Decide which service you need
Occasional cleaning, a recurring weekly clean and employing a live-in domestic worker are different arrangements. Start with the tasks, frequency and responsibilities you actually need.
A cleaning company may supply and manage its own staff. An employment agency helps place a worker with an employer. Do not assume every business advertising cleaning is an employment agency.
Check that the arrangement is permitted
MOM's Household Services Scheme allows participating companies to supply part-time household services using eligible migrant workers. For occasional help, check the company's arrangement and the worker's eligibility. See MOM's HSS explanation.
Employing a migrant domestic worker is a separate work-permit process. MOM allows eligible employers to apply directly; an employment agency is not compulsory. If you use an agency, check its MOM licence — an employment agency placing domestic workers must hold a licence from MOM and can only legally begin operating once that licence is issued. See MOM's direct-application guidance.
Compare the cleaning service
- Is the rate hourly, per visit or a package?
- How many hours and cleaners are included?
- Who supplies equipment and products?
- What happens if the assigned cleaner cannot attend?
- Which tasks are excluded, such as external windows or heavy lifting?
- How are complaints and damage handled?
Start with clear terms
Confirm the total price, minimum booking, cancellation fee and replacement arrangements. Ask who is responsible for the work and who receives payment. A trial visit can help establish whether the scope and time allowance fit your home before committing to a long package.
Compare cleaning providers, then ask about the specific service and staffing arrangement.
