# Storefriendly Paya Lebar

Listed under Movers on Honestfix: https://honestfix.sg/movers

- Honestfix score: 61 out of 100 (for movers)
- Badges: Active, Well reviewed
- Google: 4.9 stars from 381 reviews
- Phone: +6562067331
- Website: https://storefriendly.com.sg/locations/paya-lebar/?utm_source=google&utm_medium=organic&utm_campaign=googlebusiness&utm_content=paya+lebar
- Checked: 20 Sep 2026

## Summary

Reviews describe a self-storage facility at Paya Lebar where staff help customers rent a unit and move their things in. Customers name Alex and Nicholas for friendly, prompt help, and say the staff are patient and address them by name. Of 48 written reviews, 2 say they used the business again, 2 say the team came quickly and 1 says the problem was fixed. It is rated 4.9 out of 5 from 381 Google reviews. Ask about unit sizes and the monthly price first.

## What the badges mean

- Active: Runs Google search ads or ranks in Google's first pages for this trade.
- Well reviewed: 10 or more Google reviews in the last 12 months.

## What customers say

- 2 of 48 reviews used them again
- 2 of 48 reviews say they came quickly
- 1 of 48 reviews say the problem was fixed

## Jobs with evidence

- Storage: customers mention (12 reviews)
- House moving: customers mention (1 review)

## Latest Google reviews (10 of 48 held with text)

- 5 stars, 28 Jul 2026: Excellent service by staff of Paya Lebar /Sulaiman n shahul were patient and helping me with good service. Consistent and persistent service which I am happy
- 1 stars, 22 Jul 2026: Storefriendly damaged my items and as of the time of this posting, refuses to honour the insurance fee I paid for or take responsibility for it. There was an aircon leak in Feb - but they only told me about it in Jun. In Feb, they only told me that someone had spilled water outside my unit and that there was a puddle. I discovered this on 21 Jun. Since then, all I’ve gotten is “the management will get back to you”. It’s been over a month - clearly, there’s no intention to resolve this. I’ve since moved out. Understandable. Storefriendly doesn’t keep your items safe - which is the basic functio
- 1 stars, 17 Jul 2026: Andy was horrible so rude store hub better
- 5 stars, 10 Jul 2026: Hassle free to move my stuffs to the storahr unit. The Sales, Alex, is very helpful and responsive. Thanks.
- 4 stars, 24 Jun 2026: Renting both a secure storage space and a hotdesk at Storefriendly Paya Lebar has completely redefined how I manage my work and inventory. Located a short walk from Paya Lebar and Eunos MRT stations, this facility seamlessly bridges commercial utility with a professional, flexible workspace. The storage setup is exceptional. The climate-controlled units keep everything in pristine condition, and the state-of-the-art security gives me absolute peace of mind. The absolute highlight is the StorefriendlyGO robotic retrieval system, which makes accessing my storage unit effortlessly smooth and mode
- 1 stars, 26 May 2026: Opaque pricing, do not respond to simple emails, wanting to upsell in agent calls. Bad customer service.
- 5 stars, 14 May 2026: I am having a really good experience here at Storefriendly Paya Lebar. I was assisted by Alex at the start to secure a unit here and he is really responsive and prompt. After moving in, all the staff here are really helpful and friendly, always ready with a smile. And they were very prompt to resolve issues. The location is also great and is walkable to malls and eating places.
- 5 stars, 8 May 2026: Amazing team. Stellar. Takes pride in their work and literally the most efficient work I’ve witnessed. Service by Zack, Karthik, Wan, Siti. David the assistant sales manager is nothing short of efficient. I swear by this place. Literally everyone deserves a huge raise and I really hope they keep their staffs happy because I haven’t came across any establishment that has made hospitality so enjoyable throughout in a very long while. Thank you thank you and thank you!
- 5 stars, 24 Apr 2026: staff very helpful and patient. They are very friendly and always address me by name. its mean they recognise customer individually.
- 5 stars, 12 Apr 2026: Alex is super friendly and helpful :)

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

Full page: https://honestfix.sg/v/storefriendly-paya-lebar-4076
How Honestfix works: https://honestfix.sg/how-honestfix-works
Something wrong on this listing? https://honestfix.sg/corrections