# Spaceship (Storage, Micro Fulfilment Centre & Co-Warehouse)

Listed under Movers on Honestfix: https://honestfix.sg/movers

- Honestfix score: 57 out of 100 (for movers)
- Badges: WhatsApp, Active
- Google: 4.7 stars from 78 reviews
- WhatsApp: https://wa.me/6597236981
- Phone: +6562200126
- Website: https://www.spaceship.com.sg/spacelabs
- Checked: 20 Sep 2026

## Summary

Spaceship rents out storage units, and customers say Austin shows them various rooms and clarifies any questions. Of 41 written reviews, 4 say they used it again, 3 say it came quickly and 2 say the problem was fixed. Customers also mention friendly, patient sales staff and spacious rooms, and it is rated 4.7 from 78 Google reviews. It publishes a WhatsApp number, so ask about unit sizes and arrange a viewing.

## What the badges mean

- WhatsApp: Has a WhatsApp number you can message directly.
- Active: Runs Google search ads or ranks in Google's first pages for this trade.

## What customers say

- 4 of 41 reviews used them again
- 3 of 41 reviews say they came quickly
- 2 of 41 reviews say the problem was fixed
- 1 of 41 reviews paid more than quoted

## Jobs with evidence

- Storage: customers mention (14 reviews)
- House moving: offered on their website
- Disposal: listed by the business

## Latest Google reviews (10 of 41 held with text)

- 2 stars, 19 May 2026: Affordable storage space. Packers were very good. After care service is terrible as my emails go unanswered often and I have to find other channels to contact them. Their late fees are arbitrarily implemented. Making payment just days after receiving the invoice is considered late, so it’s quite unreasonable.
- 1 stars, 29 Apr 2026: Onboarding was easy and very welcoming, and the location itself is fine. The place was usually quiet and generally straightforward to use. The issue came during move-out. After returning the keys, I was informed that the wall condition was “more stained with visible black marks” and that a $250 reinstatement charge would apply. When I asked for specifics, I was initially given general photos of all walls without clear indication of the issue. Only after pushing further did they clarify it was related to a single grey wall. The description of “black marks and stains” did not accurately reflect 
- 1 stars, 1 Apr 2026: Termination was a headache. They ask for renewal of rental very early, 2 months before the end the lease. I initially agreed. However their ever increasing prices made it unsustainable. Gave a 1 month notice period to say I change my mind and will not be renewing the rental. However, to my unpleasant surprise, the spaceship team said I cannot back out since I have agreed to rent! My current rental lease has not even ended, and I gave one complete month in advance to inform. You mean I cannot change my mind? What nonsense is this! Hated it when they start to throw words like ‘you have signed an
- 5 stars, 3 Aug 2025: Asked many quotes over the last 2 months, keep changing of plans and all. However the sales team have been very patient with us. Great service!
- 5 stars, 18 Feb 2025: Met with austin previously for a viewing, he showed me various rooms and clarifies any questions. I have good service from him.
- 5 stars, 2 Dec 2024: Great service especiallly from Austin
- 1 stars, 29 Nov 2024: Engaged Spaceship for its storage and delivery service. The movers were professional. Customer service was good at the start when trying to secure a commitment, but found that customer recovery was sorely lacking after you engage them. Specifically when making arrangements for delivery dates and reporting damaged items during the move. Spaceship seems to value its “policies” over customer service and retention. And these policies are too discreet for any non-corporate to pay attention to. To all present and future customers, please take note that you will be charged additional fees for every c
- 5 stars, 25 Nov 2024: service is prompt, attentive and friendly. they are kind and accommodating to cater to my requests and availability. location proximity was also a plus. ive found the ideal storage space that caters to my needs within a week at a very reasonable price. aside storage space, i also have access to use on site packing stations, meeting rooms and other facilities available. its almost a one stop shop! i recommend checking spaceship out!
- 5 stars, 8 Oct 2024: Spoken to Eugene for providing details on rental space. Eugene was very patient in explaining the process, details and even offering alternatives. Aftering doing viewing, we decided on a unit as it matched our budget and size. Overall a very straightforward and simple process.
- 5 stars, 1 Sep 2024: Austin has been very helpful and showed us a number of units before we committed. He is responsive and helped to clarify our queries.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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