Moving Kaki Pte Ltd

1. 5.0Umm N.13 Sep 2026

   The staffs were very professional, quick and no damage. My vanity perfumes were all safe althot they were just place in ikea bag. Super single bed is also perfectly n quickly wrap n deliver n install. 10/10 stars eps for admin fast respond n ground staffs.

2. 1.07 Sep 2026

   Deal with them with caution… there are definitely much better movers out there.. Moving Kaki movers are careless, unhelpful, rude and impatient Discovered damages to some items too.. absolutely regret engaging them

3. 5.0joshua L.4 Sep 2026

   The team came on time and are very focused and professional in getting the work done. Yet, when i want to add things to be moved they quickly responded and told me as long as i tell them at start or during and not at end of move, it's okay. smooth process. The job done fast and to my great satisfaction! Thank you Ah How and team! 🙏

4. 5.0Norana2 Sep 2026

   Very quick and good manpower. Price is reasonable. The team was led by Ted. Very efficient and good in organising the team

5. 1.0Xu X.1 Sep 2026

   I chose this company because they claimed they don't have hidden fees. In the original quote, we were only told per load is SGD 300, 1.5 load is SGD 488. In the end we were charged SGD 1300. During the whole communication before moving day, they never mention their 15ft truck is too high to enter all condo parking in Singapore, therefore a long distance pushing fee may occur from outside parking to lift entrance inside condo, and how this fee is calculated (by load or distance). The moving staff only until the work was done, notified us the extra charge for long distance pushing is SGD 640, more than doubled from initial quote!

6. 5.0Nelson W.31 Aug 2026

   I have used Moving Kaki’s moving and disposal services twice. Good pricing, prompt, on time service with a smile. Thanks guys!

7. 5.0Vi R.24 Aug 2026

   Very professional, friendly, respectful, efficient, quick movers! Highly recommend

8. 5.0ting S.24 Aug 2026

   Booked my relocation service here, and I have to give them big thumb up for their excellent service!👍🏻 They provided plenty of boxes in advance for packing, and the workers were very efficient on the day of the move. Everything was moved in no time. They also handled my belongings with great care, and nothing was damaged or bumped during the move. Most importantly, there were no hidden fees or unexpected charges. Highly recommended!

9. 5.0Joseph C.20 Aug 2026

   Engaged them for a small move of a few furniture pieces. Team was punctual, efficient and knew what they were doing. They also paid attention to small details like telling me there was a crack on the floor which I should take note of as a tenant and made sure to avoid a hanging lamp while shifting big items. Would recommend them!

10. 5.0evelyn S.17 Aug 2026

    I tell you ah, Moving Kaki quotation really very reasonable, cannot complain! 😂 Esmond also very helpful. I like their way — mutual trust, very simple. No need come see your condo, landed or HDB, then ask you 10,000 things before quote. 😆 You just tell them honestly what you have, whatever cannot fit box also tell them upfront. They trust you, you trust them. Chop chop, settle already! Fast some more. 😂👍 If you moving, just try Moving Kaki lah!

11. 1.0William Daniel L.9 Aug 2026

    I am really PISSED OFF FROM MY neighbour who hired the so called "Moving Kaki" company for causing the damages of 2 of potted plants along the HDB common corridor. I like to share with your company for "PROPER,TRANSPARENT, INTERGITY N FAIRNESS SITUATION. I do my best to assisting my neighbour on July 30, around 3.00-5.30 pm by clearing my shoe rack, n other items at the open staircase for them to move in their bulky items, cartons n others along the CLEAR, CLEAR OPEN CORRIDOR,WHICH WAS DESIGNED BY THE HDB LAYOUT N NOT US, THE RESIDENTS. Still with their so called rated n boasted full write up on their website n promised ONE FOR THE EFFICIENCY, CAREFUL, PROFESSIONAL n RELIABLE SERVICES IT TURNED OUT ALL THE UNTRUE, UNNECESSARY N BULLSHIT STATEMENTS (ON THEIR END). When l raised this incident to my neighbour attention on that evening n l received the update 2 days later, ie 01 August that the mover company claimed as a gesture of goodwill, they will prepared to apologise to your neighbours for the fault (a total of 11 days gone, l didn't see anyone from this company to apologise for the faulty n occurance.) They EVEN CLAIM THERE WILL CONDUCT THEIR OWN "INTERNAL REVIEW" before got back to my neighbour, (TOTALLY BULLSHIT, UNTRUE N UNACCEPTABLE, I ASSUMED THEY DID NOT REVIEW IT). BUT THEY CHOSE TO IGNORE THE WHOLE MESS, TAKE FULL RESPONSIBILITY N CLAIMED THE FAULTS LIED STRICTLY ON THE HDB LAYOUT PLAN OF THE CORRIDOR. May l ASKED FOR YOUR feedback, via the neighbours A) the damage potted plants knocked off was NOT THEIR CREW FAULT BUT OUR END WHO POSITIONEDTHE POTTED PLANTS THERE. I DID THE PROPER MEASUREMENT BETWEEN MY MAIN DOORS, INCLUDING MY NEIGHBOURS MAIN DOORS N THE OPEN HDB CORRIDOR, RESPECTIVELY.THERE WAS STILL A SPACE FOR YOUR MOVER CREWS TO HANDLE WITH COMMONSENCE, CAREFUL, JUDGEMENT DELIVERY. SO, WE FAILED TO UNDERSTAND WHERE WAS THE ISSUE. B) MISTAKES N DAMAGES ALEADY OCCURRED N DONE, WAS IT THE SO HARD TO COMPENSATE THE DAMAGES OR YOUR COMPANY R POINTING FINGERS BACK TO OUR END..... CAN I RATED THE DAMAGES AS "VANDALISM ACT" C) WHERE WAS YOUR SINCERE GOODWILL GESTURE, WE DON'T SEE "A N Y" ONE FROM YOUR END "APOLOGISE" TO US, AS STATED ON THE FEEDBACK. THIS CLEARLY SHOWS LACK OF IRRESPONSIBLE, TRUE, TRANSPARENT N BULLSHIT RELPY OUR NEIGHBOURS. TALK IS CHEAP..... D) ALREADY 11 DAYS, N YOUR SO-CALLED COMPANY CAN STILL "SIT ON THE FENCE" BY REFUSING TO ADMIT THE WHOLE UNWARRANTED, UNNECESSARY N PROBLEMATIC INCIDENTS, THAT HAPPENED 30 July... E) HOW U RATED WITH YOUR SINCERE N TOUCH YOUR "H E A R T" AFTER COMPLETION THE DELIVERY WORK ON THAT DAY, 30 JULY 2026.

    Response from the business

    Good evening. We have read your message carefully and would like to clarify our position. While we understand that you are unhappy about the damaged potted plants, we strongly reject several of the accusations made against Moving-Kaki Pte Ltd and our crew. First, we strongly object to calling this a “vandalism act.” There was absolutely no intention by our crew to damage your plants. The damage occurred while our team was manoeuvring bulky furniture, cartons and moving equipment through a common HDB corridor. We acknowledge that you cleared your shoe rack and other belongings to facilitate the move, and we appreciate that. However, the potted plants remained along the common corridor. Personal belongings placed along a shared access area are ultimately placed at the resident's own risk, especially during a moving operation involving bulky items. Your measurement of the corridor does not automatically establish that our crew was negligent. An empty corridor is very different from manoeuvring large furniture and trolleys through it. The actual size, shape and angle of each item must be taken into consideration. Regarding the “internal review”, we strongly reject your accusation that it was “bullshit” or that no review was conducted. We reviewed the circumstances before reaching our position. Our conclusion remains that the placement of the plants along the common corridor was a contributing factor, and therefore we cannot accept full responsibility for the damage. Regarding our offer to apologise, this was clearly stated as a goodwill gesture, not an admission of liability. We remain willing to apologise for the inconvenience caused, but we will not make a false admission of responsibility simply because it is being demanded. We also reject the accusations that our company is “irresponsible”, “untruthful” or acting in bad faith. Disagreeing with our assessment does not make our response dishonest. To be clear, we are not denying that the plants were damaged. We are disputing liability for the damage. There is a clear difference. If you believe our crew was negligent, you are entitled to pursue the matter through the appropriate formal channel and provide the relevant evidence supporting your allegation. We will respond accordingly. We are prepared to resolve this professionally, but we will not accept insulting, misleading or unfounded allegations against our company or our crew simply because you disagree with our position.

12. 5.0Terrance T.7 Aug 2026

    Requested for house moving service at short notice. They were quick to reply and provide the service for me. Very fast and efficient moving but still careful with the transport. Movers were also very friendly. Highly recommend!

13. 5.0Kamarudin31 Jul 2026

    Great job guys!! Thank you for the relocation from Holland Close to Commonwealth Cresent.Team was fast in relocating the items and careful with it. Although theres abit of hiccup it was resolve nicely.Kudos to the team leader for the day.Hes fast and know whats hes doing.Although he look tough and out spoken with his team hes a nice guy and funny too😆.Moving Kakis should give him a pay raise🥰🥰..Thank you once again and will be engaging you guys for my next relocation in the future💪🏼💪🏼

14. 5.0Ong K.29 Jul 2026

    This is my second time using them after 2 months. They came 30 to 60 minutes earlier than the agreed time which is bonus to me as I was able to move on to my next schedule. 3 guys came up to my condo at The Sail and within minutes they had rounded up and secured all the furniture that was needed to move. Within 40 minutes, the furniture was already on its way to my other home. Thank you Moving Kaki and team! Well done!

15. 1.0N L.28 Jul 2026

    We would like to warn any future clients that Moving Kaki withholds deposit not just for the box but even the deposit for the moving portion when booking the appointment. We are now going through the Small Claim tribunal to retrieve it. Further do check the invoices and the price per load changes as well as the number of loads. Ensure that it is well documented. Lastly make sure that you count and make them sign off on the number of boxes they give.

16. 5.0Jas L.27 Jul 2026

    A huge thank you to Esmond and the team for your prompt response, even as late as 2am, and for accommodating our last-minute requests without hesitation. Most importantly, the team handled all our belongings with great care and managed to move our piano swiftly and professionally. The entire moving process was smooth and stress-free. Highly recommended! We will definitely engage Esmond and his team again for any future moving services. Thank you once again!

17. 4.0Max C.27 Jul 2026

    We engaged Moving Kaki for two separate moves, and our experience was a bit of a tale of two sides—starting rough, but ending on a very high note. First Move (My Mother’s House - 2 Stars): This move was quite disappointing. Despite shipping fewer boxes than quoted, the movers refused to load her remaining smaller items and charged the higher full-load rate anyway. It felt unfair considering the actual volume transported. Second Move (Our House - 5 Stars): After giving feedback to the admin team, we decided to upgrade to 2 full loads for our own home move. The crew on this job was fantastic—super fast, efficient, and took care of everything smoothly, including our smaller items. A solid 5-star service. Final Verdict: While the first experience was frustrating, the admin team followed up very well on our complaint and handled our feedback professionally. That level of customer care, paired with an excellent second move, earned them a 4-star rating overall.

18. 5.0Lis27 Jul 2026

    Truly appreciate their excellence service and always fast response. Thank you Esmond and team!

19. 5.0YamSeng22 Jul 2026

    Moving Kaki did the removal of upright piano very professionally and fast.

20. 1.0Vinod P.17 Jul 2026

    Really a poor service and bad attitude. They left half of my stuff in my house saying I didn't send picture. Asked 300$ extra on top of 490$ to move from one block to another block.

    Response from the business

    Hi, we're sorry to hear that you're unhappy with your experience. However, we'd like to clarify that the quotation of $490 was based on the item list and photos that you provided before the move. On the actual moving day, there were significantly more items than what had been declared. As with any quotation, additional items require additional manpower, truck space, and time, which is why an additional charge of $300 was quoted. You declined the additional charge, so we proceeded with moving the items covered under the original quotation. It would not be possible for us to move the undeclared additional items at no extra cost. We believe it's important to present the full context so that others understand why not all of the items were moved. Our pricing is based on the agreed scope of work, and any changes on the moving day will naturally require a revised quotation.

21. 5.0Chester G.15 Jul 2026

    Team is punctual, fast, efficient, friendly, take care of items and very initiative in finding ways to navigate around issues on site. Will engage Moving Kaki again in future.

22. 2.013 Jul 2026

    Disappointing experience. They grossly underquoted the number of boxes I needed, even though I sent them a video of everything and double-checked with them beforehand. In the end, I needed almost three times the number of boxes they had quoted and was forced to pay the additional cost. They also never informed me about the loading fee upfront. I only found out on moving day when they suddenly told me there would be an additional $150 loading fee, leaving me with no choice but to pay. Not recommended. I agree with the other 1 and 2 star reviews.

    Response from the business

    We're sorry that you were disappointed, but we would like to clarify a few points. The number of boxes quoted before the move was an estimate based on the video and information provided. As stated in our quotation and terms, the final quantity may vary depending on the actual volume of belongings to be packed. If there are significantly more loose items than shown or expected, additional boxes will naturally be required. Regarding the loading fee, this was not a hidden charge. The additional fee was due to the actual site conditions on the moving day, which required extra labour beyond the original quotation. We informed you before proceeding, and no additional work was carried out without your acknowledgement. We always aim to be transparent and provide fair pricing based on the actual scope of work. We respect all feedback, but we also believe it's important that reviews reflect the full circumstances rather than only part of the story.

23. 5.0sharon9 Jul 2026

    Had my stuff relocated by them. Ah Hao, the strong man whom cling wrapped all my 48 boxes and some bulky stuff well and secure. He coordinated and task his man on the delivery arrangement as i have multiple to deliver some of the stuff. Thanks Esmond the arrangement made. I am very appreciated with the service that your team has provided. Tok Kong!!!

24. 5.0Eunice9 Jul 2026

    I requested for them to carry for me a 3 seater sofa and they help me to shift frm ubi to Amk fast. They also brought up the 2.7M sofa up staircase of a hdb to my house. The movers were also friendly and nice eventhough price was around $600.

25. 1.0Precious P.8 Jul 2026

    not recommended!

26. 5.0Mahesh T.2 Jul 2026

    I used their services for moving house from Yishun to Savannah Condopark. Very smooth and good. Staff very fast and good. Highly recommended

27. 1.0sutori S.30 Jun 2026

    Do not use this mover you will regret it like me 🙂

28. 1.0herlinda H.26 Jun 2026

    Very bad service. They dismantled our furniture and broke it. Scratch the door in our new house. They also didnt help put things where they are supposed to, they just dump everything in the livingroom and left. Very not recommended

    Response from the business

    We're sorry to hear that you feel this way. However, your review does not accurately reflect what happened. Our team completed the move based on the agreed scope of work. Furniture was dismantled only where necessary for safe transportation and reassembled accordingly. If any damage had occurred during dismantling, we would have investigated it, but no such issue was raised and verified with us during the move. Regarding the placement of items, our crew follows the customer's instructions at the destination. Large items are placed in their designated locations where access allows. If there are unpacked cartons or loose items, these are commonly staged in the living room unless otherwise instructed. We take feedback seriously and are always willing to resolve genuine issues. However, we also believe reviews should fairly represent the events of the move and the services that were actually provided.

29. 5.0Grace C.20 Jun 2026

    We had a very positive experience with Moving Kaki Pte Ltd The team was punctual, professional and well-organised throughout the move. They handled our items with great care, including the heavier and more fragile pieces, and made sure everything was properly protected and moved safely. The crew was also helpful, efficient and easy to communicate with. Thank you for making the moving process smooth and stress-free. Highly recommended!

30. 5.0Christina L.14 Jun 2026

    The movers provided an excellent service from start to finish. They were punctual, professional, excellent coordination and handled all my belongings with great care, making the entire move stress-free.

31. 1.0Balaji13 Jun 2026

    Not on time. Very careless moving. Wont recommend for expensive and fragile good. Products damaged and when informed they say it will be like that.

    Response from the business

    We're sorry that you feel this way, but we'd like to clarify a few points. Our team always aims to arrive within the scheduled time window. If there were any unforeseen delays due to traffic or the previous job overrunning, we would have informed you accordingly. As for your items, moving heavy furniture always carries some risk despite our team's best efforts and protective wrapping. When you highlighted the damage, we explained the likely cause—we did not dismiss your concerns by saying "it will be like that." We care about every customer's belongings and do not take damage lightly. We respectfully ask that reviews present the full circumstances rather than creating the impression that our team was careless or indifferent. If you would still like to discuss your concerns, we remain open to doing so.

32. 4.0Kelvin X.13 Jun 2026

    Everything was smooth just feel a bit sad when some of the mover feedback that my boxes are quite heavy. My apologies because I have hired other mover company to shift my stuff as well but they still able to accept. Maybe different companies got their own standard and SOP. My apologies once again.

33. 1.0Luca P.29 May 2026

    The people are fast , but they don’t care , I try to be nice but they talk nonsense all the time, I offer drinks and leave all drink everywhere , and asking more , this are a group of friend , they think they can do anything , don’t assemble properly find excuse , don’t follow instruction , leave all the rap and dirty stuff there , and they charge extra load at the end . Look for other my recommendation

34. 5.0asyx X.28 May 2026

    Excellent team. Would definitely recommend. The team was professional and very quick.

35. 5.0Navin N.25 May 2026

    Moving Kaki provides fast and efficient service, even for smaller moving jobs or single-item deliveries. The team was careful, and handled everything smoothly from start to finish. What stood out was the hassle-free experience — no unnecessary delays, no damage, and good coordination throughout the move. Everything was transported safely and directly from point A to point B without any issues. A reliable option if you are looking for a straightforward and efficient moving service in Singapore.

36. 5.021 May 2026

    Just loved the service of the guys. They all knew what they were doing and especially all of them were very respectful, especially the young guys. Work was done within 1.5 hrs. Efficient and smart. A big thank you to Esmond for clearly explaining to me and my wife at the start of everything. Much appreciate it. If needed in the future will definitely patronize and recommend to friends and family. ✌️

37. 1.0Bhaskar M. E.20 May 2026

    This team is super careless ! I have painstakingly categorised fragile boxes with coloured coded stickers. This team ignored all those despite my multiple requests and reminders. Finally broken my brand new 55 inch LED TV screen. After reporting this damage as well, team never bothered to give proper response. I highly recommend not to choose this team for your moving requirements in Singapore.

    Response from the business

    Dear Bhaskar, we are sorry for the damage to your TV. However, we must highlight that our team repeatedly advised against adding more items to the truck once it reached safety capacity. To save on costs, you requested that we fit everything into one trip, which required us to pack the items very tightly. We also reminded you beforehand that this budget-friendly local move does not come with insurance coverage for fragile electronics. We wish you the best in your new home.

38. 5.0Norashikin H.12 May 2026

    “Thank you so much for the excellent service. The team was very friendly, punctual, and extremely fast and efficient in handling the move. Everything was done smoothly and professionally. Really appreciate the hard work and positive attitude. Highly recommended!”

39. 1.0Gabriel T.8 May 2026

    Update (May 2026): The pattern hasn’t changed Bumping this review because the underlying issue was never resolved, and the tactic of crowding out honest feedback with low-effort 5-star reviews continues. Pull up Moving Kaki’s recent 5-star ratings. Most come from accounts with fewer than 10 lifetime reviews. Some have one or two. Now look at the negative reviews. They come from people with real review histories, with photos, and with specific damage details. For context: I’m a Level 8 Google Local Guide with over 200 reviews. Restaurants, hotels, services, across Singapore and the region. Every review I post is from my own experience or from a family member’s. I have no skin in the game beyond honest feedback. You can decide which kind of reviewer to trust. I’m reposting this update so genuine customer feedback doesn’t get buried by accounts that look freshly minted. Original issue, still unresolved: 1. A nearly-new Prism+ monitor and an Everdesk came back badly damaged 2. Moving Kaki was paid to pack and move both items, then blamed my brother for poor packing 3. A surprise $50 charge was added for standard HDB porch steps 4. Compensation offered was $80, against damage exceeding $1,000 If you’re moving anything you care about, look elsewhere. Original review below: This review is based on my brother John Tan’s experience with Moving Kaki. He’s calm, reasonable, and not the complaining type. When he asked me to write this, I knew something had gone badly wrong. Two expensive items came back damaged: a nearly-new Prism+ monitor and an Everdesk. The damage was substantial. Both items needed costly repair or replacement. Moving Kaki was paid to pack and move these items, then turned around and blamed my brother for poor packing. Three things stood out: 1. A $50 surcharge for standard HDB porch steps, raised on the day with no notice 2. $80 offered as compensation against damage worth over $1,000 3. No real communication, no accountability throughout The review pattern was the other red flag. Most 5-star reviews came from accounts with almost no prior activity. The detailed negative reviews, many with photos, told the same story: damaged items, poor handling, weak follow-up. If you’re moving anything of value, think twice.​​​​​​​​​​​​​​​​

    Response from the business

    Thank you for your continued feedback. We would like to clarify several important points. Firstly, we do not engage in any form of fake or manipulated reviews. All reviews on our page are from genuine customers who have used our services. We fully comply with Google’s review policies and welcome fair and honest feedback. Secondly, our compensation policy, including the maximum claimable amount, is clearly stated in our terms and conditions, which were provided and agreed to prior to the move. The compensation offered was in accordance with this agreed policy. We also clearly advise customers that if they are moving high-value or sensitive items, they are encouraged to arrange their own relocation insurance for additional coverage. Thirdly, we note that similar reviews have been repeatedly posted despite our previous responses and clarifications. While we respect the right to share feedback, we hope discussions can remain factual and constructive. All charges, service scope, and limitations were communicated in advance. There were no undisclosed fees. We remain committed to transparency, professionalism, and continuous improvement, and we are always open to resolving matters through proper communication channels. Thank you.

40. 5.0Hafian Kamisan (.2 May 2026

    Had a great experience with Moving Kakis. They are reliable fast and efficient during the entire process. Eveything went smoothIy and i highly recommend them.Thank you for the excellent service!

41. 5.0samantha Q.29 Apr 2026

    Second time engaging this company. The first time, there was a mishap during the move that resulted in some damaged items. However, after speaking with management, we were able to come to a fair resolution by sharing the repair costs. For the second move (same item to a different location), the experience was much better. The team was very professional, took great care in wrapping and protecting the item, and worked efficiently. Special thanks to Wak, who was in charge of this job the teamwork and execution were excellent. Overall, a big improvement and a job well done.

42. 3.019 Apr 2026

    Used their services recently. The guy who came to inspect the place was professional, gives practical packing advice. The people who did the actual moving were also efficient. Pls note that a box deposit will be charged. The moving people kept saying no need to stay at the old place, just go to the new place. Luckily I did go back to check - they quoted disposal of some bulky items but DID NOT DISCARD THEM! Immediately sent pictures via whatsapp and demanded immediate disposal. Had to go back to check that the items were indeed disposed. Some items delivered to new place were visibly damaged but the staff pretended not to see. Totally ignored written notices of "fragile" and "Do not stack" on the cartons. If you engage their service, make sure you check the old place and the moved items carefully.

43. 5.0Hema S.16 Apr 2026

    Great job. On time and job well done. Will have confident in your service next time.

44. 5.0Sarahwong7 Apr 2026

    Esmond is helpful in providing for advice and delivery service is prompt. Good customer service. repeated customer 3x. Quoted price is reasonable.

45. 1.07 Apr 2026

    ⚠️ Took me close to 1 hour to document this — sharing so you know what to expect before engaging Moving-Kaki Pte Ltd. ❌ On the Day Experience (MUST READ BEFORE ENGAGING): - Movers were supposed to arrive 9 to 9:30am, but came shortly after 8am. - Truck was NOT empty upon arrival — already filled with items (wrapping materials, boxes, cushions, etc.), which reduces the actual space you’re paying for. - Team of ~4 movers; unfortunately, the TEAM LEAD was extremely intimidating and unprofessional in tone and behaviour. 🚩 Immediate Red Flags - Carelessness⚠️ Movers wheeled in trolleys without care — resulted in stains/marks in the house. - Upon just looking at our 48 boxes, the lead declared: ➝ “This will need 1.5 truck loads.” - Before we could properly respond, they had already started wrapping and moving items out quickly, creating pressure and limiting our ability to control what gets loaded. 😠 Intimidating Behaviour When we asked to include a few additional items (e.g. chest drawer, chair), the lead responded aggressively: ➝ “HOW MANY MORE THINGS DO YOU WANT TO MOVE?” Tone felt more like being pressured or threatened, rather than a service interaction. Only when he noticed we had other male friends who came thereafter, did his attitude improve slightly. 🚫 No Flexibility / Restrictive Tactics We suggested: “Let’s just load 1 truck first and see what fits.” ➝ Response was harsh, dismissive, and intimidating. We were told that: ➝ ALL Moving Kaki boxes MUST be moved by them, even if we don’t want to exceed 1 truck. This was later justified via their T&Cs (box usage clause), which effectively forces you into moving everything once boxes are used. 💸 Sales Tactics (Be Aware!!!) - Strong push towards up-selling from 1 truck ($300) to 1.5 trucks ($488). - Speed is used as a tactic — items are quickly wrapped and loaded before you can assess space. - Additional offerings (e.g. hanging racks for clothes) are convenient but take up significant truck space, increasing likelihood of up-sell. - Truck already partially filled → you’re not getting full value of the space you’re paying for. ℹ️ Before the Move Why I engaged them: - Recommended by a friend (fast response, efficient team). - Not the cheapest, but appeared reliable. ℹ️ My experience with coordination: - Liaison with Esmond was decent and responsive, typical Singapore service standard. - Advised to take ~50 boxes (with $100 deposit) but only received 48. - Sent extensive T&Cs upfront (important to read carefully). ℹ️ What I was warned (and experienced): - No items allowed inside other items (e.g. cabinets, carriers must be emptied). ➝ Likely upsell to additional truck loads. - Efficiency can work against you — things move too fast for control. 👥 The Team - Majority of movers were fine and hardworking. - Unfortunately, the goon team lead’s behaviour overshadowed the entire experience. 🧾 Final Thoughts - This industry is competitive, but if the goal is to push customers toward higher truck loads, then the lower-tier pricing feels misleading. - The approach taken — pressure, intimidation, and lack of consideration / discussion space — made this a very stressful experience. I now understand and resonate with the negative reviews here, having gone through it myself. It also makes me wonder if some positive reviews came from genuinely smooth experiences — or from customers who felt uncomfortable speaking up. ⚠️ Verdict Use at your own risk. Would not engage again, unfortunately.

46. 5.0xandra X.5 Apr 2026

    Fast and friendly services!

47. 1.0Kim M.1 Apr 2026

    Rude!

    Response from the business

    For the record, we have not conducted any moving or relocation services for you. We would appreciate it if you could clarify your motive for raising this matter.

48. 5.0Ice 0.30 Mar 2026

    Engaged Moving Kaki Pte Ltd for moving recently. Excellent services for crew members whose is polite & handle items with care. Admin staff is prompt to any queries that have. Great experience, will engage again in future & recommend to friends 😍😍

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