# General Waterproofing & Service Pte Ltd

Listed under Waterproofing on Honestfix: https://honestfix.sg/waterproofing

- Honestfix score: 100 out of 100 (for waterproofing)
- Badges: Active, Licence matched
- Google: 4.9 stars from 41 reviews
- Phone: +6567544648
- Website: https://general.com.sg
- Registered business: General Waterproofing & Service Pte. Ltd. · UEN 200704170M · since 2007
- Checked: 20 Sep 2026

## Summary

Reviews name Ken as the person who assesses and quotes roof leaks, wall seepage and facade sealing, with repeat customers going back over a decade. Customers praise his fair, transparent quotes, tidy workers and quick follow-up. Of 41 written reviews, 23 say the problem was fixed, 13 say they used the business again, 7 say the business came quickly and 4 say they knew the price before work started. Ask Ken to explain the cause and fix before quoting.

## What the badges mean

- Active: Runs Google search ads or ranks in Google's first pages for this trade.
- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.

## What customers say

- 23 of 41 reviews say the problem was fixed
- 13 of 41 reviews used them again
- 7 of 41 reviews say they came quickly
- 4 of 41 reviews knew the price first

## Jobs with evidence

- Wall seepage: customers mention (2 reviews)
- Ceiling and inter-floor leak: offered on their website
- Roof and balcony: offered on their website

## Latest Google reviews (10 of 41 held with text)

- 5 stars, 19 Jul 2026: We have been engaging GWS Waterproofing for more than 10 years, and I highly recommend Ken to anyone looking for a reliable and trustworthy waterproofing specialist. Ken was our first point of contact when we had water leakage issues, and he handled the job so well that we continued engaging him for our subsequent projects over the years. Throughout this time, he has consistently provided accurate assessments, practical and reliable solutions, and fair quotations. There have never been any unnecessary recommendations or hidden surprises. What truly sets Ken apart is his professionalism and sen
- 5 stars, 31 Jul 2025: We engaged GWS to fix roof leakages at several places in our house. The work was done professionally and completed ahead of schedule. The workers are meticulous in their job and punctual in attendance. Ken was prompt in his response to our queries and patience in explaining the details of the works to us. Very satisfied with the work done.
- 5 stars, 5 Jul 2025: Excellent service by Jason! He looked after my waterproofing project end-to-end with professionalism and was very prompt when there were questions or issues The quality of workmanship was also good, with great attention to detail, including the repair of internal false ceilings. I highly recommend Jason and his company for waterproofing and repair works. They get the job done very well in a reasonable amount of time. Thumbs up!
- 5 stars, 29 May 2025: **HIGHLY RECOMMENDED: Exceptional Exterior Painting & Roof Repair by Joe and Team!** Having hired Joe twice before for smaller roof repairs, I knew his work was good – but his handling of this larger 9-day exterior painting and roof tile repair project completely surpassed my already high expectations! From start to finish, Joe managed everything with outstanding professionalism, leading a team of skilled, diligent, and courteous workers. Why they stand out: ✅ **Proven Reliability & Professionalism:** Consistent across multiple projects! The team worked meticulously without disrupting daily li
- 5 stars, 26 Dec 2024: Have been using this company for my waterproofing job for over 10 years. Always provide professional advice and can be relied upon to do a good job. Have never been disappointed by their service. Very highly recommended.
- 5 stars, 27 Nov 2024: Mr Ken (General Waterproofing & Services) is very detailed and very efficient and very professional specialist in roofing. The best thing about GWS is their reliable and durable solutions for waterproofing consistently over many many many years. Very trustworthy company.
- 5 stars, 4 Oct 2024: Ken is very helpful and detailed in helping us to solve our water leaking problem. Work well done successfully, happy customer, will definitely recommend friends to General Waterproofing & Service.
- 5 stars, 28 Sep 2024: Their team is professional and Ken helped to identify the most appropriate wall waterproofing fix given the external walls are high and scaffolding can be expensive. Thumbs up for the superb job done! xx1904
- 5 stars, 9 Sep 2024: I had the pleasure of working with Ken as our point of contact, and I must say, his performance was outstanding. He went above and beyond to ensure everything ran smoothly, demonstrating impressive dedication and professionalism throughout the process. Ken’s commitment and attention to detail truly set him apart, making our experience exceptional. Highly recommended!
- 5 stars, 27 Jul 2024: Excellent 👌👌👌

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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