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Rentalorry

4.3 (53 Google reviews)Based in Sembawang

AI summary

Reviews mostly name Syed and his team, who move houses and single items like mattresses and fridges, wrap furniture well and often manage short-notice jobs. Of 46 written reviews, 18 say it came quickly, 15 used it again and 5 knew the price before work started. The newest review is from May 2025.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 46 written reviews of 53 on Google

Summary of reviews

Fixed the problem7 of 46 reviews · 15%
Came quickly18 of 46 reviews · 39%
Price known upfront5 of 46 reviews · 11%
Would use again15 of 46 reviews · 33%

Jobs customers mention

House moving 7Disposal 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

46 written reviews to read

53 ratings on Google
46 reviews
  1. Average T.

    Excellent experience! Called them and was able to schedule one of their services the same day. Fair pricing, on time and good communication. Kishore was very professional and courteous. From moving out to moving in, he handled all of our things carefully. Highly recommend!

  2. Kamarudin T.

    The price quoted was higher than actually paid during collection.

  3. Ryo E.

    Service dropped tremendously. Requested 14ft lorry but on the day of move, a small van arrived with no prior communication. Mover suddenly attempt to cancel the move completely. Had to resort to a later time with a smaller 10ft lorry (2 trips), but mover still fail to arrive on time. Avoid this company at all cost if you want to save your time and money.

  4. Rockswood

    Syed and team was fast and good. Reliable.

  5. Esther L.

    Engaged Syed’s service a few times, he has always been prompt, responsive, professional and fuss free. He personally oversees the move and makes sure his team is thorough, careful and gentle with the furniture.

  6. Thiha Min T.

    Syed team has helped us with our short notice request for moving service including condo move in permit and did a great job.

  7. duo jie O.

    Syed and team is professional, timely and highly efficient. Overall their service is very value for money. High recommended if you need a mover service 👍👍👍

  8. Crosby O.

    Engaged their services for the first time (vehicle & driver only - to moved some furniture & boxes including an additional pickup location). They responded promptly, punctual with arrangements, helpful & pleasant service, and to top it off, charges were very reasonable. This review is unsolicited and completely on my own accord. I would engage them again without hesitation. Thank you, Syed & Mohammad! (apologies if I misspelled your names).

  9. Khairul H.

    Not responsive. Request for a quote on 30 September 1130PM and got acknowledgment email stating that someone will get back to me the next day but nothing. Engaged another service provider in the end.

  10. in won H.

    reading the reviews Syed is mentioned because of his friendliness. He made up for "Jasper" the planner who I chatted with weeks before my moving date. Jasper told the team at 12am and he told me 9.30 am. When I contacted him ( where are the movers??!) He never replied, and when I called him he didn't pick up. He didn't really care I was waiting for hours and getting worried because in most complexes you have to leave the condo before noon. Had to go through emergency options. I had to leave THAT day. I give it 2 🌟 because of the lack of customer care. Syed is friendly and the two movers are fast.

    Response from the business

    Hi Yoora, thank you for your feedback. We have accidentally scheduled your move to 12pm instead of 930am and it is our fault. Jasper mixed up the timing and we are really sorry for any inconvenience caused. As jasper was not in office on saturday, another customer officer quickly rectified the issue with you at 10am over the phone. We then arranged our movers to be there asap to our best ability. Our movers reached at 1120am and completed the move by 1220pm. On behalf of the team, we sincerely apologize for the inconvenience caused. Jasper is new to the company and there is a lot to learn, especially from circumstances like this. Thank you for your kind feedback for Syed too. We will strive to do better with our customer service.

  11. Anirudh Venkatraman K.

    Rentalorry provided a very courteous service. They were on time and provided all that we asked for. The truck came with a tailgate which was very useful especially while moving the couch and the washing machines. Trolleys were also available to move other stuff. I'm sure the price is reasonable as well. We were able to move houses in a couple of hours. I'd highly recommend this service if you want to move houses. For other applications, I'm sure they'd have the appropriate service to suit your needs.

  12. Edna C.

    Syed and his team are very efficient and they do their best to understand what the customer needs and assist accordingly. I had used other mover services before and I will certainly engage Syed and his team again. Thank you guys for making the move so painless and efficient!

  13. Philip L.

    Syed & Team were a big help moving my stuff. Organised, Careful & Hardworking. All Thumbs Up

  14. Ying Xin T.

    We engaged Syed and team yesterday 10jan to move a bed frame and mattress and they did it seamlessly. They did a great job dismantling and assembling the frame and wrap them up well. They were fast and took good care of our bed frame and mattress. Would definitely hire them again!

  15. Joachim L.

    Excellent service. Syed and Team were completing the move as agreed (regarding time, quality, price). I can definitely recommend them. Edit used the company again in November 2019 and the service was excellent again. 5* rating is still valid.

    Response from the business

    Thank you for your review Joachim Lötscher, we will inform Syed and Team for a job well done and we look forward to serving you again soon :)

  16. Jojo T.

    so thankful I found rentalorry when I needed to move a Queen size mattress and frame from one location to another. Their price is reasonable and pretty fast turnaround when liasing with them. Will definitely use them again for ad-hoc services!

  17. Gordan T.

    Arranged with the company to deliver new boxes on a Sunday prior to the moving date. No reply from the company whatsoever on the promised date, and wasted the whole day waiting for the boxes to come. What worse is that the company hotline does not work on Sunday. Decided to cancel moving service from the company immediately. Definitely do not recommend this moving company.

  18. Pc L.

    Superb movers, very impressed with their speed, efficiency and affordability. Oh yes - and they wrapped almost everything up really well! Dont hesitate to go with Syed and team!

  19. Gera S.

    We hired RENTALORRY for our move and they were simply awesome. They were fuss-free, prompt and went the extra mile for us. Even when we had hiccups (mainly cats) which added a couple of layers of complications, they handled the situation professionally. Out of all the moving parts on moving day, RENTALORRY was top in making things easier for us. Plus, they're really affordable. :) Would definitely recommend them!

  20. Ryoh T.

    Very quick and flexible service they provided me

    Response from the business

    Thank you for your review Ryohei TSUKADA, we look forward to serving you again soon :)

  21. Yii Lin K.

    Prompt response pre-moving, provided all the necessary details and was patient with inquiries and changes we had to make. The service on the day of the move was as efficient and professional - this included wrapping and moving a few mattresses, fridges and washing machines all delivered in good condition.

    Response from the business

    Hi Yii Lin, Thank you for your great review, we're glad to hear that our team has provided you with extraordinary services. We look forward to serving you again in the near future. Cheers :)

  22. Ming L.

    Used Syed a couple times now in Singers. Syed and his team are just the best. Syed is responsive in emails, and I’ve had some difficult management offices in the condos I have moved to and Syed has been happy to comply each time. His team pack and move Super quick and safe. If u need a guy with a lorry, Syed’s your guy for sure

    Response from the business

    Hi Ming Lee, Thank you for always choosing Rentalorry, we will definitely inform Syed for his great services provided and we look forward to serving you again soon in the near future. Cheers :)

  23. Eileen S.

    The engagement process is a breeze. Syed is prompt with my queries. His quote is reasonable and clearly state what is included. I am satisfied with their service and definitely engaged their service again. Highly recommended!

    Response from the business

    Hi Eileen, Thank you for your feedback and we are glad to hear that you are very satisfied with our services. We look forward to serving you again soon. Cheers :)

  24. Bernice Q.

    Recently engaged Rentalorry to move some furniture (tables, chairs and sofa set) from my relative’s house over to mine, and I was really impressed with their service! The items were wrapped and in original condition. Movers were also on time and very efficient – this was really important for us as we had visitors that day! Will definitely recommend Rentalorry to my friends and engage them in the future! :)

    Response from the business

    Hi Bernice, Thank you for your great review, we are glad you are satisfied with our services. We look forward to serving you again in the near future. Cheers :)

  25. L N.

    Syed responded to my enquiry very quickly. Experience was indeed fuss free and efficient. He turned up right on time as scheduled with his team. They set to work very quickly, clearly experienced in packing and moving refrigerators.

    Response from the business

    Hi Lynn, Thank you for your review, we are glad our professional movers are able to provide you with such great services. We look forward to serving you again in the near future. Cheers:)

  26. Shi Tong C.

    Really quick and efficient in moving. Fuss free and what they quote is what they charge. Very impressed by the strength of the workers :)

    Response from the business

    Hi Shi Tong, We are glad you are satisfied with our services. We look forward to serve you again in future. Cheers :)

  27. Arena A.

    we required an urgent job to be done by the day itself and uninstall our glass boards. they are very efficient in respond. i called up in the morning and they come down by lunch time. they are professional as they know how to dismantle the glass boards and wrap it well. easy communication with the driver. overall, good well done.

    Response from the business

    Hi Arenah, We are glad we are able to end your worries and provide a satisfied service. We look forward to serving you again in the near future. Cheers:)

  28. Neo K.

    Very prompt on providing quotation and reasonable pricing... movers are friendly and responsible... delivery smooth and fast ... thank u

    Response from the business

    Hi Kelly, Thank you for your review, we are glad you are satisfied with our services. We look forward to serving you in future. Cheers :)

  29. Lily Ho W.

    It was a small job - moving 1 bachelor expat from a furnished condo to another furnished condo. It was done within an hour. Thank you Syed.

    Response from the business

    Hi Lily, Thank you for your kind review, we look forward to serve you better in future especially if you have a big job. Cheers :)

  30. Ong D.

    Very responsive and professional in service. Actual moving very efficient. Timing excellent. Good value for money. Highly recommended.

    Response from the business

    Hi David, Thank you for your review, we are glad you are satisfied with our services. We look forward to serving you again in the near future. Cheers :)

  31. Ken T.

    We recently engaged Rentalorry for our house moving. Must say that they have good team work and gotten things done very quickly (but never reckless). They will shrink wrap and/or use corrugated paper to protect your furniture, painting and stuffs. Their fee is also reasonable. Something to note for those who are keen to engage their service - their standard box may be smaller than those offer by other movers. You may want to check with them if you prefer bigger boxes.

    Response from the business

    Hi Ken Tan, Thank you for your feedback, we will take into consideration regarding the bigger boxes and let our customers know. We look forward to serve you in future again. Cheers:)

  32. Murray Blom (.

    Excellent service, prompt and helpful even with the short notice request. Will definitely use again

    Response from the business

    Hi Murray Blom, Thank you for your review, we are glad to be able to end your worries. Cheers:)

  33. C M.

    Very fast and efficient. My husband and I find the pricing very competitive and the service good. Syed and the guys are accommodating and experienced. We are moving house again in 5 mths' time and will definitely want to go with Rentalorry again. Very satisfied customer here!

    Response from the business

    Hi C Mm, Thank you for your great review. We look forward to serving you again. Cheers :)

  34. Peter T.

    Excellent service and efficiency. Turn around my job within 30mins. Very impressed.

    Response from the business

    Hi Peter, Thank you for your review. We hope to serve you in the near future. Cheers :)

  35. Jacquelyn S.

    Competitive prices and packages. Good and punctual service from the driver, Mr Foo. Prompt and helpful service from the operations support staff, Ms Charlotte Ang.

    Response from the business

    Hi Jacquelyn, Thank you for your kind review, we are glad our services are to your satisfaction. We look forward to serving you again soon. Cheers :)

  36. Jayne T.

    I had a pleasant experience with rentalorrty for a room move. Coordination with the operations lady, Charlotte was clear, fast and efficient. I gave her details of my items and quotation, confirmation and deposit payment were done smoothly and Super promptly. On the day of my move, shah and Ikhsan were kind and friendly and got everything to my New place on time. Price was reasonable compared to other Companies who quoted me exhorbitant prices. I'm Really please with the the entire move.

    Response from the business

    Hi Jayne! We are so glad you had a pleasant experience with us. We know that relocation can be quite a hassle so we try to make it as smooth as possible with friendly service! :) We will definitely pass your compliments to Shah and Ikhsan and ask them to keep up the good work! We look forward to seeing you again in the future!

  37. Booked the passenger van a cafe hopping event and our driver Mr. Foo was really friendly and helpful. The prices was more expensive than expected but overall it was a good experience.

    Response from the business

    Hi JQ, Thank you for your feedback, we are glad that you are satisfied with our services and hope you had a memorable and pleasant time. Cheers :)

  38. Suhua P.

    had to change my moving date due to last min changes. they were very accommodating. my move was freaking efficient too. will recommend to others

    Response from the business

    Hi Suhua! We understand that moving can sometimes be quite unpredictable so we try our best to meet your needs! Thank you so much for your good review! We will let our movers know so that they can keep up the good work! :)

  39. Eugene P.

    Unpleasant and worst moving experience! Broke 3 of our chandeliers during the shift. Refusal to take responsibility and pushes blame.

    Response from the business

    Hi Kenneth, I am sorry to hear that you are not satisfied with our service. I have checked our accounts and it appears that we don’t have your name listed as a previous customer but I would be more than happy to deal with your problem if you could call us.

  40. Jia Xin C.

    I had a pleasant experience with Rentalorry. The response was prompt and fuss-free. I requested for a moving service and all my items were wrapped well and undamaged when they arrived at the new location. Even though the prices are steeper, I find it reasonable because of the good service. I will definitely recommend Rentalorry to friends and family!

    Response from the business

    Hi Jia Xin, Thank you for your kind review, we are glad you are satisfied with our services despite the cost you mentioned. We take pride in moving our client's items smoothly and undamaged to their destination. We look forward to serving you again in future. Cheers :)

  41. Petrina T.

    Hired a lorry to move house from lakeside to bishan. Driver was on time and carefully and professionally wrapped up my furnitures before moving. Am very satisfied with their service and will use them again!

    Response from the business

    Hi Petrina, Thank you for your review, we are glad our services is to your satisfactory and would definitely look forward to serving you again soon in the near future. Cheers :)

  42. Low Lin H.

    Charlotte and Shawn are really efficient and reliable - I had to urgently move some frozen food to an event when my transportation broke down and within 30 mins, they arranged for a van for pick up. Friendly and willing to go the (literal) extra mile even when the drop off location was really inconvenient. I'll definitely use their services again. Two thumbs up for Rentalorry, you saved my event!

    Response from the business

    Hi Lin Hui, Thank you for your review, we are glad we could help and saved your day. We look forward to serving you again soon. Cheers :)

  43. singapore C.

    Driver was not friendly, our fragile items were not given the care that we expected. Some damages to our expensive merchandises were discovered after the shift. Hope more care can be observed.

    Response from the business

    Hi Singapore Costumes, I am sorry to hear that you are not satisfied with our service. I have checked our accounts and it appears that we don’t have your name listed as a previous customer but I would be more than happy to deal with your problem if you could call us.

  44. fabulous S.

    Very bad experience, booked a 14ft lorry but 10ft lorry came. Was told by driver 14ft fully booked but not communicated to us earlier.

    Response from the business

    Hi, I am sorry to hear that you are not satisfied with our service. I have checked our accounts and it appears that we don’t have your name listed as a previous customer but I would be more than happy to deal with your problem if you could call us.

  45. Alyssa L.

    The service that Rentalorry rendered had exceeded my expectations. I requested for disposal service for my double-decked bed and desk and the price was reasonable. On top of that, the driver was punctual and came on the dot, and they were very speedy. Everything was completed within 20 minutes and I was highly satisfied with the service. Will definitely recommend Rentalorry, it did indeed end my worry!

    Response from the business

    Hi! Thank you so much for your feedback! We are glad that you have such a wonderful experience with us. We will definitely let our driver know of the positive feedback and encourage him to keep up the good work! We hope to see you again in the future! :)

  46. Amelia N.

    Was able to rent an extremely comfortable passenger van from them at last minute notice. They were very accommodating and provided great services when I was doing the booking. Will definitely book my next rental through them again.

    Response from the business

    Hi Amelia! Thank you so much for the great review! We always try our best to provide last minute service because we understand that plans may change and it is sometimes hard to plan in advance. We have glad you had a good experience with us and we are definitely looking forward to seeing you again in the future! :)

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RentalorryHonestfix score 45 · Sembawang
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