# Whole City Aircon Service

Listed under Aircon servicing on Honestfix: https://honestfix.sg/aircon-servicing

- Honestfix score: 7 out of 100 (for aircon servicing)
- Google: 3.2 stars from 41 reviews
- Phone: +6583888583
- Checked: 20 Sep 2026

## Summary

Customers describe aircon repairs, general servicing and chemical washing, with staff who explain things thoroughly and clean the house afterwards. Of 34 written reviews, 7 say the problem was fixed, 4 say the business came quickly and 2 say they knew the price before work started. Reviews mention fast response, friendly, professional staff and a cooling aircon after repair. It has been registered as a business in Singapore since 2023. Tell them what the aircon is doing and how many units you have, and ask for the price first.

## What customers say

- 7 of 34 reviews say the problem was fixed
- 4 of 34 reviews say they came quickly
- 2 of 34 reviews knew the price first
- 2 of 34 reviews mention a fee for coming down
- 1 of 34 reviews say the problem came back
- 1 of 34 reviews used them again

## Jobs with evidence

- Repair: customers mention (7 reviews)
- General servicing: customers mention (5 reviews)
- Chemical wash: customers mention (2 reviews)
- Chemical overhaul: customers mention (2 reviews)
- Gas top-up: listed by the business
- Installation: listed by the business

## Latest Google reviews (10 of 34 held with text)

- 1 stars, 27 Jul 2024: This is the worst aircon service I've ever experienced! Their time management is terrible, and their attitude is the worst. Absolutely the worst aircon service I've encountered so far.
- 1 stars, 22 Apr 2024: DONT GO!!! Spent two appointments and got nothing fixed. Each scheduling is a long wait and they will suddenly call you saying they are coming without earlier notice. Spend $500 for changing the controller but it didn’t work. And when I asked back for follow up they give no constructive response. I don’t recommend this shop at all and it’s a waste of time and money.
- 1 stars, 21 Jan 2024: booked for aircon cleaning service. No one turn up and I have been wait for 1 hour plus till no response from them. Call and ask but one male staff say will check with technician and come back to me. There was no response after 1 hour so I called again. He told me the technician will be late and “aircon cleaning service is like this”. So what’s the point we booked appt? No response not punctual, make people wait and wait. Wasting people time.
- 1 stars, 21 Jan 2024: Terrible service. Booking 2pm service today, but no one come.
- 5 stars, 16 Sep 2023: Excellent customer service and fast response from their service team. Thank you
- 1 stars, 3 Aug 2023: Very dishonest contractor. They came to inspect, charge an inspection sum, but was unable to provide a solution. Basically, they charge you you $50 for coming to your house and look at your air con. That's it.
- 5 stars, 20 Jun 2023: The previous times I had other aircon companies to fix my aircon, the experience wasn't very ideal. After my friend recommended me Whole City Aircon Service, their chemical service was very wonderful and fixed my aircon in one visit.
- 1 stars, 30 May 2023: I'm kindly reminding everyone not to go to this place. They have no sense of time and make people wait all day. They think 40 is too little and don't want to earn it, and they keep making excuses that others didn't give them the address. They're awful!
- 1 stars, 22 May 2023: Dishonest contractor, be aware! I have encountered aircond compressor leaking problem, then I have engaged this contractor from carousel to do the repair work. Agreed $500 was told with a leak checking / welding ($380) work on the compressor leaking spot and gas refill ($120). On phone, they kind of confident that the leaking problem in the compressor can be detected and welded it. After 1+ hr they found out the leakage spot in compressor coils which are not able to weld and repair, hence my leaking problem was not solved. But contractor still insisted to ask me to pay the full agreed amount $
- 1 stars, 13 May 2023: Worst aircon servicing. They confirmed the time for 11am Saturday but they were late. Someone called to let us know they'll be late but did not tell us when they would arrive. They arrived at 3.30pm. 1 Chinese man and 2 Bangladeshi workers came in. They did not know how to take down my casement air-conditioner. They vacuumed the outside of the casement unit. Barely did anything and charged me SGD$40. It was less than 30 mins before they gave up and told me it does not need to be cleaned.

Source: Google listing, ACRA and provider website, checked 20 Sep 2026.

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