# UnserHaus Customer Care Centre (Bosch And Gaggenau)

Listed under Appliance repair on Honestfix: https://honestfix.sg/appliance-repair

- Honestfix score: 4 out of 100 (for appliance repair)
- Badges: Active, Well reviewed
- Google: 3.4 stars from 134 reviews
- Phone: +6567515000
- Checked: 20 Sep 2026

## Summary

Reviews describe a Bosch and Gaggenau service centre with an experience centre, where staff at the counter and on the hotline are praised as friendly and helpful. Customers mention help with washing machine guidance, an oven repair, a vacuum battery replacement and a technician who solved a fault quickly. Of 44 written reviews, 4 say the problem was fixed, 4 say they used the business again and 2 say the business came quickly. Have your appliance model and a short description of the fault ready when you get in touch.

## What the badges mean

- Active: Runs Google search ads or ranks in Google's first pages for this trade.
- Well reviewed: 10 or more Google reviews in the last 12 months.

## What customers say

- 6 of 44 reviews mention a fee for coming down
- 5 of 44 reviews say the problem came back
- 4 of 44 reviews say the problem was fixed
- 4 of 44 reviews used them again
- 2 of 44 reviews say they came quickly
- 1 of 44 reviews knew the price first

## Jobs with evidence

- Washing machine and dryer: customers mention (4 reviews)
- Fridge: customers mention (3 reviews)

## Latest Google reviews (10 of 44 held with text)

- 5 stars, 7 Sep 2026: Fast and friendly service, thank you Gesmin Tock
- 2 stars, 27 Aug 2026: I use their reliable machine for years....but now, having to know their spare parts r expensive @ Bosch. I will think twice now. And breaking down into every component to buy is also so expensive. Can't buy their assembled component !! 🙄 Will reconsider my nxt washer replacement n losing a loyal customer.... 🙂
- 1 stars, 2 Jun 2026: Fridge front door suddenly started to peel off after 2 years of use. No chemicals ever used for cleaning. Called service centre for solution, was told that warranty expired and have to pay for troubleshoot visit $95, then pay another 75$ for get an estimate not including parts cost. Internet search shows that this is common problem that happens to Bosch fridges, they are just not doing well in Singapore humidity. They designed for dry climate clearly. I asked to waive at least troubleshoot fee as since is standard and well know issue, just do repair, replace a door or something. Service lady r
- 1 stars, 8 May 2026: should remove the ‘care’ from their name because they dont give a damn about customers. doesn’t offer any tangible solutions to your problems, makes excuses and just forces you to pay their service fee like a capitalistic, money-hungry corporation. even makes you pay for parking. also their vacuum SUCKS (and i’m not talking about the dust), worst customer ‘care’ center, will NEVER BUY BOSCH again.
- 5 stars, 19 Mar 2026: Amazing Staff & customer service
- 1 stars, 12 Mar 2026: Been using the Bosch washer dryer once a week. In ~1 year, the water valve is already broken and I need to pay $317 to replace it. DO NOT buy Bosch products. Horrible quality for a german brand.
- 5 stars, 14 Jan 2026: Rea has been helpful and guided me with the troubleshooting of the washing machine. She went the extra mile by following up with me the outcome. Great service from her. Thank you!
- 5 stars, 27 Oct 2025: Good customer service. However do take note that spare parts don't come with warranty. My advice is to open up your item to check for defects before leaving.
- 5 stars, 14 Aug 2025: Excellent Long-Term Experience with Bosch Appliances - 5 Stars I've been a loyal Bosch customer for over 20 years, using their washers and dryers across different homes. Recently purchased my latest set through local retailer Goh Ah Bee for the best price. **Product Quality:** Bosch consistently delivers reliable, high-quality appliances that stand the test of time. Two decades of use speaks volumes about their durability and performance. **Extended Warranty Service:** Special mention to Ms. Rosenni who handled my extended warranty application efficiently. When there was a typo error on the wa
- 5 stars, 17 Jul 2025: Smooth and quick response when there is lesser crowd

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

Full page: https://honestfix.sg/v/unserhaus-customer-care-centre-bosch-and-gaggenau-3154
How Honestfix works: https://honestfix.sg/how-honestfix-works
Something wrong on this listing? https://honestfix.sg/corrections