# Water Heater City Singapore

Listed under Plumbers on Honestfix: https://honestfix.sg/plumbers

- Honestfix score: 79 out of 100 (for plumbers)
- Badges: WhatsApp, Active, Well reviewed
- Google: 4.9 stars from 1157 reviews
- WhatsApp: https://wa.me/6582410032
- Phone: +6567978775
- Website: https://www.waterheatercity.com
- Checked: 20 Sep 2026

## Summary

Reviews are mostly water heater installs and replacements, with some tap, toilet bowl and flush repairs, done by plumbers named Thana, Venkat, Kumar and Mahfuz. Customers praise tidy, on-time work and clear explanations. Of 48 written reviews, 24 say the problem was fixed and 3 say the business came quickly.

## What the badges mean

- WhatsApp: Has a WhatsApp number you can message directly.
- Active: Runs Google search ads or ranks in Google's first pages for this trade.
- Well reviewed: 10 or more Google reviews in the last 12 months.

## What customers say

- 24 of 48 reviews say the problem was fixed
- 3 of 48 reviews say the problem came back
- 3 of 48 reviews say they came quickly

## Jobs with evidence

- Water heater: customers mention (18 reviews)
- Tap, sink and basin: customers mention (3 reviews)
- Toilet bowl and cistern: customers mention (3 reviews)

## Latest Google reviews (10 of 48 held with text)

- 3 stars, 22 Aug 2026: I approached the company as it was showing a very high review in Google. I asked about the service required for aircon that though having regular servicing, seems have weak cooling, inconsistent airflow. They said they will just do normal wash for weak cooling issue and give warranty if the issue still persist. The word warranty is loosely thrown as there is no accountability for wrong checking. As I saw good review, I just put my trust with them and go ahead with the service. During the normal wash, the technician said if it is not cold, will need to top up gas, which for me is quite question
- 5 stars, 7 Mar 2026: Very professional, from the work to the tools they use.
- 5 stars, 2 Jan 2026: Givibg Mahfuz a good job well done of water heater installion service, keep it up Mahfuz.
- 5 stars, 12 Dec 2025: Engaged their service to replace my water heater tank and the experience was amazing from start to finish - personnel arrived on time, explained the poll issue and the possible reasons behind it before starting the removal and installation works. Plumber Kumar was courteous and efficient - he asked for our opinion with regards to the replacement of tank brackets and was very respectful to check with me if it was okay for him to start drilling because he knew that my husband was on an online meeting. He got the job done very quickly and with no fuss at all. Admin who was managing my WhatsApp me
- 5 stars, 11 Dec 2025: Thanks to plumber Venkat & Rayhan for a job well done on heater installation. The work is done professionally and housekeeping is impressive as well. Keep up the good work!
- 5 stars, 11 Dec 2025: Customer service officer Haze replied to questions promptly and Technician Pandian is very professional and did his work neatly. I am happy with the service and everything went smoothly. Thank you, will definitely recommend to friends.
- 5 stars, 11 Dec 2025: Plumber thana did a swift and perfect job in installing!
- 5 stars, 11 Dec 2025: Plumber Venkat assistant Rayhan replaced a broken water heater. They arrived on time and finished as expected. Made certain I checked the water temp etc - happy with their work.
- 5 stars, 9 Dec 2025: plumber venkat and rayhan install water heater with no issue 👍
- 5 stars, 8 Dec 2025: Mahfuz , Bengat give full explanation. Water tank service

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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