What Honestfix does
Honestfix is Singapore's honest home-fixer comparison: 2,395 providers across 18 trades, checked before listed, compared side by side, free. A choked pipe, an aircon that stopped cooling, a gate that won't lock. Most directories show you a category and leave you to guess. We list a provider on a trade page only once there is evidence it does that trade's work, and we show you what we found.
We collect the public record of each business, read it, score it, and date every fact. You never need an account. Searching and comparing is free, and nothing you see has been paid for.
- Facts come from Google listings, business registers and provider websites, each with the date we checked it.
- We read up to 50 of each provider's latest Google reviews, bad ones included.
- Each provider has a short summary of what its reviews say, marked as written by AI.
- Three tools help before you call: a cost estimate, a licence check and a problem finder.
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The proof standard
Being in business is not proof of doing the job. A business is listed on a trade page when the evidence points to it doing that trade's work in Singapore homes:
- Customers describe the job in their Google reviews.
- The provider's own website offers it.
- The provider's own Google service list names it.
A provider can be on more than one trade page; each trade is checked on its own. Businesses that turned out to be wholesalers, commercial-only, outside Singapore or closed are left off. A few are listed on thinner proof. If one does not belong, tell us on the Corrections page.
A listing is not an endorsement. We show evidence so you can compare. Agree the scope and the price before anyone comes down.
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How the score and the order work
Each provider has a Honestfix score out of 100, shown on its card and its page. It is built only from things we can check: a Google business page, a website that is really theirs, a recent review describing a finished job, a WhatsApp number, showing up in Google for the trade, Google ads for the trade, and a matching business or licence record. The Google star rating is not part of it.
A few more checked facts add smaller amounts on top. Years in business, from the ACRA registration date. Reviews that arrive steadily over the months rather than all at once. Reviews that name the job and say it was fixed. Prices published on the provider's own website. A website address that matches the business register. The same person named by several customers. Together with the main lines these stop at 100.
The score places each provider in one of four groups, from "Google page only" up to "website, recent job review, WhatsApp, and active in Google". A trade page lists the top group first. Inside a group, the provider with more reviews describing a finished job in the last twelve months comes first. So two providers with the same score can sit apart, and a lower score can sit above a higher one when its group is higher.
- A missing piece earns no points. It is not a penalty on top.
- Nobody is hidden for a low score.
- Money paid to Honestfix never changes the score or the order. There are no sponsored placements today. If that changes, a paid spot will be labelled and kept apart from the order.
- Claiming a listing is free and does not change rank.
Five badges can appear on a card: WhatsApp, Active, Well reviewed, Licence matched and Urgent. Only earned badges are shown. Each has one rule, and the rule appears when you hover or tap the badge.
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Bad reviews cost points
A 1 or 2 star Google review among the latest fifty we hold is a low rating. One low rating does nothing. A run of them takes points off the score, and a longer run moves the provider down a group, which moves it down the page. Newer ones count more: a low rating from the last twelve months counts in full, one from the year before counts half, and older ones count nothing.
There are three bands: a few, several, many. Each needs both a count and a share of the reviews we read, so a provider with hundreds of reviews is not marked for two bad days. A low rating that also says the problem came back, or that the customer paid more than quoted, counts double inside that count; it is never a second deduction. A provider in a band carries a grey marker on its card and its page. Nobody is hidden. The marker is a prompt to read the reviews yourself.
Three other things take a few points off, each with its own grey marker and the counted fact behind it. A burst of five-star reviews within a week, far above the provider's usual pace, costs points. A low or middling review that mentions hidden charges or upselling costs points. No Google review at all in the last twelve months costs a few points. None of these moves a provider down a group, and a fact we do not hold never costs anything. A business whose register entry is no longer live loses nothing for it; we look at those listings by hand.
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Corrections and claims
Every fact on Honestfix can be reported. Tell us the listing and what looks wrong on the Corrections page, and we check it against its source before changing anything. A real review stays, even when a business dislikes it.
If the business is yours, claim it on the For businesses page. It is free, takes a few minutes, and never changes rank. A listing comes off Honestfix when the business asks and we have confirmed the request is from the business. Until then, a removal request does not hide the listing.