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Honestfix
score

Jean Movers

4.9 (69 Google reviews)Based in Jurong East

AI summary

Reviews describe a moving team for homes and offices, praised for handling fragile items carefully and for dismantling and reassembling furniture. Of 42 written reviews, 4 say it came quickly, 3 used it again, 1 says they knew the price before work started and 1 says the problem was fixed. It is rated 4.9 from 69 Google reviews.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 42 written reviews of 69 on Google

Summary of reviews

Fixed the problem1 of 42 reviews · 2%
Came quickly4 of 42 reviews · 10%
Price known upfront1 of 42 reviews · 2%
Would use again3 of 42 reviews · 7%

Jobs customers mention

Disposal 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

42 written reviews to read

69 ratings on Google
42 reviews
  1. Raz F.

    Superb team. 100 💯 recommend. Very fast and professionals. Totally impressed

    Response from the business

    Thank you so much for the fantastic review, Raz. We’re thrilled our team’s speed and professionalism impressed you and truly appreciate the 100% recommendation. We look forward to serving you again.

  2. Jazz O.

    Super helpful movers. Loading bay was jam packed and they walked from the public carpark to collect our cargo.

    Response from the business

    Thank you for the kind review, Jazz. We're glad our team could help despite the crowded loading bay and went the extra mile to retrieve your cargo. We appreciate your feedback and look forward to assisting you again in the future.

  3. 邴学领

    I'm really grateful for Jean's help. The move was very professional and quick. My friend is also moving, and I'll definitely recommend her.

    Response from the business

    Thank you so much, Bing Xueling, for your high praise and recognition of Jean. We are delighted to hear about your professional and efficient moving process, and thank you for recommending us to your friends. Please feel free to contact us anytime if you have any future moving or related needs.

  4. Wei W.

    The experience was great, the workmanship was fast, and the staff was very meticulous.

    Response from the business

    Thank you for your positive review. We are delighted to hear that you were satisfied with your experience, the speed of workmanship, and the attentive service. We will continue to maintain high standards and strive to do even better. We look forward to serving you again.

  5. ashish J.

    Amazing service with amazing guys ! Nancy was quite helpful in arranging all the pick up and delivery !

    Response from the business

    Thank you, Ashish, for the wonderful 5-star review. We’re delighted Nancy and the team made your pickup and delivery smooth and appreciate you recognizing their efforts. I will share your kind words with Nancy and the crew. We look forward to serving you again whenever you need us.

  6. yuqing L.

    After search few moving company I was recommended by friends. Good price and especially you are moving as big family. Very good and reasonable price .

    Response from the business

    Thank you for choosing us and for the great review. We’re glad our pricing and experience handling large family moves met your expectations, and we appreciate that your friends recommended us. We look forward to helping you or your friends with any future moves.

  7. Kathryn Y.

    I recently engaged Jean Movers on April 26 for a move involving multiple items to three different locations, and I couldn't be more satisfied with the service. From the start, Alvin (Operations Admin) was incredibly patient and professional. Despite my frequent changes to the item list prior to moving day, he accommodated every request without complaint and also adjusted the charges for me accordingly, making the coordination process completely stress-free. On the day of the move, two team of 5 staff arrived promptly and worked with impressive efficiency. Their teamwork was seamless, and they handled my belongings with great care. A highlight was their willingness to go above and beyond—we asked them to wrap a few delicate 4-tiered tray with all the items still on it, and they did so carefully and securely, saving us a lot of time. I highly recommend this company for their professionalism, flexibility, and excellent ground crew. Thank you, Alvin and the team, for making a complex move so smooth!

    Response from the business

    Thank you, Kathryn, for your glowing review and for trusting Jean Movers with such a complex move. We're delighted Alvin and our crews provided patient, flexible coordination and careful, efficient handling — including wrapping the delicate 4-tier tray. Your recommendation means a lot to our team, and we'll be sure to pass on your kind words to Alvin and the staff. We look forward to assisting you again whenever you need moving services.

  8. Richard

    The arrangements were quick, and the movers were very responsible and friendly, unlike many moving companies that give you a hard time... Highly recommended!

    Response from the business

    Thank you for your positive review and recommendation! We are delighted to hear that you were satisfied with our prompt arrangements and responsible, friendly moving staff. We will pass on your encouragement to the team. Please feel free to contact us anytime for any future moving or related needs.

  9. Ricci Junior Ming Teck S.

    Andrew is a very nice and amicable gentleman that has a likeable demanour, and will be a solid choice for your mover!

    Response from the business

    Thank you, Ricci, for the kind review and for highlighting Andrew’s friendly, professional demeanor. We’re glad he made your move a positive experience and will pass your compliments along to him. We appreciate your recommendation and look forward to serving you again.

  10. Song E H.

    I chose Jean Mover based on a friend’s recommendation, but unfortunately, my experience was disappointing. June, who initially handled my booking, told me over the phone that the move would start at 9 AM and finish by 12 PM. I planned my day accordingly. However, the confirmation she later sent stated that 9 AM to 12 PM was just the arrival window. The movers didn’t arrive until 11:57 AM. By then, I had already started moving kitchen and bathroom items myself. Luckily, I was moving to another floor within the same building, so it was manageable — but I wasn’t given any heads-up, and June didn’t answer my calls. I ended up wasting three hours waiting. If I had simply been informed that they were running late, I could’ve used my time more efficiently. At some point, my contact person was changed from June to Alvin without explanation — I assume they noticed I was unhappy, but no one addressed it directly. I had also ordered 20 boxes, but when I asked the movers, they told me they hadn’t counted them. The overall service felt careless and lacked attention to detail. Even though the movers were three hours late, I still paid the full amount. After the move, I noticed that some curtain hooks were missing — likely during the TV dismount. I messaged Jean just to let her know, but she read the message and didn’t respond. I honestly don’t know what kind of service this is supposed to be. If punctuality and communication aren’t important to you, this company might be fine. But if you value professionalism and clear communication, I would recommend looking elsewhere.

    Response from the business

    I'm very sorry your move fell short of expectations. The late arrival, lack of notice, unexplained change of contact, uncounted boxes, and the missing curtain hooks are unacceptable; we will investigate what happened and address these issues with the team. We want to make this right by sending replacement hooks and offering a partial refund or credit for the delay, and we will contact you within 48 hours to arrange the remedy. Thank you for bringing this to our attention, and again I apologize for the inconvenience.

  11. Eugene T.

    I was tasked to manage the moving of some office assets at the last minute and had called Jean Movers. I am so glad to have engaged Jean Movers for this exercise as everything went well. They are responsive and the team was punctual and professional with a reasonable fee. I also came to know that besides moving services, they also provide many others services as well. Thank you Jean Movers. We will call for your services again 👍

    Response from the business

    Thank you, Eugene, for the kind review and for choosing Jean Movers for your last minute office move. We're pleased our team was responsive, punctual, and professional and that our fees met your expectations. We offer a full range of moving and related services and are glad you discovered that. We look forward to assisting you again whenever you need us.

  12. Elise C.

    Really a top notch team! Quoted me a fair price and showed up on time, not just that- the movers themselves are so friendly and really funny as well 😭 Such a nice interaction & would highly recommend their disposal service to others!!

    Response from the business

    Thank you so much for the wonderful review, Elise. We’re thrilled our team arrived on time, provided a fair quote, and made the experience pleasant and enjoyable — we’ll be sure to pass your compliments along to the movers. We appreciate your recommendation and look forward to helping you again with disposal or any other moving needs.

  13. tan jing Y.

    Excellent service. Very professional crew, handled all my items very carefully. They came fully prepared and performed dismantling / reassembly of furniture very well. Would highly recommend if you need someone professional with no surprises during your move.

    Response from the business

    Thank you for the kind review, Tan Jing Ying. We’re glad our team handled your items carefully and performed the dismantling and reassembly to your satisfaction. We appreciate your recommendation and are always ready to help with future moves.

  14. bii03 X.

    Excellent service, trustworthy 👍🏻

    Response from the business

    Thank you so much for your positive review and trust. We are delighted that your service satisfied you. We will continue to maintain our enthusiasm and professionalism to provide you with a trustworthy experience. We look forward to your next visit, and please feel free to contact us if you need anything.

  15. Mei X.

    Great service 👍🏻

    Response from the business

    Thank you so much for your positive review and encouragement! We will continue to maintain our high service standards and strive to provide you with a better experience. We look forward to your next visit, and please feel free to contact us anytime if needed.

  16. Ng M.

    Good sevis admin very nice

    Response from the business

    Thank you for your kind words, Ng Matthew. We’re glad our admin team provided good service and that you had a positive experience. We appreciate your feedback and look forward to serving you again.

  17. 黄勇康

    Excellent service, thumbs up! 👍

    Response from the business

    Thank you so much for your positive review and affirmation! We are delighted to know that you are satisfied with our service. Your support is our motivation to continuously improve. We look forward to serving you again. Please feel free to visit us or contact us anytime.

  18. Lee M.

    Excellent service, thumbs up! 👍

    Response from the business

    Thank you so much for your positive review and positive feedback. We are delighted that you were satisfied with our service. We will continue to maintain and improve our services to provide an even better experience. Please feel free to offer suggestions or visit us again; we look forward to providing you with even more perfect service.

  19. Siewling C.

    I've come back several times; it's really great, the service is excellent.

    Response from the business

    Thank you for your repeated patronage and high praise. We are delighted that you are satisfied with our service, and we will continue to strive to maintain our quality and enthusiasm. We look forward to your next visit.

  20. Yingze E.

    He is very diligent and meticulous in his work, and the person in charge is very patient in communicating with him.

    Response from the business

    Thank you so much for your positive review and recognition. We are delighted to know that you are satisfied with our team's attentiveness and the responsible person's patient communication. We will continue to maintain our high standards of service and look forward to assisting you again in the future.

  21. Heng Y.

    Very efficient and conscientious

    Response from the business

    Thank you so much for your positive review! We're delighted to hear you're satisfied with our efficiency and dedication. We will continue to maintain our high standards of service and look forward to assisting you again.

  22. Ying H.

    The service was excellent, I'll definitely come back next time.

    Response from the business

    Thank you for your positive review! We are delighted that your service satisfied you, and we look forward to assisting you again in the future. Please feel free to contact us with any needs or suggestions.

  23. Bing Sam C.

    Good services

    Response from the business

    Thank you for your kind review. We’re glad you were pleased with our services and appreciate your support. We look forward to serving you again.

  24. xian X.

    The service was excellent 👍 and the staff were very polite.

    Response from the business

    Thank you so much for your positive review! We're delighted to hear that you were satisfied with our service and the courteous attitude of our staff. Please feel free to contact us anytime if you have any future needs or suggestions.

  25. lim P.

    The movers handled the fragile items very carefully and safely, which gave me peace of mind.

    Response from the business

    Thank you for your positive review! We are delighted that our moving team handled your fragile items carefully and reliably, giving you peace of mind. We will pass on your appreciation to the relevant staff. Please feel free to contact us anytime if you require moving or other services in the future.

  26. Shang Yong M.

    First-class service

    Response from the business

    Thank you so much for your positive review! We're delighted to know you were satisfied with our service, and we will continue to maintain and improve upon it. We look forward to your next visit.

  27. Wenbin C.

    good good 👍

    Response from the business

    Thank you for the great review, Wenbin. We’re delighted you had a positive experience and appreciate the thumbs-up. We look forward to serving you again.

  28. Si Y.

    The workers had a very good work attitude, were very fast, and were very punctual.

    Response from the business

    Thank you so much for your feedback. We are delighted to hear that our workers have a great work attitude, are fast, and punctual. We will pass on your praise to the relevant team and continue to maintain and improve our service quality. We look forward to serving you again.

  29. Wei C.

    The service was good, and the staff were very attentive.

    Response from the business

    Thank you so much for your positive review and affirmation. We are delighted to hear that you are satisfied with our service and the attentiveness of our staff. We will pass on your encouragement to our team and continue to maintain high standards of service. We look forward to serving you again.

  30. Emilio M.

    Excellent Service highly recommend

    Response from the business

    Thank you, Emilio — we appreciate your kind words and recommendation. We're thrilled you had an excellent experience and will share your feedback with the team. We look forward to serving you again soon.

  31. lily C.

    Super friendly, efficient, and affordable.

    Response from the business

    Thank you, Lily — we’re glad to hear you found our team friendly, efficient, and affordable. We appreciate your feedback and your five-star review. We look forward to serving you again.

  32. Weehou T.

    The customer service was excellent and very polite. I'm also very satisfied with the delivered furniture 👍 The price was reasonable. Highly recommended!

    Response from the business

    Thank you so much for your positive review and recommendation! We're delighted to hear that you were satisfied with the courteous service from our customer service representatives, the delivered furniture, and the price. We will continue to maintain high standards of service and product quality, and look forward to assisting you in the future. Please feel free to contact us with any needs or feedback.

  33. Jane

    I highly recommend this moving company! The team worked fast and professionally, and June’s care and patience were a huge help. Thank you for the excellent service!

    Response from the business

    Thank you so much for recommending us and for the kind words. We’re glad our team, especially June, provided fast, professional, and patient service. We appreciate your trust and look forward to helping you again whenever you need moving services.

  34. 傅议贤

    The moving service was very professional; all the furniture was carefully packed without any damage. The movers were very patient, and the whole process went smoothly. I highly recommend them!

    Response from the business

    Thank you so much for your positive review and recommendation! We are delighted to hear that our moving team provided meticulous care and patient, attentive service during the packing and moving process for your furniture. We will pass on your praise to every member of our team, as it is a great encouragement to them. Please feel free to contact us anytime for future moving or other needs.

  35. bess C.

    Fast and super efficient moving. Item in good condition and all wrap well. Thanks June and her team member for their professionalism👍

    Response from the business

    Thank you, Bess, for your kind review. We’re glad June and the team provided fast, efficient service and kept your items well wrapped. We appreciate you trusting us with your move and your recommendation. We look forward to helping you again in the future.

  36. junho Y.

    brilliant work 👍 keep it up

    Response from the business

    Thank you, Junho, for the brilliant review and encouragement. We're thrilled our work met your expectations and appreciate you taking the time to share your feedback. We'll keep up the effort to maintain that quality. We look forward to working with you again.

  37. Eileen W.

    Thank you for your help ❤️ Top-notch service, you solved all my problems 🥹

    Response from the business

    Thank you so much for your positive review and trust. We're happy to help you solve all your problems, and hearing that you're satisfied is very important to us. Please feel free to contact us if you have any further needs or questions. We will continue to strive to provide first-class service.

  38. 傅韵童

    The movers were extremely careful during the move, handling fragile items with extra care. All the furniture was moved safely without a single scratch. I am very grateful for their professional and thoughtful service; highly recommended!

    Response from the business

    Thank you so much for your high praise and strong recommendation. We are delighted to hear that our moving team handled fragile items with care during the move, ensuring all furniture arrived safely and undamaged. We will pass on your commendation to our staff and continue to provide professional and attentive service. Please feel free to contact us anytime for future moving or related needs.

  39. Siner T.

    This move was incredibly easy! The team was very professional, and all the furniture arrived safely at the new home. The whole process was effortless. Highly recommend!

    Response from the business

    Thank you for the fantastic review and for recommending us. We’re glad the move was easy, the team was professional, and your furniture arrived safely. We appreciate your trust and look forward to helping with any future moves.

  40. Stephanie M.

    "Excellent work, highly recommend"

    Response from the business

    Thank you for the wonderful review, Stephanie. We’re thrilled you were pleased with our work and truly appreciate your recommendation. We look forward to the opportunity to serve you again.

  41. Greglyn L.

    Great Service and Highly recommended

    Response from the business

    Thank you, Greglyn, for the five-star review and for recommending us. We’re delighted to hear you received great service and appreciate your kind words. We look forward to serving you again and will continue to maintain the high standards you experienced. If there’s anything we can do for you in the future, please let us know.

  42. Great service!

    Response from the business

    Thank you, Charisse — we’re thrilled you enjoyed our service and appreciate the 5-star review. We look forward to serving you again soon.

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Jean MoversHonestfix score 35 · Jurong East
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