# VOIS Pte Ltd

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 76 out of 100 (for aircon servicing)
- Badges: WhatsApp, Well reviewed, Licence matched
- Google: 4.6 stars from 79 reviews
- WhatsApp: https://wa.me/6596353096
- Phone: +6567750032
- Website: https://www.vois.com.sg
- Registered business: Vois Pte. Ltd. · UEN 200505930G · since 2005
- Checked: 20 Sep 2026

## Summary

Customers mostly book aircon servicing, steam cleaning and repairs, and many are long-term regulars who praise Nora in customer service for quick replies. Customers also mention technicians who explain the cause of a fault before starting, and Nick is named for being helpful and kind. Of 49 written reviews, 18 say the problem was fixed, 17 say they used the business again and 9 say it came quickly. It is rated 4.6 out of 5 from 79 Google reviews, has been registered since 2005 and publishes a WhatsApp number. Message it on WhatsApp with what your aircon needs, such as servicing, steam cleaning or a repair.

## What the badges mean

- WhatsApp: Has a WhatsApp number you can message directly.
- Well reviewed: 10 or more Google reviews in the last 12 months.
- Licence matched: An exact, currently valid match on a public register: ACRA, BCA, HDB or NEA.

## What customers say

- 18 of 49 reviews say the problem was fixed
- 17 of 49 reviews used them again
- 9 of 49 reviews say they came quickly
- 2 of 49 reviews say the problem came back
- 1 of 49 reviews knew the price first

## Jobs with evidence

- Repair: customers mention (12 reviews)
- General servicing: customers mention (8 reviews)
- Installation: customers mention (2 reviews)
- Chemical wash: customers mention (1 review)
- Chemical overhaul: customers mention (1 review)

## Latest Google reviews (10 of 49 held with text)

- 5 stars, 22 Aug 2026: Very good experience with VOIS. The team was responsive and arranging the appointment was quite smooth. Technician came down, checked the aircon properly and explained what was causing the issue before doing anything. What I appreciated most was that they didn’t just rush through the job — they took the time to troubleshoot and make sure everything was working properly before leaving. Pricing was also explained clearly beforehand, so there were no surprises. Overall, professional and reliable service. Would definitely recommend VOIS if you need aircon servicing or troubleshooting in Singapore.
- 1 stars, 1 Aug 2026: We got them to repair and replace the PCB board of our air con in Jan 2026. In July 2026, they came for troubleshooting checks and mentioned to replace the exact same item. Very incompetent and displayed a hack care attitude. Technician came and we had to even provide them with their own report from Jan 2026. Called their office team and they mentioned if you are unhappy then call their principle. They mentioned they do not provide any warranty for workmanship therefore will not take any responsibility. HIGHLY UNPROFESSIONAL.
- 5 stars, 23 Jul 2026: Nick from Vois was very helpful and polite. He solved an urgent repair job swiftly. The technician, Rahman was experienced and competent. Trouble shoot and resolved our two bedroom units on the same day. For those seeking a reliable aircon company, don’t go on wild goose chase. Vois is highly recommend.
- 5 stars, 20 Jul 2026: I have called VOIS for my aircon servicing several times and have been very happy and satisfied with their services. Recently, I called VOIS to look into and rectify my faulty aircon. From the admin to the technical crew, they are very professional, prompt and polite. The servicemen were punctual and very patient in explaining and addressing my concerns. I will recommend VOIS to anyone for aircon matters.
- 1 stars, 16 Jun 2026: Workmen are either plain stupid or incredibly inconsiderate. Workmen parked on a residential street and blocked residential driveway so that tenant vehicle was unable to access . When they finally turned up, their excuse was “there were cars parked in front”. The depths of stupidity to park over someone’s driveway instead of finding an actual park. I then called their main office phone number to make a complaint, and additional incompetence from whomever answered the phone. The utter incompetence is mind boggling.
- 5 stars, 25 May 2026: After a list of their authorized servicing partners was given by Mitsubishi Electric, decided to try out Vois partly based on their mostly positive Google's reviews. Upon calling up, Nick was helpful and kind enough to arrange promptly on my troubleshooting appointment to fit my schedule. On day of appointment, a young man Tong arrived around 10 minutes earlier on appointed time. Tong was a cheerful guy and went through what was required to address the problem of my Aircon professionally. All was settled within roughly 20 minutes. I am thankful to both Nick and Tong for all their professionali
- 5 stars, 14 May 2026: I like to commend specifically on Mr Nick Ten for his professionalism and kindness. As for VOIS, for its transparency costs & technician honest workmanship. Kudos to them. In fact, I have just recommended to my contacts to use their honest service that are starkly itemised for each service rendered.
- 5 stars, 16 Mar 2026: Very professional and thorough servicing, responsive customer service. Highly recommend senior technician Lai
- 1 stars, 27 Jan 2026: They charged the corresponding fees, but some services were not provided, and the fees for those unperformed services are non-refundable.
- 5 stars, 18 Dec 2025: Fast and efficient. The person cleaning Ah Ching is very professional.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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