score
First Locks
AI summary
Reviews praise quick WhatsApp replies, quotes given before the work, and technicians who explain the problem first. Of 39 written reviews, 25 say the problem was fixed, 25 say the business came quickly and 3 say they knew the price before work started. Customers mention lock changes, door lock repairs and a tap change, with a warranty on one job. It publishes a WhatsApp number, its website says it gives a quote before starting work and takes urgent jobs, and it shows 9 published prices for specific jobs. Send your lock problem on WhatsApp and ask for a quote.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 39 written reviews of 430 on Google
Summary of reviews
Jobs customers mention
Based on the Honestfix algorithm — see how it works.
39 written reviews to read
- 5.0
Helpful, polite and job done smoothly.
- 5.0
We really appreciated the helpful, timely communication by First Locks. They were very efficient over WhatsApp, and their quote was fair and accurate. Thank you!
- 4.0
Speedy Whatsapp response for a request for emergency locksmith service, and provided upfront quotation. Technician who arrived was also helpful and explained his assessment of the problem before fixing it. (Updated) Received the receipt via email 1 week later! 😊
- 5.0
Speedy whatsApp response! Booking was a breeze. Did 2 rooms locks and tap change. Payment via paynow after tech work completion. Comes with 6mths warranty 👍🏻
- 5.0
Very detailed explanations, highly knowledgeable ,good service Strongly recommended
- 5.0
Fast and good service!
- 5.0
The staff who came to change the lock was very quick and so very kind. It was very good service. Response from the staff was also very fast. Price was reasonable too. Thank you.
- 5.0
Extremely helpful and friendly
- 5.0
I called and within a couple hours they stopped by and unlocked my door. Great service.
- 5.0
swift response. friendly and good skills. reasonable rates
- 5.0
he answered immediately and after i sent him a photo of my digital lock, he immediately called me back and told me what to do straightforwardly without any payment. thank you!!!!
- 5.0
Fast and responsive
- 5.0
Communicative and efficient in resolving related issues.
- 5.0
Very fast to respond to our Enquiry. Trusted and reliable. Thank you.,
- 5.0
A very pleasant experience. No fuss. Technician came and do the job fast n effecient. Zul
- 5.0
Very expert with their work. Easy to chat with. Reliable.
- 5.0
the response is very fast! I locked in my room and fixed by them. thanks!
- 5.0
very fast and professional. Give us a big help.
- 5.0
Reliable and fast service
- 4.0
Very good job done.
- 5.0
Job done professionally and fast and charged reasonably, well done 👍
- 5.0
Gave me assistance to troubleshoot Very helpful and prompt
- 5.0
They are very professional with very skilled.After discussion it's taken 30min waiting for the technician to come to my place and it takes only 10min the job done.Strongly recommend to those who need service from First Locks.
- 5.0
Fast response and efficient service — everything was sorted within 2 hours. The price was reasonable too.
- 5.0
Good service, very skillful technician and good price. Had some locks replaced.
- 5.0
Quick response to request. Unlocked door & installed new locks promptly.
- 5.0
Grateful & Thank You For Your Quick Response At Such Short Notice And Excellent Follow Up. Your Workman Was Polite And Efficient And Your Pricing Was Fair. Have A Great Weekend! 🙏🏻
- 5.0
Called for emergency, quick service, come within 45mins
- 5.0
Very professional and helpful. Technician came within 20 minutes and solved our problem quickly. High recommended
- 5.0
Fair price and efficient service
- 5.0
Engaged First Locks for replacement of letterbox lock. There were fast in response, provided upfront quotation with no hidden charges, and most importantly their service is hassle-free.
- 5.0
Very friendly and helpful service. They offer to fix the problem via online consultation over the phone or via drive out - very fast within an hour. I’m happy I chose this company.
- 5.0
We engaged First Locks for replacement of main door lock. Their response time was fast and did a great job in addressing every detailed question we had over whatsapp. The technician arrived during the scheduled time and did a quality job. Great service overall!
- 4.0
Quick to respond to my requirements. My lock issue solved thru replacement. And prompt on replies!
- 4.0
They arrived in just 30 minutes, were very professional, and got the door open without any damage.
- 5.0
Good service. Honest and price is reasonable
- 5.0
Had a great experience with First Locks. My mum’s lock needed urgent replacement — they responded quickly, charged fairly, and arrived right on time. The technician did a clean job, and when a slight alignment issue came up afterward, they came back late in the evening to fix it — no extra charge. They even adjusted the door’s closing speed to protect the new lock. Impressive service and top-notch professionalism — highly recommended.
- 5.0
Fast to respond and good installation service with a friendly technician. Highly recommended!
- 5.0
Fast response, efficient and affordable price
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