# Heng Tung Pte Ltd

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 65 out of 100 (for aircon servicing)
- Badges: Active, Licence matched, Urgent
- Google: 4.6 stars from 12 reviews
- Phone: +6596962877
- Website: https://hengtung.com
- Registered business: Heng Tung Pte. Ltd. · UEN 202117282W · since 2021
- Checked: 20 Sep 2026

## Summary

Heng Tung is mostly general aircon servicing and new installations, and reviews name Andy as the person who advises on installs. Installation reviews praise advice on trunking, drainage and sealing. Of 12 written reviews, 5 say they used it again, 3 say the price was known first, 2 say the problem was fixed and 2 say it came quickly.

## What the badges mean

- Active: Runs Google search ads or ranks in Google's first pages for this trade.
- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.
- Urgent: Their website says emergency or 24/7, and at least one customer review says they came quickly.

## What customers say

- 5 of 12 reviews used them again
- 3 of 12 reviews knew the price first
- 2 of 12 reviews say the problem was fixed
- 2 of 12 reviews say they came quickly
- 1 of 12 reviews say the problem came back

## Jobs with evidence

- General servicing: customers mention (4 reviews)
- Installation: customers mention (3 reviews)
- Repair: customers mention (1 review)
- Chemical wash: offered on their website
- Chemical overhaul: offered on their website

## Latest Google reviews (10 of 12 held with text)

- 1 stars, 19 Aug 2026: I got sold a package - 3 ac units 8 times (2years) for $264. When a deal is too good to be true, it usually is. Each time they come, a sales guy will turn up trying to upsell other services - chemical wash, gas top up, etc etc. I don’t mind it I need to pay for such services, but if you’re telling me that my ac system needs this every time, it’s kinda crazy? The next thing is, they give you time slots to choose, eg from 11am to 1pm, you think it’s starting from 11am… but no, it means their flexi timing to come anytime between 11am to 1pm. The first time they came at the last minute and it caus
- 2 stars, 16 Jul 2026: I have been a customer with this company for about two years. While their general servicing is cheap and fast (typically just cleaning the filters and using suction on the drain line without dismantling the blower), my recent experience has been highly disappointing. I booked a service specifically because my air conditioner was leaking and I informed them prior to their visit. Instead of diagnosing the root cause of the leak, the technicians simply performed a standard general service. Unsurprisingly, the leak persisted. When I contacted them, they insisted that a chemical overhaul (complete 
- 1 stars, 11 Nov 2025: This is my second time purchasing a 1-year servicing package from this company. Previously, the customer service experience was good, which is why I chose to return. I still have 1 servicing session left. I started contacting them since Monday to arrange a time. I asked clear questions about availability. They replied once and then disappeared completely — no follow-up, no scheduling, no response at all after that. My messages were ignored. This is extremely unprofessional.
- 5 stars, 4 Nov 2025: I was recommended to Heng Tung from a friend for my aircon installation. What set them apart from the rest is their technical expertise. They gave invaluable advice regarding the trunking and drainage gradient. He clearly explained why setting the correct slope was crucial to prevent water backflow and leaks down the line—something I wouldn't have even thought about! This proactive approach shows they genuinely care about the longevity of the system and preventing future issues. The team has also ensure all holes are sealed up nicely to ensure condensation does not take place between the cold 
- 5 stars, 16 Sep 2025: We are extremely pleased with our recent aircon purchase and installation experience. The price was fair and reasonable. The entire process was handled with great efficiency and ease. From the initial enquiry to the final installation, the team displayed professionalism and a genuine commitment to customer satisfaction. They were very prompt in responding to our questions, explaining the details and knowledgeable in helping us choose the right option for our needs. The installation itself was carried out on time and with great care, leaving everything neat and tidy. We truly appreciate the eff
- 5 stars, 22 Aug 2025: Excellent service, they troubleshoot the right problem & rectified it. The washing was thorough yet fast. Aircon was indeed colder after serviced by them. The staffs are polite & professional. Reasonable price & highly recommended.
- 5 stars, 22 Aug 2025: Has been engaging Heng Tung Aircon service for many years and recently had upgrade my Aircon units to 4 sets. Andy is very professional in assisting me to select Aircon unit base which is economy , reliable branding and most important energy power saving for my home. Using his expertise and experience, he did a detail assessment of how best to run the trunking and placement of the wall units in order to looks presentable blending into my overall home interior design plan. He also provide after installation service like Aircon servicing and maintenance. His package is reasonable and pricing is 
- 5 stars, 22 Aug 2025: Reliable service. Very helpful technicians. I would recommend Heng Tung to all looking for air con servicing and air con installation.
- 5 stars, 22 Aug 2025: Hassle free transaction . Punctual and transparent pricing . Highly recommended .
- 5 stars, 22 Aug 2025: Heng Tung Aircon provides efficient and professional service. Mr. Andy and his team are reliable, knowledgeable, and ensure every job is done well. I am very satisfied with their work and would highly recommend them to anyone looking for quality aircon services.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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