# Uniqool Engineering & Services Pte Ltd

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 74 out of 100 (for aircon servicing)
- Badges: WhatsApp, Active, Well reviewed
- Google: 4.8 stars from 130 reviews
- WhatsApp: https://wa.me/6596279987
- Phone: +6596279987
- Website: https://www.uniqool.com.sg
- Checked: 20 Sep 2026

## Summary

Reviews describe a bathroom and kitchen showroom where customers buy toilet bowls, vanities, sinks, taps and water heaters. Customers keep naming Mandy and Liz as patient, knowledgeable and quick to reply to queries. Of 45 written reviews, 12 say they used the business again and 4 say the problem was fixed. It publishes a WhatsApp number and 22 prices for specific jobs, and is rated 4.8 out of 5 from 130 Google reviews. Message Mandy or Liz on WhatsApp with the product you have in mind.

## What the badges mean

- WhatsApp: Has a WhatsApp number you can message directly.
- Active: Runs Google search ads or ranks in Google's first pages for this trade.
- Well reviewed: 10 or more Google reviews in the last 12 months.

## What customers say

- 12 of 45 reviews used them again
- 4 of 45 reviews say the problem was fixed
- 1 of 45 reviews say the problem came back

## Jobs with evidence

- Installation: customers mention (1 review)
- Choke clearing: offered on their website
- Leak repair: offered on their website
- Water heater: offered on their website
- Tap, sink and basin: offered on their website
- Toilet bowl and cistern: offered on their website
- General servicing: offered on their website
- Chemical wash: offered on their website
- Chemical overhaul: offered on their website
- Repair: offered on their website
- Power trip repair: offered on their website
- Rewiring: offered on their website
- Lights and fans: offered on their website
- Sockets and switches: offered on their website

## Latest Google reviews (10 of 45 held with text)

- 5 stars, 13 Aug 2026: Bought toilet bowls from Uniqool recently and I’m really happy with them. Great quality and they look good too. Would highly recommend Liz as she was super helpful and quick to respond whenever I had questions. What really impressed me the most was the after-sales service and how she help me to settle my issues that i have faced. it made everything really easy and stress-free. Definitely recommend Uniqool if you want good products and awesome customer service!
- 5 stars, 13 Aug 2026: Bought from uniqool a month ago, didnt have time to post because was busy moving in, overall experience was great ! Aftersales was thoughtful, i was handled by liz, super helpful and knowledgeful person, will definitely going back to them !
- 1 stars, 13 Aug 2026: Very disappointed with how Uniqool handled an issue caused by an incorrect product recommendation. I purchased at least 10 items from the shop, including a wall-hung toilet bowl and brushed-gold flush plate recommended by Derek. During installation, we discovered that the flush plate was too small and incompatible. It then took an entire month for them to conclude that an additional device was required — which would also require hacking the completed bathroom tiles, making the proposed solution completely impractical. I subsequently checked with another shop and discovered that Uniqool had rec
- 1 stars, 13 Aug 2026: Be warned: We had an extremely frustrating experience with Uniqool, including our order being delivered more than a month late. We chose Uniqool because of its good reviews. They weren't the cheapest option, but our salesperson, Derrick, initially appeared knowledgeable and helpful. Unfortunately, our experience after making full payment for the order was very different. Our biggest issues: Missing item: A pop-up waste was missing from our delivery and wasn't even listed on the delivery manifest. We only received it about a month after our original delivery date. Incompatible product: We were 
- 5 stars, 9 Aug 2026: Very reasonably priced as well, but it's their customer service that really stands out, and honestly makes a big difference. Super helpful and patient staff. Thank you Uniqool!
- 1 stars, 9 Aug 2026: Dishonest seller. Bought an American standard wc from Lazada from 8.8 and then tell me no stock today but never tell me what to do. After I go physical shop at Geylang, tell me I have to cancel stock as they will not honour the price citing price increase for next shipment (which is total rubbish because many other shops are selling this with stock). No integrity and if not willing to honour price why list and sell in Lazada in the first place? And shop assistant (9Aug, around 430pm) was not apologetic and simply didn’t bother. Buyers beware.
- 1 stars, 28 Jul 2026: Terrible customer service - uses lousy excuses like "just sold out" and then doesn't even do any form of service recovery but gives one line replies. The recent reviews on Google shows exactly how this company behaved. The items are still listed on sale on their platform with a higher price, but they claim just sold out - even if you have them 2 months to deliver it because there is no ETA.
- 5 stars, 24 Jul 2026: It was FANTASTIC! From guiding me to ur shop to showing the way for me to get home from the bus stop. That’s Liz !. Excellent customer service. Liz went the extra mile. Just as good if not better than 5-star hotel service! One staff like Liz is good enough to WOW customers! It leaves an indelible memory. Liz herself is more effective than $$$ spent on advertisements!
- 1 stars, 12 Jul 2026: I discovered that I need to press one star in order to post. They are not even worth one star. Went down today (12 July 2026) to collect two bathroom corner baskets. When I asked for a plastic bag to carry them, two staff members flatly refused, claiming they didn't have any—even when I mentioned any used bag would suffice. Not everyone drives, and expecting customers to carry bulky retail purchases entirely empty-handed is poor service. While bringing your own bag is ideal, a retail shop should at least provide a basic carrier for purchases. Looking closely, their high ratings are all from a 
- 1 stars, 26 Jun 2026: If I can grade zero star, I will. I purchased a shower heater during sale at Lazada. The item was delayed in delivery, when I contacted the seller, he said the item sold out. However, when I checked on Lazada, the store is still selling the item at a more expensive price. I contacted Lazada and they said that there is nothing they can do. The seller is unreliable and I do not recommend to buy from this seller.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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