# My SG Plumber

Listed under Plumbers on Honestfix: https://honestfix.sg/plumbers

- Honestfix score: 49 out of 100 (for plumbers)
- Badges: Licence matched
- Google: 4.3 stars from 12 reviews
- Phone: +6596910369
- Registered business: MY SG Plumber · UEN 53421062K · since 2020
- Checked: 20 Sep 2026

## Summary

Reviews show a plumbing and fittings business that installs and replaces water heaters and also supplies toilet bowls and shower systems from its showroom. Customers mention staff who explain clearly, quote transparently and arrive promptly. Of 11 written reviews, 6 say the problem was fixed, 4 say it came quickly, 3 say they knew the price first and 2 say they used it again. It is rated 4.3 out of 5 from 12 Google reviews and registered since 2020. Send photos or a short video of the problem and ask for the price first.

## What the badges mean

- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.

## What customers say

- 6 of 11 reviews say the problem was fixed
- 4 of 11 reviews say they came quickly
- 3 of 11 reviews knew the price first
- 2 of 11 reviews used them again

## Jobs with evidence

- Water heater: customers mention (5 reviews)
- Leak repair: customers mention (1 review)
- Toilet bowl and cistern: customers mention (1 review)

## Latest Google reviews (10 of 11 held with text)

- 5 stars, 8 Nov 2025: I contacted Melvyn on a Friday night regarding a leaking toilet bowl. Even without visiting, he was able to identify the issue just from the photos and video I sent, and clearly explained what needed to be replaced. As the leak was quite bad, I asked for an urgent appointment — and Melvyn promptly arranged for it the very next morning. The plumber arrived on time, completed the repair neatly, and had everything fixed and cleaned up in under 10 minutes. I’m really impressed with their fast, efficient, and professional service at a reasonable price. Highly recommend My SG Plumber for anyone look
- 1 stars, 21 Oct 2025: Water Heater installed, later installer says wiring need extend. Promised to come back complete job 4 days later-MISSING IN ACTION. Just call to self engage electrician. Super Extreme LOW CLASS install given. Think TWICE if you wanna get items from here. Now water heater installed which TOTALLY cannot be used = USELESS
- 5 stars, 9 Aug 2025: Engaged them for the first time, via KDK Support Team. The pricing is transparent, as promised during quotation and no hidden surprises. The staff came super promptly at 9am and meticulously performed the water heater installation. Staff only left once everything is OK and properly tested with customer involvement. I have several experiences engaging "professional" services from other companies, even in-house teams from the larger retailers, and I can tell you that majority of them are very sloppy and show ya-ya attitude -- installed finish then go off abruptly. Does that sound familiar to you
- 1 stars, 25 Jul 2025: Irresponsible plumber, please beware...
- 5 stars, 29 May 2025: Dear Ms Angel Ng, I am writing to convey my appreciation for the outstanding service I received during my recent acquisition of a Rubine Matrix 15L storage tank from “My SG Plumber”. From the beginning to the end, the entire process was carried out with exceptional professionalism, efficiency, and attention to detail. Your extensive knowledge and expertise were apparent throughout our engagement. You patiently responded to all my questions and offered valuable recommendations that greatly assisted my decision-making process. Your exemplary service truly made the purchasing experience seamless 
- 5 stars, 25 Oct 2023: I recently bought two toilet bowls for $400 each. Very professionally done. The admin staff Natasha was very helpful. I had gone to their showroom. Natasha showed all the display items and explained well. They were very accommodating with regards timing. The technician who came was a Bangladeshi. Also very good. Very clean work. All in all. 5 stars. All good about them. Zero problem. Well strongly recommend. Trustworthy.
- 5 stars, 12 Sep 2023: My Ariston water heater started leaking after 2 years. Needed to urgently look for a plumber to replace it. Came across this company on Carousell and was impressed by the photos taken on replacing water heater behind false ceiling. Immediately contacted the seller on Carousell and relayed my situation. Photos were provided to them for them to make assessment, recommendations and quotation. The price is reasonable and breakdown is given. No hidden charges. Appointment was made the next day for the staff to come down to replace my water heater. The plumber arrived promptly and did a very well do
- 5 stars, 12 Apr 2023: Very lucky and happy to have engaged the services of My SG Plumber for the installation of shower systems bathroom accessories. Our shower system was harder to install then normal but My SG Plumber managed to overcome the challenges with their competency. The icing on the cake is that the charges are much more competitive as compared to others in the market. Thumbs up for My SG Plumber, highly recommended!
- 5 stars, 2 Aug 2022: Excellent job done by My SG Plumber! A great team with a Reasonable Price and Satisfactory Job! This is my first time to enjoy a hassle-free plumber service. The boss is responsive, friendly and patient. He explained patiently to all my questions promptly and gave constructive and executable suggestions with competitively price. The skilled-full workers are well-experienced, polite and helpful. They went extra miles to give me a helping hand by changing the toilet seat cover without charging! HIGHLY RECOMMEND MY SG PLUMBER for any plumber services. Thumbs up! A BIG THANK YOU TO MY SG PLUMBER!
- 5 stars, 30 Nov 2021: Excellent Service and smooth transaction by Casper. I ordered 2 units of Vera Ceramica at promo price and delivery is prompt. His installation workers are very professional. Thumbs up! Highly recommended!

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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