← All appliance repair
98
Honestfix
score

SIN HOE Engineering

4.0 (67 Google reviews)

AI summary

Reviews name technician Alex on many fridge repairs, including no-cooling faults, and praise his clear explanations and tidy work. Of 36 written reviews, 18 say the business came quickly, 17 say the problem was fixed and 4 say they knew the price before work started. Customers mention same-day visits, including a weekend and an evening call, as well as phone advice for dismantling a fridge before a move. It is rated 4.0 out of 5 from 67 Google reviews. Describe the fault and your fridge brand when you call, and ask for the price before the visit.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 36 written reviews of 67 on Google

Summary of reviews

Fixed the problem17 of 36 reviews · 47%
Came quickly18 of 36 reviews · 50%
Price known upfront4 of 36 reviews · 11%
Would use again2 of 36 reviews · 6%
Mention a fee for the visit2 of 36 reviews · 6%
Paid more than quoted1 of 36 reviews · 3%
Problem came back2 of 36 reviews · 6%

Jobs customers mention

Fridge 15

Based on the Honestfix algorithm — see how it works.

Customer reviews

36 written reviews to read

67 ratings on Google
36 reviews
  1. Britto M.

    Got a issue with gas pipeline bursted and had to be replaced. They fixed issue and gave safety instruction

  2. Shikha G.

    Very fast and efficient service. .highly recommend.

  3. Hafiq Z.

    I had a great experience with this company. The technician did an excellent job fixing my fridge and was professional, knowledgeable, and efficient throughout the process. The pricing was fair, affordable, and definitely worth it for the quality of service provided. I highly recommend this company to anyone who needs fridge repairs.

  4. Yumi O.

    Fast response and quick fix! Great service by Alex. He gave helpful advice about how to maintain our fridge as well

  5. Irene C.

    Excellent service! I called for help with dismantling my Samsung refrigerator for moving. Although it was only a phone consultation, he was very patient, knowledgeable, and guided me step by step until I understood how to do it. Really appreciate the professional advice. Highly recommended! ⭐⭐⭐⭐⭐

  6. WL G.

    Alex was very professional and knowledgeable on the fridge. One look and he was able to diagnose the issue and had the problematic part replaced in no time. I am very glad that Alex was available late into the night. I would definitely recommend him to others!

  7. Mani M.

    Tech Alex repaired on my refrigerator which had issue on no cooling. Alex repair service is excellent and most important customer friendly. Alex came for fhe repair on the same day case reported even though it was a weekend. Can't imagine fridge without cooling & all your food get spoiled wasted. The repair charge was also reasonable. I am delighted on Tech Alex repair service and will sure to recommend him. Thanks Alex 👍

  8. Norima H.

    My fridge spoilt and was attended by Mr Alex who came to repair it even though it was around 8pm at night.He is a very friendly guy who did his work without any mess. Such an experience work being done and it took only half an hour to repair it. Thank you Mr Alex 👍👍😊 will definitely recommend to others about you...

  9. Yeo P.

    My fridge died out of the sudden and found them online. Eric responded to my WhatsApp promptly and came by to repair my fridge within 45mins. He is professional, diagnosed the issue of my fridge, gave a quote and repaired it immediately upon acceptance. Fridge repaired and working well now. Highly recommended.

  10. Lina H.

    Alex was very responsible. He explain every detail to me n are very patience. The price is also reasonable compare to the market rate . Would like to recommend him to my friends in future 🙂

  11. Yousuf A.

    Came in within 3hrs to rectify my fridge short circuit. Checked motherboard and compressor. Tested and rectified the faulty compressor. Very clean job and does not make the place dirty while working... explained clearly and tested for any problems before leaving. Highly recommend.

  12. Wiona K.

    Highly professional and knowledgeable! They operate with the highest level of ethics and integrity. I strongly recommend their services

  13. Robert

    Alex was very professional when repairing my fridge. He attitude was very good. There was an issue with the fridge after he left, he responded immediately and came back very late at night to resolve the issue.

  14. Siewling T.

    Came 1st time and change.some.parts. few weeks later same issue happen. The guy came down and solve the issue. Did not charge for the 2nd trip. Thank you. Hopefully everything will be in good condition.

  15. Serene H.

    Very good reliable and quick service. Highly recommended.

  16. Linda L.

    Able to response fast. Will surely recommend to others

  17. jais muhamad J.

    Alex from Sin Hoe Engineering.Knowlegeable,dedicated,able to response fast at a last very minute even though it's already past midnite.Bring a positive,condident attitude to customer.Thank you Alex.Will surely recomend to others

  18. mohamad zainal O.

    Service very good.

  19. cb C.

    Alex provides very good verbal service and also very patient in explaining the anticipated faults n estimated cost as well Fully recommended to use his service

  20. Chiew Yen L.

    I was having issue with my fridge door and has contacted Sin Hoe Engineering. Alex responded very fast to my request and was able to advise what is the issue by just taking a look at the photo I sent over. Really lucky to have contacted Sin Hoe before incurring high cost in getting a vendor on site to do the repair. Thumbs up to Alex for the great advice and service!

  21. Helen T.

    This morning my refrigerator door wouldn't close. I called Sin Hoe, and their response was quick and professional. My refrigerator was fixed the same day, and I'm very satisfied with their service. Their repair service is definitely worth trying! 👍👍

  22. Rajan M.

    Fast, efficient and reliable. Highly recommend their service.

  23. KEW

    Very good and reliable services, highly recommended!!

  24. George L.

    Alex give great advice and excellent service! Greta job, keep it up!

  25. Tey Z.

    Provides good service. Also provides good advice to my enquiry.

  26. Balvinder K.

    My refrigerator's cooling system broke down back on Sat in Aug 2023. Alex came down within the 2h window and did a superb job in telling us exactly what was wrong and how much it would cost to fix it (within $200), so there were no surprises. He changed the sensor which rectified the circulation of cold air within the fridge. The repair was done quickly and he even adjusted the rollers at the base of the fridge so that the door could close tightly. 3 months on, the fridge is still working perfectly!

  27. Marcus L.

    Person that came to fix was very rude. Asked what time he will reach, he just shouted "wait for my call" and instantly cut the line. Upon reaching, demanded for food and did not even pay. Charge 50 for checking, and left without saying what is wrong. DON"T USE THIS SERVICE

  28. Experienced repair vendor who can repair my 20+ yrs ols fridge well. Nice and friendly technician.

  29. George C.

    Scammer and cheater. Promised Freezer will work 6-7 hrs after replacing fan. I should have google for reviews first instead of engaging his service just because it came out in google search! This company has a nice professional website to give people the impression they are professional but instead it is just a 1 Man show to con people of their money. Avoid this company at all cost! We tried call him many times! He either don't pick up or say will come later which never happen! Purposely use delay tactic on us! It is this kind of company that tarnished the reputation of other fridge repair company. I have learned my lesson the hard way and I hope people don't get cheated by this scammer!

  30. Kua L.

    Service was good and effective.

  31. Emily G.

    Good service and responsible

  32. lennon P.

    Service was prompt and knowledgeable Can be trustee

  33. Boo J.

    My freezer was not working on a Sunday. Search the internet and call up this company and arrange for an urgent service. They came within an hour and accessed and helped me slove the problem. Overall experience with this company and it's service team is very good and professiona. Also the charges are reasonable. I would highly recommend their service. Best Rgs, JB

  34. jaylen N.

    Called and request for my home fridge service during 1may PH... Fast response and get my fridge spare part change with reasonable price given. Will recommand friend about their fast and good service. Cheers..

  35. Alan T.

    Freezer not working on PH . Thinking who will come and repair . Call up the number a guy ALEX pick up. Ask is PH he say will have a $60 and checking charge and I agreed. (NO choice ) Within 3 hr he show up and check and found the problem . Luckily he got e spare parts in his van . Overall he charge me only $250 . Thank Alex from saving my day. Highly recommended.

  36. Ben N.

    I call them within 2 hours technician turn up, check the problem told me how much it cost for repair and pricing is reasonable Great and efficient services. They came down to repair even though it was a public holiday

Something wrong on this listing? Corrections

← All appliance repair
98
SIN HOE EngineeringHonestfix score 98
Was this page useful?