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Honestfix
score

TLX System Pte Ltd

5.0 (42 Google reviews)

AI summary

Reviews name Arjun as the installer and Mike for advice and after-sales help, mostly on home CCTV, doorbell cameras and app setup. Of 38 written reviews, 9 say the problem was fixed, 6 say the business came quickly, 2 say they knew the price before work started and 2 say they used it again. Customers keep praising punctual installers, neat trunking and time spent teaching the app. All 7 reviews from the last twelve months are five stars, the newest from September 2026.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 38 written reviews of 42 on Google

Summary of reviews

Fixed the problem9 of 38 reviews · 24%
Came quickly6 of 38 reviews · 16%
Price known upfront2 of 38 reviews · 5%
Would use again2 of 38 reviews · 5%

Jobs customers mention

Installation 26Repair and servicing 3

Based on the Honestfix algorithm — see how it works.

Customer reviews

38 written reviews to read

42 ratings on Google
38 reviews
  1. Emilie Q.

    I had my home CCTV installed by Arjun today. First thing that surprised me was that he was super punctual (as most tradesmen run over time). He was knowledgeable and extremely patient in helping to remove my old system, install and configure the new one. In addition, he also helped me hard wire install and configure my door bell, and it is working beautifully! Thank you for a job done well!

  2. Analek A.

    Arjun from TLX Systems was punctual. He introduced himself representing TLX and confirmed the appointment to install the Tapo remote monitoring doorbell device. He explained clearly the possible location options, then provided the best solution and giving the reasons. After i agreed, he proceeded with his work and also helped in registering the new Tapo device to my Tapo app. Once the installation work is done, Arjun provided a demonstration to ensure that i feel comfortable with operating this new Tapo device. Truly satisfied with the overall customer service. Two thumbs up.

    Response from the business

    Thank you for your kind review and support! We appreciate Your trust And look forward serving you again

  3. Clear/transparent pricing upfront and very systematic. The communication was excellent. Electrician Arjun was very professional and skillful in his trade. The electrical job was done very fast and efficiently. Highly recommended.

    Response from the business

    Thank you for your kind review and feedback. We truly appreciate your support and are glad to hear that you had great experience with our installer. We look forward to serving you again in the future.

  4. Matthew

    I am a very satisfied customer. 😃 Mike and Arjun are so professional and knowledgeable in their work, offering me good advice on the placement and usage of my CCTVs. Mike especially went out of his way to help me troubleshoot my home network connectivity issues and also advised me on how to optimize my home wireless network to support the optimal operation of my CCTVs.

  5. G_ G.

    We recently installed CCTV at home and had a very good experience with this team. The installer was patient, knowledgeable, and took the time to ensure everything was properly set up. He also guided us on how to use the app and answered all our questions. The installation was neat and the system works. Overall satisfied with the service and would recommend them.

    Response from the business

    Thank you for sharing your positive experience! We're glad to hear the installation went smoothly and our team provided helpful guidance. Your recommendation means a lot to us!

  6. Riwei L.

    Fast and prompt response from the technician. Knowledgeable with their products, able to find out what’s the issue with my previous product that I bought.

    Response from the business

    Thank you for your kind review. We are glad that we were able to resolve the issue for you. Please feel free to reach out to us anytime if you need further assistance. We are always happy to help.

  7. Vernon L.

    Installed my door camera with TLX, installer Ajun was polite and very professional in explaining/setting up the product. He answered all my queries and understood my requirements before starting the installation. Installation was a breeze with good housekeeping carried out. Good service and admin prompt in reply as well.

    Response from the business

    Thank you for sharing your experience! We're delighted to hear Ajun provided professional and efficient service while meeting your requirements. Your kind words motivate us to continue delivering excellent service.

  8. Gayle L.

    Awesome awesome service from Mike from TLX - he was super patient, clear and detailed with his instructions and everything was a breeze. The setup fuss-free and everything was as advertised - no hidden fees and Mike was super upfront with rates. The product itself was easy to use and Mike went over and beyond in explaining different circumstances (eg change / upgrade of router) and how to navigate accordingly. He is definitely super knowledgeable and dedicated and i highly recommend Mike and team for all your cctv needs!

  9. Muzz M.

    I recently engaged TLX System for my doorbell camera, and I’m very satisfied with the experience. The information provided was clear and detailed, and the technicians took the time to explain and guide us through everything. The doorbell comes with many great features, and I’m happy with its performance. The price is affordable, and the installation work was top-notch. Highly recommended for anyone considering the Tapo brand.

  10. Al A.

    They had an available slot today and I confirmed it. Installation was so quick and they made sure area was swept before they left. Installer took the trouble to help me remove the old doorbell and place a plastic plate over to cover up the unsightly hole after. Device setup and explanation/tips were all done swiftly. Really no regrets and highly recommended! Thank you very very much for today, was Awesome!

  11. suan soon C.

    Very happy with the friendly and professional services. Well done and keep up the excellent effort.

  12. manomani shunmuga S.

    I would like to express my sincere appreciation for the outstanding service provided by Mr. Mike and Mr. Arjun. Mr. Mike was extremely helpful in addressing my enquiry regarding the CCTV system. He not only assisted in downloading the necessary software in my handphone but also patiently explained the features ensuring I had a clear understanding. Additionally, Mr. Arjun displayed great professionalism and meticulousness in advising on the best locations for the CCTV installation to achieve optimal coverage. His expertise was truly commendable. Thank you both for your excellent service and dedication. I truly appreciate your efforts!

    Response from the business

    Thank you for your recognition and appreciation on our service. We looking forward to your support again!

  13. Chloe ..

    Overall very satisfied with the service. I purchased the d235 doorbell and engaged them for the wired installation service. Installation was fast and the guy who did the job was very friendly and went through all the entire setup process with me. Just to note that you need to get your own sd card which I did not have.

  14. man S.

    Excellent service provided. Would highly recommend TLX for all your CCTV needs.

    Response from the business

    Thank you for your thoughtful review! We are glad to hear that you are happy with our services!

  15. Lee M.

    Meticuluous and detailed in explanation during installation. Thank you for setting up my cctv and making sure I am familiar with the set up.

    Response from the business

    Thank you so much for your kindly words! We are happy to hear that you had a great experience with our product and service. We look forward to serve you again!

  16. ENG KEONG T.

    Just bought Tapo CCTV for my home. My CCTV would not remote connect this morning and on contacting TLX System PL - Mike very patiently went through various Sync for me to get it up and testing from all angles. His patience is legendary, especially when dealing with IT blur sotong like me! Thank you so much Mike. Mrs Tan

    Response from the business

    Thank you so much for your kind words and review. We are glad to hear that you had a great experience with our service. Looking forward serving you again.

  17. Andrew C.

    Very good service and gave advice on how to configure settings. Thank you

    Response from the business

    Thank you Mr Chua for your kind review. Looking to serve you again for camera or networking related products

  18. Angeline

    Mickey has been very responsive in chats pre and post installation. Mickey also provided very good support with his good technical knowledge and shared some guides. Highly recommended. 👍👍👍

    Response from the business

    Thank you so much for your kind words and taking time to share your experience. We look forward to serving you again in future.

  19. Kendrick C.

    From enquiry to installation, everything was perfect. Mike explained to me and recommended the suitable IP camera for us. The trunking was installed neatly by his team. After installing, he also shared with me how to use the functions of the new camera. Highly recommend Mike and his team! Thank you so much TLX System!

    Response from the business

    Hi Kendrick. Thank you for your time leaving us good review and we look forward serving you again!

  20. ivan W.

    Efficient and super knowledgeable

    Response from the business

    Hi Mr Wong, thank you for your kind words and we look forward to serving you again

  21. Linlin. T.

    Excellent service , fast & efficient

    Response from the business

    Hi Ms Tan. Thank you! We look forward to serving you again

  22. bhajan S.

    Very professional,neat work,explained everything very clearly…Thank you Mike and your assistant.Job well done 💪!

    Response from the business

    Thank you so much for your kind words! We're delighted to hear you were happy with our service. It was a pleasure working with you, and we’re always here if you need us again!

  23. VGJY

    Pleasant and delightful experience dealing with the Mike and team in installing our Tapo cameras. Highly recommended!

  24. Jess Z.

    Quick response , excellent service. Reasonable price as well.

  25. Vasan S.

    I am pleased with the service provided. Thank you very much.

    Response from the business

    Thank you greatly for your kind words and acknowledgment of our work and services.

  26. Cassandra A.

    Really excellent service, would highly recommend! I reached out to Mike via Whatsapp and he followed up with a call, explaining the products and services they could provide us in accordance with our needs. Best part is - they managed to push in a last-minute slot in between their appointments (as ours was an urgent situation), and they managed to get the job done within the same day - 3 hours after the phonecall! Thanks so much team!

    Response from the business

    Thank you very much for your kind review and for recognizing our service. We look forward to serving you again in the future.

  27. Hawariah S.

    Love thier workmanship. VERY professional CLEAN set up. Recommended to engage them to instal any of thier products

    Response from the business

    Hello Ms Hawariah Samat , we appreciate your positive feedback on our services. We look forward to your ongoing support for CCTV products and installations in the future.

  28. Zhongde L.

    They provide on-site service to resolve any issue you are experiencing. Thank you very much!

    Response from the business

    Dear Mr. Lim, we sincerely appreciate your order and your gracious review, acknowledging our service once again. Thank you.

  29. Lee P.

    1. This TP link ip cam C210 is a good quality cam with clear images & videos, and functions well. 2. Easy & simple installation with all the helpful staff, especially to Mr Mick.T , he will answer and guided me when I'm in doubts. Thanks & Rgds

    Response from the business

    Dear Mr. Lee, we sincerely appreciate your gracious product review and your kind words about our services. Thank you.

  30. Munir M.

    Nice and friendly installer . Explain everything clearly . Purchased EZVIZ C6N x4 cameras with installation

    Response from the business

    Hello Munir Mustapa, We deeply appreciate your generous feedback and recognition of our product and services. Thank you for choosing us for your home CCTV installation, and we trust that you are thoroughly content with the outcome. Please feel free to reach out to us again should you need any further assistance. Best regards, TLX SYSTEM

  31. Gary L.

    Fixed up and demo/ installing was smooth speedy

    Response from the business

    Dear Mr. Gary, We sincerely appreciate your generous feedback on our product and services. Thank you,

  32. Nurizzati Z.

    Smooth transaction. Installer was friendly. After installation, unsure of using the APP, contacted the same number provided & was assisted promptly. Excellent service. It's definitely recommended.

    Response from the business

    Dear Nurizzati Zaid, We extend our gratitude for choosing us to handle your CCTV installation. Should you require further assistance, please don't hesitate to reach out. Warm regards, TLX SYSTEM

  33. Caslin

    I'd like to leave a positive Google review for TLX SYSTEM regarding their CCTV installation services. We are thoroughly impressed with their service and expert installation experience. Professional and efficient in their works. Fuss free experience! We're definitely looking forward to utilizing their services again in the future.

    Response from the business

    Dear Ms. Caslin, we deeply value your considerate and kind review. Your support means a lot to us, and we're truly grateful to hear about your positive experience. We look forward to the opportunity to serve you again!

  34. darren T.

    Helpful and good service

    Response from the business

    Dear Darren, we sincerely appreciate your visit to our store and your patronage. Thank you for choosing us for your cctv needs!

  35. SakuraXue L.

    Excellent service, Mr Mick was helpful at all times. They did a great job to install camera for me. Should you need to install a CCTV, look for them. They will gladly to help and assist your needs. Thank you!

    Response from the business

    Hi SakuraXue, Thank you so much for taking the time to leave us such a wonderful Google review. We truly appreciate your kind words and the support you have shown for our business. Should you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to us. We are always here to help. Once again, thank you for choosing our services and for sharing your positive experience on Google. We look forward to serving you in the future and continuing to provide you with exceptional service.

  36. Tact1ce “.

    Great prices and employees. Highly recommend

    Response from the business

    Thank you for your kind review and purchase.

  37. jason C.

    Great services and the technical specialist team is very knowledgeable and professional. They managed to solve issues and re-route the wiring and reconfigure the CCTV setup that was done many years back by another installer. Will look for them again when I need more CCTV or professional advise in regards to CCTV. Not to forget their prices is extremely competitive and reasonable.

    Response from the business

    Dear Mr. Jason Chan, we extend our gratitude for your visit to our store for your CCTV needs. We look forward to your continued support in the future.

  38. Yuan Hee P.

    We bought the Ezviz wire-free peephole doorbell from TLX System. We decided to buy from this shop as we were comfortable with Mickey who was very patient in explaining and demonstrating the product features and installation instructions of the wirefree peephole camera.

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← All cctv and alarms
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TLX System Pte LtdHonestfix score 77
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