes and furniture nicely. Of 21 written reviews, 3 say they knew the price before work started, 3 say the movers came quickly and 2 say they used the company again. Customers describe the movers as professional, kind and careful with belongings. It has been registered in Singapore since 2021. Send your move date and a list of items, and ask for the price first.

## What customers say

- 3 of 21 reviews knew the price first
- 3 of 21 reviews say the problem was fixed
- 3 of 21 reviews say they came quickly
- 2 of 21 reviews used them again
- 1 of 21 reviews paid more than quoted
- 1 of 21 reviews say the problem came back

## Jobs with evidence

- House moving: customers mention (5 reviews)
- Storage: customers mention (2 reviews)
- Disposal: customers mention (1 review)
- Piano and special items: listed by the business

## Latest Google reviews (10 of 21 held with text)

- 1 stars, 16 Sep 2025: This mover is not recommended! Engaged their mover service in March, paid deposit, confirmed everything. Had a very tough time chasing back for my deposit of $50 and it has been over 6 months! Unresponsive to messages. They even blocked my number. Utterly disappointed, i won't even give 1 star!!
- 5 stars, 25 Aug 2025: We are so grateful to Gem Movers for saving us at the very last moment! Our original movers ditched us on 15 August, and Gem Movers immediately took up the job. They sent 2 trucks quickly, worked super efficiently, and managed to complete the entire move in just 4 hours. On top of that, their pricing was very reasonable. The team was fast, professional, and reliable — exactly what you need during a stressful move. Highly recommended. Thanks Kevin.
- 1 stars, 8 Aug 2025: They don’t even deserve the one star to begin with. Initially thought they were good under Rise. Later did I realised it was such a big mistake. I booked them for moving and storage as my other place wasn’t ready. Anyway, Ghosting is their forte. Similar with other reviewers, booked with Rise and some random individual Kevin responded. They overlooked the delivery date for my storage items and I wasted my leave to stay home wait for them. End of delivery after making payment cos the guys were in a hurry to go, I realised they missed out my TV. Chased Kevin to hunt down my TV but empty promises
- 1 stars, 23 Jul 2025: Scam - they took our deposit on day we made an appointment. 2 days before the move, completely ghosted our messages. Beware these guys have "great" ratings on carousell.
- 1 stars, 18 Jul 2025: Booked their moving services under "Rise Logistics" and paid $50 for the booking, but the payment was made to Jacky" rather than the company. Firstly, they didn't deliver the boxes on the agreed date and had to be chased to deliver the boxes. Secondly, the day before the move, a different person "Kevin" contacted me requesting photos of all my items. I was given another UEN to transfer the final payment to, under "GEM Movers". Both guys claimed that they had a joint business venture initially but Rise had closed down. I had a moving job scheduled for 9am, but the team was nowhere to be found a
- 1 stars, 21 Jun 2025: I booked a moving service with them and paid $50 for the booking, but the payment was made to an individual rather than the company. They delivered the boxes on the agreed date. However, the day before the move, a different person contacted me requesting photos of all my items, supposedly to prepare the team. But on the actual moving day, the movers were nowhere to be found. I had a moving job scheduled for 9am, but the team leader claimed his truck was involved in an accident. Another team arrived around 11am in a Lalamove truck, which worked out fine since I just needed the move done. I paid
- 5 stars, 7 Mar 2025: Gem movers are well handling my things, Well wrapped for protect them, Would use them again and strongly recommend them.
- 5 stars, 4 Mar 2025: They are kind workers to coordinate and had good service for moving and disposal..
- 1 stars, 19 Sep 2024: Horrible business ethics. The comments below are all true. They never mentioned deposit will only be refunded after boxes are returned. That’s okay, after I return the boxes, they started ghosting me and still have not refunded the deposit even tho I’ve been chasing for weeks.
- 2 stars, 16 Apr 2024: Had a small disposal job. They asked for a deposit - -there are other companies out there that don't require a deposit. Then they said they'd come at a certain time and never showed up or followed up. Thankfully I never sent them a deposit, so I rebooked with another company that was more dependable and no deposit.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

Full page: https://honestfix.sg/v/gem-mover-pte-ltd-4400
How Honestfix works: https://honestfix.sg/how-honestfix-works
Something wrong on this listing? https://honestfix.sg/corrections