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Santa Fe Relocation Singapore

4.2 (169 Google reviews)Based in Bukit Merah

AI summary

Reviews mostly describe an expat relocation service: overseas shipping plus settling-in help like apartment hunting, with Evon and Peter named often. Of 50 written reviews, 13 used it again, 2 knew the price before work started and 1 says it came quickly. It is rated 4.2 from 169 Google reviews.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 50 written reviews of 169 on Google

Summary of reviews

Came quickly1 of 50 reviews · 2%
Price known upfront2 of 50 reviews · 4%
Would use again13 of 50 reviews · 26%

Jobs customers mention

House moving 2

Based on the Honestfix algorithm — see how it works.

Customer reviews

50 written reviews to read

169 ratings on Google
50 reviews
  1. Boah Y.

    Had a great experience moving from Japan to Singapore with seamless service from Evon and the team. Partnered realtor Peter was also a great team to work with, especially with his prompt response and efficient & experienced handling of the process for hunting my apartment.

  2. Uluç Ü.

    I moved into Singapore from Qatar 3 weeks ago, and my experience was truly exceptional thanks to Jenne and Alicia. Since the first moment we met until at this very moment, their kindness and support made my relocation experience remarkable and so smooth. As someone very new to this region, I truly value their insights and suggestions, and already benefited it in many aspects of my daily life. I consider myself very lucky to have met with them, and couldn't have asked for anyone better to support me in this journey. Once again, thank you very much Jenne and Alicia for everything!

  3. CM S.

    Extremely Disappointed: 13+ Weeks and Still No Delivery I am extremely disappointed with the service provided by Santa Fe Relocation. It has been over 13+ weeks since my shipment was dispatched from Singapore, and I am still waiting for my household goods despite completing customs clearance on time. Throughout this process, communication has been poor, updates have been inconsistent, and I have repeatedly had to follow up myself for information. Being without essential household items for such a long period has caused significant inconvenience for my family after relocating to Canada. The delays and lack of urgency have made this experience very stressful. Santa Fe needs to improve its delivery timelines, provide proactive communication, and take ownership when shipments are delayed. I expected a professional relocation service, but unfortunately this experience has been far below expectations.

  4. Daryl L.

    Kristin did a great job in helping us with our quotation and planning out the move. The move ultimately did not happen but we appreciated the follow up and help.

  5. Gregory F.

    Santa Fe Relocation Singapore did a wonderful job in helping us relocating from Hong Kong to Singapore. Evon Lum took great care of us and made our arrival in Singapore super smooth which was much appreciated especially with young kids.

  6. Elena Muñoz-Rojas L.

    I want to express my sincere gratitude to Evon and Peter for their incredible support during my relocation. They are true professionals—consistently efficient, helpful, and genuinely kind at every step. It has been an absolute pleasure having them by my side through this transition, and their guidance has truly made all the difference.

  7. Petri T.

    Very efficient and great service from Evon and Peter.

  8. Erin L.

    Exceptional Service and Professionalism from Kristin Goh. I had the pleasure of working with Kristin Goh from Sante Fe Relocation while exploring options for an international move. Kristin was exceptionally professional, transparent, and responsive throughout the process. Her quotation provided a clear understanding of the costs involved, which helped us make an informed decision. Although we ultimately decided not to engage movers due to our own considerations around flexibility, opportunity cost, and the short duration of our stay, the decision was not a reflection of the service provided. Kristin was honest, knowledgeable, and a pleasure to deal with. I would not hesitate to reach out to her and Sante Fe Relocation for future moves and highly recommend her to anyone considering relocation services.

  9. Great experience thanks to Evon!

  10. Richard S.

    Good service from a friendly, experienced team

  11. Sabine K.

    Tobias and his Team helped us with a massive transcontinental move - all went very well and beyond expectations. All staff were super friendly, quick and professionell. Highly recommendable 👍🏼👍🏼👍🏼

    Response from the business

    Thanks so much for your wonderful feedback! Moving across continents can be a big deal, and we're thrilled to know our friendly crew made it feel smooth and easy for you. Thanks again Sabine!

  12. Allan C.

    fast and efficient assistance from Evon on the booking

    Response from the business

    So glad to hear Evon made your booking experience a breeze! We love making sure everything goes smoothly for you. Thank you very much for leaving us a review :) All the best, The Santa Fe team

  13. 王淞露

    Thanks Peter and Evon helped with house hunting, had a great experience. They were professional, responsive, and genuinely listened to my needs. There were components missing during the Santa Fe shipping, still under claim process, hope they will deal with this professionally in short time. The contact was nice though.

    Response from the business

    Glad to hear Peter and Evon made your house hunting a great experience, and we’re on it to resolve your shipping claim as quickly and professionally as possible. If you need further updates, please reach out anytime!

  14. Mike

    Great experience using Sante Fe to ship from Singapore to Copenhagen, the packing was great and delivered on time as suggested upfront with no hidden costs. The goods arrived on time and delivered efficiently and unpacking was quick and easy. No damage to anything. I highly recommend them and I thank them for their hard work.

    Response from the business

    Thank you so much for sharing your fantastic experience with us! We're thrilled to hear that everything from packing to delivery went smoothly, and it means the world to know our team took great care of your belongings all the way from Singapore to Copenhagen. Thank you again, and wishing you all the best in your new home. Take care, The Santa Fe Team.

  15. Storm T.

    Evon and Ally were helpful in getting me situated in Singapore. Both are very friendly people and followed up with me closely. They will tailor to your needs and ensure that proper pointers and advice are provided.

    Response from the business

    We're absolutely thrilled to hear that Evon and Ally made your relocation to Singapore smooth and enjoyable. Your kind words mean the world to our whole team. If there’s ever anything else you need as you settle in, we’re just a message away. Best wishes from the Santa Fe Relocation team.

  16. Michael D.

    We had a brilliant service from Santa Fe. Our shipment arrived in UK from Singapore in 4 weeks and then was at our house within 10 days. We would definitely recommend them in the future.

    Response from the business

    Thanks so much for sharing your experience! We're delighted to hear your shipment from Singapore to the UK was smooth and speedy, it’s always our goal to make every step stress-free and reliable. Best wishes from the Santa Fe Relocation team.

  17. Jenny V.

    The Santafe team supported me throughout my relocation from Vietnam to Singapore, and they were incredibly helpful and supportive every step of the way. The team brought together people with different roles who guided me clearly through each stage of the process. Special thanks to Sunny Duong and Tina for helping with the move of my belongings, Evon and Peter for assisting me in finding an apartment and following through on the arrangements, and Meena for showing me around Singapore and helping me get familiar with the city and the neighborhood around my place. Huge thanks to the entire Santafe team for making the relocation process smooth and reassuring.

    Response from the business

    Thank you so much Jenny, for sharing your experience and for your thoughtful words! We’re delighted to hear that our team, especially Sunny, Tina, Evon, Peter, and Meena, were able to make your move from Vietnam to Singapore so much easier and welcoming. We love being part of such exciting new chapters and are always here if you need anything else as you settle in. Sending our best wishes from the Santa Fe Relocation team.

  18. My overall experience with Santa Fe relocation Sg was smooth as expected. I had used them 8 yrs ago when I first moved in May 2018. First what I like is that the The plan was clear -- 4 steps, 1. First step Assessment of the goods current location Maplewoods. 2. I am advised of the moving team start date - Mon April 27 3. Then the next 3 steps were confirmed: pack, load, deliver/unload; very clear! 4. The on site Supervisor kept the packing flowing and he himself quite busy - the crew was only 4 people. 5. Delivery at the new location went smoothly and Best of all it was how the the Supervisor and one of the crew came back to Maplewoods to spackle the small holes in the walls where pictures had been hung - That service is special and friends of mine told me that their movers never did that. This service is a keeper!! 6. Lastly there was a designated "go to" person I could check on questions about damages, finding a particular box of items and getting advice on final steps. Would I use Santa Fe relocation again -- yes!

    Response from the business

    We’re so grateful you left such a thoughtful review about your moving experience with us! It’s wonderful to know the organised steps and caring touches stood out, especially the wall repair and dedicated support, which we’re so proud to offer. Thank you for choosing us once again, we hope you're all settled into your new home. All our best wishes from the Santa Fe Relocation team.

  19. Mungo G.

    I used Santa Fe to relocate from Tokyo to Singapore, then for a move within Singapore, and finally for another international move from Singapore to Sydney. After many international moves over the years, Santa Fe is the best relocation company I have experienced. Professional, fast and really helped to minimize the stress of international moves.

    Response from the business

    Really appreciate your positive feedback and trust through your multiple moves; it means a lot to us Mungo. Thank you once again, and we send you our best wishes for your new adventure in Sydney! Take care, from all of the team at Santa Fe Relocation

  20. Valerio R.

    Santa Fe has assisted us at international school XCL World Academy for several years now. They have collaborated with us through many milestones, including bringing renound authors on campus and assisting with events. We collaborate very well with their wonderful staff.

    Response from the business

    Thank you so much for taking the time to share such a wonderful review. We are incredibly proud of our long-standing partnership with your school. It has been a true privilege to support your milestones over the years—from welcoming renowned authors to the campus to assisting with your vibrant community events. Collaborating with the XCL team is always a highlight for our staff, and we truly value the seamless and professional relationship we’ve built together. We look forward to many more years of successful collaboration and continued friendship!

  21. bronwyn S.

    As education consultants, EDSG has had the pleasure of partnering with Santa Fe Singapore to support families navigating their relocation journey. Working alongside Berenice, Ruth, Evon, Jazelle and Jenny has been an absolute pleasure — this is a team that truly goes above and beyond for their clients. What sets Santa Fe apart is their genuine commitment to finding the best solution for each individual family. They approach every situation with care, professionalism, and a collaborative spirit that makes the partnership seamless. Their team is responsive, knowledgeable, and always focused on delivering a positive experience from start to finish. We are proud to work alongside such a dedicated group of professionals, and we look forward to continuing this relationship for many years to come. If you are relocating to Singapore and need a team you can trust, Santa Fe comes with our highest recommendation.

    Response from the business

    Thank you for taking the time to leave this review, we're truly grateful for such kind words. It means a great deal to know that our partnership with EDSG has been such a positive one. We'll be sure to pass on your thanks to Berenice, Ruth, Evon, Jazelle and Jenny, who will be delighted to hear their dedication and care have made such a difference for the families you support together. We look forward to continuing to work alongside you for many years to come! Best wishes from the Santa Fe Relocation team.

  22. Justin S.

    Highly professional relocation company, led strongly by Ruth Lockwood, whose passion for excellence shines through at all times

  23. Hubert B.

    Evon Lum and Peter Teo were both extremely efficient and provided excellent advice. In addition, they are highly available. I highly recommend them.

    Response from the business

    Dear Hubert Bessette, Thank you for the high recommendation! We are so pleased to hear that Evon Lum and Peter Teo provided you with such an efficient and supportive experience. We will be sure to celebrate this feedback with them both. Thank you for choosing Santa Fe! Warm regards, The Santa Fe Team

  24. Mengtian Z.

    Meena and Evon have been very incredible and super helpful!

    Response from the business

    Thank you for taking the time to leave this review, we really appreciate it! We're so pleased to hear that Meena and Evon made such a positive impression. We'll be sure to pass along your kind words to them both, it's wonderful feedback for a team that works hard to support every client along the way. Thank you again for sharing your experience with us. Best wishes from the Santa Fe Relocation team.

  25. Justine P.

    Evon and Peter have been a great support for my relocation. I was impressed by the quality of their professional support.They provide guidance, tips, impeccable organization and helped make my installation and apartment search seamless, as smooth as possible. If planning to relocate, you couldn’t be in better hands!

    Response from the business

    Thank you for taking the time to leave this review. We're delighted to hear that Evon and Peter provided such a high standard of support throughout your relocation. Their guidance, organisation and attention to detail are exactly what we strive for, and it's wonderful to know it made your apartment search and installation feel seamless and smooth. We'll be sure to pass along your kind words to them both. Thank you again for sharing such a thoughtful review and for trusting us with your relocation. Wishing you all the best from the Santa Fe Relocation team.

  26. Hyejin C.

    Many thanks to Peter who made the home search seamless with his market expertise and responsiveness, and Evon who handled every relocation detail with care and efficiency - together they made the entire relocation process smooth and stress-free.

    Response from the business

    Dear Hyejin Chang, Thank you so much for your kind review! We are thrilled to hear that Peter and Evon were able to make your relocation process smooth and stress-free. Finding the right home is such a critical part of a move, and we’re glad Peter’s market expertise helped make that search seamless. We will make sure to share your gratitude with Peter, Evon, and the rest of the team. Thank you for trusting Santa Fe with your move! Best regards, The Santa Fe Team

  27. Absolute professional service! Tobias and his team are very reliable, professional and efficient. The team is extremely experienced and plan & manage your relocation based on your requirements and needs. And they wven go the extra mile!! Thank you for the fantastic service!

    Response from the business

    Dear CK CK, Thank you so much for the glowing review! We are delighted to hear that Tobias and his team provided such a seamless and professional relocation experience for you. At Santa Fe, we pride ourselves on delivering a personaliSed service that meets the unique needs of every client, so it’s wonderful to know the team’s planning and efficiency hit the mark. We will be sure to pass your kind words along to Tobias and the entire team. they will be thrilled to hear them. Thank you for choosing us!

  28. Fender S.

    Prompt and proactive.

  29. Jonathan W.

    Everything good for my relocation

  30. Naima E.

    Evon and kate were perfect helping me at every step of my move to singapore. Thank you again to the team.

  31. Filipa M.

    My husband and I recently arrived in Singapore and had a great experience with Santa Fe, who understood the significance and difficulty of arriving in a completely new country. We stayed at Fraser Suites (a great hotel with friendly staff and a superb location). And during the assistance in finding an apartment, we were referred to a real estate agent named Peter, who was impeccable. The arrival of our belongings went smoothly, and only one item was damaged. But the staff were ready to help and explain the process of how to claim for the damaged item. Special thanks to Ruth Lockwood for organizing events (hikes) for expatriates and for her willingness to make our integration easier.

  32. Johnny J.

    Ms Evon Lum has been a reliable vendor and a true asset to the company. We look forward to working with her again in the near future. Thank you..

  33. Chao Z.

    I recently completed my corporate-sponsored relocation to Singapore and had a very smooth experience with the team. The overall service, from the initial sea freight packing to the final unpacking at my new home, was handled with great care and efficiency. A special thanks to Evon and Peter, who managed my local orientation and home search. Their deep knowledge of the local property market and timely responsiveness made a stressful transition much easier. They provided professional, balanced advice that helped me find the right home quickly. Highly recommend their services for anyone navigating a complex relocation.

  34. Tricia Y.

    Thanks Evon for your prompt and kind assistance as always.

  35. Emily Q.

    I relocated from London to Singapore with Santa Fe and received brilliant service for my temporary accommodation and other location services. Moving alone was a new challenge and the Santa Fe team made logistics easy. Following my move I have been invited to many welcome events including the latest series of heritage walks with Ruth Lockwood getting SG newbies together to learn about Singapore’s history and culture as well as each other. She is always so welcoming and keen to learn about people and create connection which is so special in our expat community. Thank you Ruth !

  36. Petrisha S.

    We have been working with Santa Fe and Evon for a few years and she has been amazingly supportive catering to the needs of the language learning (English and Mandarin courses) as well as Cultural assimilation workshops for the expatiate fanilies under her wing. Thank you for all your support and good work!

  37. Sabrina P.

    Evon Lum is fast and efficient in arranging the details of assignee to Singapore.

  38. Viet P.

    Evon & Peter

  39. Arpan M.

    Had an amazing end-to-end seamless experience with SF for my movement from India to Singapore. Would highly recommend them for such projects. Special credits to Evon, Phoebe, John for making all the parts of the move smooth.

  40. Pierre-Alexandre

    Amazing support from Evon for my reallocation with Santa Fe. Everything was smooth and the follow-ups were impeccable!

  41. Priscilla F.

    Evon is reliable and professional. It’s always a smooth and pleasant experience working with her, and I would gladly recommend her to others.

  42. Daniele Santo De R.

    Evon Lum provided me with a very high quality service! Thank you so much.

  43. Randel D.

    Santa Fe Relocation Singapore is one of our trusted and recommended vendors for relocation and employee mobility services. They have been a great support across our cases—from immigration assistance to settling-in programs and destination services. We have also received consistently positive feedback from our employees regarding the quality of their service. Our partners, namely Evon Lum and John Chia truly are our reliable partners/POCs for our cases. Their team is fast, efficient, and highly professional. Overall, they are easy to work with and keep us regularly informed throughout the process.

  44. Yannick

    Great relocation service with very efficient support by Evon!

  45. Rachel A.

    Evon is very detailed with her work and is wonderful to work with.

  46. Peggy S.

    Evon is proactive, responsive and prompt in our requests!

  47. Michael D R.

    have known and worked with Santa Fe over many years and have always found the team professional, knowledgeable, and committed to good service. They have been helpful, responsive, and a strong partner in the mobility space. I am glad to recommend them based on my working experience.

  48. Tej D.

    Excellent team. Efficient. No damage. Took care of my belongings and my place to perfection

  49. yee H.

    It has been a pleasure working with Evon. She is professional, clear in her instructions, and very responsive throughout the process. Coordination was smooth, and expectations were well communicated, which made it easier for us to deliver our work efficiently. We appreciate the opportunity to work together and look forward to future collaborations.

  50. Ss “.

    A huge thank you to both Evon and Peter for their amazing continuous support! They are always incredibly responsice, even when i come to them with last minute request. I really apprexiate how thet both jump in to help solve urgent issues without hesitation. Their helpfulness and flexibility make them a pleasure to work with and i am grateful for their partnershop in getting things done!!

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Santa Fe Relocation SingaporeHonestfix score 92 · Bukit Merah
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