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94
Honestfix
score

Huntaway Security Pte. Ltd.

4.8 (123 Google reviews)Based in Jurong East

AI summary

Reviews describe CCTV, intercom, access control and digital lock work for homes, offices and warehouses, with Hon Yew named for patient phone support. Of 39 written reviews, 8 say they used it again, 8 say it came quickly and 6 say the problem was fixed. The rating is 4.8 from 123 Google reviews, with 14 published prices for specific jobs.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 39 written reviews of 123 on Google

Summary of reviews

Fixed the problem6 of 39 reviews · 15%
Came quickly8 of 39 reviews · 21%
Would use again8 of 39 reviews · 21%
Problem came back1 of 39 reviews · 3%

Jobs customers mention

Installation 15Repair and servicing 4

Based on the Honestfix algorithm — see how it works.

Customer reviews

39 written reviews to read

123 ratings on Google
39 reviews
  1. Yang K.

    Work wise is okay except prices are at higher range

  2. We installed ZKTeco TF1700 Standalone Outdoor fingerprint & Pin reader Controller *** Is a security,convenience durable machine 👍👍👍***

  3. DARREN C.

    Quick Response, Service Oriented vendor. Engineers has well equipped knowledge and skills to get the job done.

  4. Ambigapathi M.

    Hyundai Engineering Singapore Pte Ltd

  5. Tammie T.

    Great service prompt response, very helpful

    Response from the business

    We really appreciate your 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  6. Vinoth B.

    We are very satisfied with the CCTV installation, testing and commissioning service. The team was professional, punctual, and explained everything clearly. The installation was neat, and the system is working well. Their after-sales support is also responsive and helpful. I would highly recommend this CCTV company to anyone looking for reliable security camera & recorder installation.

    Response from the business

    Thank you for your kind review. It was a pleasure working with you. Don’t hesitate to contact us if you need anything in the future.

  7. Vincent T.

    Staff are experience and very nice. They will provide immediate help over emergency issue.

    Response from the business

    We really appreciate your 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  8. Omega P.

    The staff are friendly. Hon Yew will always support when we encounter any issue.

    Response from the business

    We really appreciate your 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  9. Farwizah R.

    I have worked with them since 2 years ago and they have been great. Fast response, good communication and reliable. They have set up 2 locations and upgraded 3 of our other locations. Would definitely trust them to get the CCTV systems sorted.

    Response from the business

    We really appreciate your kind review! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  10. sk L.

    Good customer service and user friendly system

    Response from the business

    Thank you for your review. We’re glad everything was completed smoothly. Our team always aims to deliver a reliable and hassle-free installation experience. Appreciate your support.

  11. What E.

    Have been using their services for more than 10 years. Recently just changed the intercom & service is still good. Highly recommended!

    Response from the business

    Thank you for your kind words. It was a pleasure working with you. Don’t hesitate to contact us if you need anything in the future.

  12. Agna K.

    Contacted Mr Raymond from Huntaway and requested for a technician to come down to our office to reconfigure the CCTV recorder as the time stamp went haywire. We urgently need to resolve the time stamp issue as we noticed someone dumping stuff outside our office premise. But sadly I was informed they are busy with ongoing projects and will get someone to contact me soon to arrange a date to come down. But it’s been 1 whole week and despite a 2nd reminder 2 days after my first request, NO ONE bothered to even contact me back. It seems this is how Huntaway provides after sale service to existing customer. Utterly disappointed.

    Response from the business

    Thank you for your feedback, and we sincerely apologize for your experience. You are absolutely right to expect a prompt response, especially given the urgency of the situation. The delay and lack of follow-up from our side is not acceptable, and we take full responsibility for this. This has been escalated internally, and our team will be contacting you shortly to arrange immediate support. We appreciate you bringing this to our attention — it highlights a gap we are actively working to fix, particularly in our after-sales response process. We remain committed to supporting our customers properly, and we will make sure this is resolved.

  13. sebastian G.

    1st installation was great but second installation was not so great with the engaging part overall the tech side on the installation was ok but the sales part was super lag... on the first and second installation. maybe business too good unable to cope, had to chase the sales for updates. Google comments i felt is a bit over rated. Price range reasonable

    Response from the business

    Thank you for your feedback. We regret that the outcome did not fully align with your expectations. We acknowledge that clearer communication during the requirement stage is critical, and we apologize for any gaps on our end. We remain committed to ensuring the system performs according to your actual operational needs. Our team is ready to reassess your requirements and implement the necessary refinements. Kindly contact us directly so we can follow up and resolve this promptly.

  14. abby C.

    We purchased ivms-4200 for our staff attendance and had been using it for months now. So far so good. Tech support is very helpful and provided very good assistance when i needed help. Special thanks to Hunyu! 👍🏻👍🏻

    Response from the business

    Thank you for your kind words. It was a pleasure working with you. Don’t hesitate to contact us if you need anything in the future.

  15. Lionel L.

    Engaged Huntaway for CCTV in my home. Decent price and setup was fast and professional. CCTV has been working smoothly for the last few months since setup.

    Response from the business

    Thank you for your review. We’re glad everything was completed smoothly. Our team always aims to deliver a reliable and hassle-free installation experience. Appreciate your support.

  16. Soo K.

    Huntaway is professional and Hon Yee is an experienced worker. He helped us to solve problems over the phone and he is very efficient and knowledgable on the product. We are satisifed with his service and the way the company handled our enquiries.

    Response from the business

    Thank you for your support. Glad we could assist. Feel free to reach out anytime.

  17. Jack C.

    Great service from Hon Yew!

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  18. Annie C.

    Good after sales service

    Response from the business

    We really appreciate your kind review! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  19. Paul G.

    Hon Yew very helpful in helping me trouble shoot minor issues over phone

    Response from the business

    We really appreciate your kind review! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  20. Yip B.

    Prompt and quick in rectification of my cctv issues .Good service and reliable team of staff available when needed .

    Response from the business

    We really appreciate your kind review! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  21. Julia

    The marketing staff and technical team are very helpful and approachable. They always do their best to solve my technical issues and enquiries. They are skilled, professional, and most importantly, they are courteous, dedicated, and always go the extra mile to provide assistance.

    Response from the business

    We really appreciate your kind review! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  22. Stephen K.

    Efficient and good workflows also can explain setup and operations steps clearly

    Response from the business

    We really appreciate your kind review! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  23. ang Z.

    Huntaway & HonYew is the best🫰💙👍

    Response from the business

    We really appreciate your kind review! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  24. nallanayagam M.

    I engaged Huntaway Security for the installation of CCTV cameras. Their team was fast, efficient, and meticulous in their work, completing the job neatly and flawlessly. I’m very satisfied with their professionalism and will certainly engage them again for their excellent service.

    Response from the business

    We really appreciate your kind review! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  25. Shao Wei T.

    Prompt response and excellent service. They managed to install and resolve my office digital lock issue efficiently.

    Response from the business

    We really appreciate your kind review! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  26. Koo Chee Y.

    I was struggling to set up desktop viewing on my computer. I'm not very tech-savvy, so I was dreading the support call. I was so pleasantly surprised! The support agent, Hon Yew, was incredibly patient. He didn't rush me and explained every step clearly. He used simple analogies that made it easy to understand. The response time was lightning-fast, and he stayed on the line until he was 100% sure everything was working on my end. My system is now fully operational. This is exactly what you hope for in technical support – knowledgeable, fast, and human. Don't hesitate to contact them!

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  27. Zhibin N.

    I recently installed a CCTV and intercom system and I’m very satisfied with the experience from Huntaway. I really appreciated the advice and recommendations given by Yen Chen — suggested the system most suitable for my needs without trying to oversell unnecessary features. The installation was smooth, and the installation team provided clear guidance on setup and usage. The video quality is excellent both day and night, and the system has been very reliable. I also appreciate the easy access through the app and browser, which makes it convenient to monitor remotely. Overall, Huntaway has delivered a professional and dependable CCTV solution, and I would highly recommend them to anyone looking for a security system.

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  28. Best experience with Mr Hon yew. Provided a lot of reassurance with privacy and security in home cctv installation. Took time to explain about what he is doing along the way. Able to show and allow us to use our own personal devices to complete the installation. Exactly what we need for privacy and security purpose. 👍 🌟 ⭐️ 👍

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  29. ko K.

    The Team is very professional and able to recommend the type of CCTVs and ELV solutions.

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  30. senthil G.

    They delivered on time and gave very good advice on what to change and and what to keep from my previous system.

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  31. Yen Chen A.

    Onsite services for warranty replacements and minor upgrades have been carried out well so far. Both Sales and Tech teams are helpful. Something that the company should consider is a centralised support system for clients to reach out to a single touch-point to report an issue or request for tech support service since clients would not know your work schedules and the general number goes to a non-technical person who then has to get someone to call back (at their convenience) while a client's security system would have already been breached if there is a hardware failure.

    Response from the business

    We really appreciate your kind review! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  32. Clara L.

    Great experience with the Huntaway team installing a home cctv system. Things went very smoothly, and there was clear understanding of my needs. Would highly recommend them!

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  33. Zhengjie H.

    Appreciate the work done at Poh Ming Tse Temple. Professional and efficient.

  34. Mui Hong L.

    Very good service.

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  35. eric

    Mr. Phil and Team have done a great job for installation of CCTVs! The Team is very professional and able to recommend the type of CCTVs and different solutions for our warehouse requirements. We are impressed that CCTVs are clear and NVR is easy to operate. The installation process was fast and smooth. Although there was a delay on the final installation, the Team has managed to complete the project before CNY. Huntaway Security is highly recommended and can be trusted!

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  36. Ramash M.

    Very efficient service !

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  37. Mike Y.

    Good support and get the work done timely.

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  38. Jimmy L.

    The staff, very friendly and can also help to suggest and recommend the proper location of the installation. Guide on how to use was also explained accordingly. Thank you for your teams effort to setup the equipment within the time frame given.

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

  39. Clarice F.

    Very good experience.

    Response from the business

    We really appreciate your kind words and 5 star rating! It means a lot to us that you had such a positive experience. Thank you for choosing us!

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← All cctv and alarms
94
Huntaway Security Pte. Ltd.Honestfix score 94 · Jurong East
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