# Kai Leong Air-Conditioning & Engrg. Pte Ltd

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 52 out of 100 (for aircon servicing)
- Badges: Well reviewed, Licence matched
- Google: 4.7 stars from 49 reviews
- Phone: +6590023693
- Registered business: Kai Leong Air-Conditioning & Engrg Pte Ltd · UEN 199408994W · since 1994
- Checked: 20 Sep 2026

## Summary

Customers describe an aircon company that mostly does general servicing and repairs, with technicians who explain the work and leave the place clean and dry. Of 44 written reviews, 21 say they used the business again, 10 say the problem was fixed, 4 say the business came quickly and 2 knew the price before work started. Expect careful servicing and good communication.

## What the badges mean

- Well reviewed: 10 or more Google reviews in the last 12 months.
- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.

## What customers say

- 21 of 44 reviews used them again
- 10 of 44 reviews say the problem was fixed
- 4 of 44 reviews say they came quickly
- 2 of 44 reviews knew the price first
- 1 of 44 reviews paid more than quoted

## Jobs with evidence

- General servicing: customers mention (14 reviews)
- Repair: customers mention (8 reviews)
- Installation: customers mention (3 reviews)
- Chemical overhaul: customers mention (2 reviews)
- Chemical wash: customers mention (1 review)

## Latest Google reviews (10 of 44 held with text)

- 5 stars, 7 Sep 2026: Excellent work every servicing done ✅.Consistency is key , the service staff are all very well trained . Keep up the excellent work. I have engaged their good service for over 20 years.. very impressed with the cleaning after their job in the toilet .
- 5 stars, 20 Jul 2026: Found the company from a reddit forum. Hao Jun from Customer service was very understanding and patiently answered my queries. I got my 4 units serviced as well as installation of rubber padding for my external compressor that was mounted on a bracket which helped to reduce the vibration noise I was hearing. Team (Raf, Iba, Ruh) were very professional, throughout the cleaning process, explained to me what they were doing and why, they also disassemble my unit blower to give it a deeper clean as it was dusty. They did not rush through the servicing, taking time to answer when I had questions on
- 5 stars, 8 Jul 2026: I'm so pleased with the repair service provided by Kai Leong Air-conditioning. I have Aircon problem on my living room, about 2 months after the warranty period provided by the installer. As suggested, the installer could not help since it is over the 1 year warranty period. It was such a pain contacting Mitsubishi heavy industry. Mitsubishi electric would not help since they are separate entities. I have engaged 2 separate companies found on Google, both could not help even they suspected there's a leak somewhere. They offered topping up of gas at a high cost and one even suggested going back
- 5 stars, 30 Jun 2026: I came across Kai Leong Aircon company from reddit and decided to give them a go. Their customer service was very responsive and helpful! When the technicians came down for the first service they were very polite and respectful throughout! The main technician seemed very passionate about his work and he informed me of any issues he noticed about my air conditioners. He was also very transparent about what they were going to do during the servicing which I appreciated a lot. Even though they were really quick and efficient, they also cleaned up spotlessly after themselves! After the service my 
- 5 stars, 29 Jun 2026: Courteous and prompt response from admin to coirdinate the servicing appointment and dedicated team of technicians who demonstrated their expertise in doing the chemical overhaul. Have engaged their services years ago. Still having familiar team of technicians servicing my aircon. Thank you
- 5 stars, 23 Jun 2026: Just had my servicing done. Seriously exceeded my expectations because no one else will make sure ur toilet is DRY after servicing. Will book again in future
- 5 stars, 19 Jun 2026: Have been a customer of Kai Leong for 20 years. They provide consistently excellent service and their price point is very reasonable. Many thanks to Rafik and Mustafa and the service crew for taking care of my aircons over the years. Will continue to engage them for my aircon service. 10/10
- 5 stars, 13 Jun 2026: Found Kai Leong Air-conditioning through Google search on "honest air con servicing". Their response to my queries was fast and professional. When their guys came to service my air con I was even more impressed. Shout out to Rafiq who is very knowledgeable and dedicated to his work. He did a thorough check on all my air con units and rectify all the issues with no up selling. Prices are all transparent and indeed honest! Will be using their air con servicing from now on.
- 5 stars, 11 Jun 2026: Very good service and response time from Kai Leong, be it the service staff and the admin staff. Service staff are always punctual and clean up after a good job done. I have been using their service for more than 25 years. They have been consistently giving excellent service hence the reason to continue to use them for so long.
- 5 stars, 8 Jun 2026: So far, this is the best I have experienced. My aircon were installed by them and they give very good recommendations based on your needs. Their technicians are very experienced and professional. They will even give very good advice. Their technicians also do a very good job in cleaning and servicing.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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