# Genesis Cool Pte Ltd

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 38 out of 100 (for aircon servicing)
- Badges: Licence matched
- Google: 4.5 stars from 24 reviews
- Phone: +6566941911
- Website: https://genesiscool.sg
- Registered business: Genesis Cool Pte. Ltd. · UEN 201818322M · since 2018
- Checked: 20 Sep 2026

## Summary

Customers mostly mention aircon installation in homes, offices and a learning centre, with Alan and his team praised for professional advice and follow-up. Of 20 written reviews, 6 say the business came quickly, 4 say the problem was fixed, 4 say they used the business again and 1 says they knew the price before work started. Customers also mention quick answers on the hotline and a polite, efficient team. It is rated 4.5 out of 5 from 24 Google reviews and has been registered as a business in Singapore since 2018. Ask for a quote for the rooms you need and mention if the job is urgent.

## What the badges mean

- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.

## What customers say

- 6 of 20 reviews say they came quickly
- 4 of 20 reviews say the problem was fixed
- 4 of 20 reviews used them again
- 1 of 20 reviews knew the price first

## Jobs with evidence

- Installation: customers mention (12 reviews)
- Gas top-up: customers mention (2 reviews)
- Repair: customers mention (2 reviews)
- General servicing: customers mention (1 review)
- Chemical wash: offered on their website

## Latest Google reviews (10 of 20 held with text)

- 1 stars, 3 Sep 2025: Enquire on website and contact number but no reply
- 5 stars, 1 Jul 2023: Very impressed by their professional work and follow up. Thank you Genesis cool!
- 5 stars, 1 Jul 2023: Just done my bto Air Con installation by genesis cool. I am very impressed by Alan and his team professional advice and work. Thank you Genesis cool!
- 5 stars, 26 Jun 2023: Alan and team is really easy to work with. Their professionalism was displayed through their workmanship and knowledge. He is very responsive in terms of their follow-ups and take great responsibility in ensuring everything is fine on site. I would highly recommend genesis cool if you are looking for aircon installation.
- 5 stars, 17 Feb 2022: Very good and quality service… responsive! Always recontract their service.. recommended 👍🏻👍🏻👍🏻👍🏻
- 5 stars, 13 Aug 2021: Alan and his team are very professional. helped me out with my air conditioning installation within a few hours. They also gave me great advice on my other aircon units. Instead of hard selling, they top up the gas and ask me to monitor further. really appreciate their honesty and good service.
- 1 stars, 9 Sep 2020: Not using up a service contract and then moved to new adress, then cannot change the service to new adress. Really not flexible, as far as i know many sercive companies would allow change of address.
- 1 stars, 1 Mar 2020: Suspect install second hand compressor which lead to low in gas after a year use. Warranty also not able to verify after apply. Do not hand over warranty to customer on time causing application not valid or no response. Unable to answer customer enquiries on gas period of usage. 2 unit system can only last a year usage and need to pay $80 to top up 120-150psi of gas. Great disappointment.
- 5 stars, 23 Nov 2019: Friendly and prompt service!
- 5 stars, 30 Oct 2019: Air conditioner installation in our 4 rooms done nicely. Will recommend to those looking for affordable ac installers.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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