score
XNR Movers And Logistics Pte Ltd
AI summary
XNR Movers mostly does house moves, plus piano and special items such as a large statue, and customers say the crews wrap furniture properly. Of 47 written reviews, 5 say it came quickly, 4 say they knew the price before work started and 4 say they used it again. Customers describe crews who arrive on time, handle belongings with care and answer enquiries quickly, and it is rated 4.5 from 792 Google reviews. It publishes a WhatsApp number, so send your move details and ask for the price first.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 47 written reviews of 792 on Google
Summary of reviews
Jobs customers mention
Based on the Honestfix algorithm — see how it works.
47 written reviews to read
- 1.0
The quotation was provided based on lorry loads, and the agreement was made accordingly. A deposit was paid. During the move, the movers stated that they could not load items because all the trolleys they brought had been used. This was the first time they mentioned counting based on trolley usage. Although they acknowledged there was still space in the lorry, they insisted that loading more items would require an additional charge. Same tactic as previously owners encounter as above. It a totally scam to charge owner more money.
- 1.0
Very very very horrible experience with their service. They were 3 hours late, and some more only sent 2 men who took over 3 hours to move only half of my belongings. After that, they said they needed to move on to the next customer, so they forced me to pay for the moving and left with only half of the moving job done. In the end, I had to get another mover company to finish the remaining job 2 days later. The sales ppl are very good at getting customers and giving quotation, but it is completely disconnected from the moving team. When I had issue, I couldn’t find any of them to help. This is really the most horrible moving company one can encounter.
- 5.0
I was fortunate to have engaged the service of Shiva and Indran from XNR Movers. Both of them are extremely helpful and professional in helping me to shift home on July 5th. Thank you for providing me a smooth transition without any stress. I would strongly suggest any future clients of XNR to engage the service of Shiva and Indran. Kudos and keep up the good work! 👍👍👍
- 1.0
Most unprofessional and incompetent people one can imagine. Please do no use this service ever
- 1.0
Horrible experience. Our appointment is supposed to be at 1pm, and the movers only arrived at 5:30pm - with multiple calls to both Xavier and the mover (most of which were not picked up). They only managed to shift the stuff into our condo at 6:40pm and we were then rejected by the security as it is way past the allowed timing for moving. Will not recommend.
- 5.0
I rarely leave reviews, but this company deserves it. The team worked non stop without wasting time, yet they never rushed the job. Everything was wrapped properly, loaded securely, and delivered without a single scratch. Excellent workmanship and customer service.
- 5.0
Excellent customer service from the office staff and moving crew. They responded quickly to my enquiries and accommodated my last minute changes without any issues. Highly recommend them for house moving.
- 5.0
Excellent moving experience from start to finish. The team arrived on time, wrapped all my furniture properly, and handled everything with great care. They worked efficiently and completed the move much faster than expected. Highly recommended!
- 1.0
Had a bad experience with the mover company 1) Last minute update. Was informed only 10 mins before 1pm that the company lorry has some problems. 2) Pick up was re-scheduled to 3-3.30 pm. There was a no show and no updates from the company and mover until the company had to be directly contacted for updates. 3) After countless calls with no one picking up, whoever it was finally called back but arranged for a 6 pm delivery instead. This is completely UNACCEPTABLE given the time we had to wait with no updates at all from the company until we called. 4) a stand-in mover (other company) had to be called in to fulfil the delivery. Lastly, this would be the first and last engagement with the company as this is an unacceptable level of service provided.
- 5.0
Excellent moving company with no gimmicks. All prices are clearly stated, with no hidden costs. The movers arrived on time, handled our belongings carefully, and took great pride in their work.
- 1.0
First time moving house and learnt my lesson. :( They were supposed to come between 4-5pm. At 5pm, he said his lorry broke down (obviously a lie) and said he’ll come at 8pm. At 8pm, he said 10pm. I waited from 5pm to 10pm, 5hrs wasted where I could’ve used the time to clean my new place. When they arrived, they ran out of cling wrap and had to use mine (luckily I had one left). The whole time there was no update if they were going to be late. I had to WhatsApp the admin and it is not even the delivery rider. The admin number can’t be called through which was extreme frustrating. 2 fans were spoilt and can’t be used upon arrival. Would not recommend to engage their service.
- 5.0
Moving was good, fast and careful. Ah Qiang and Seelan took care of the moving items carefully and satisfied all my request that I ask. Would recommend :) Good attitude and friendly
- 1.0
I’m honestly not sure how this company managed to get an average rating of more than 4 stars. At the beginning, replies and enquiries from Jazelbelle were prompt and smooth. Unfortunately, the nightmare started after I made the deposit. I had arranged for boxes to be delivered on Saturday, 18 April 2026 between 11am–1pm, but there were no replies at all from either the admin or the delivery person when I tried to follow up. The entire afternoon passed with zero updates or communication. Thankfully, this wasn’t even a moving day, it was just a simple delivery of boxes. If they cannot even complete a basic task like delivering boxes on time, it seriously raises concerns about how they would handle an actual house move. This experience really shows their level of professionalism and how they treat customer service once payment has been made. I did receive a response from Jazelbelle after I requested a refund of my deposit, but the reply felt half-hearted. I waited until Tuesday for an update and, unsurprisingly, there were still no replies. What made it even worse was that when I tried using a different phone number to make a new enquiry, they responded almost immediately. That clearly shows they were still active and replying, just not to an existing customer who had already paid a deposit. Based on my experience, I would strongly advise others to think twice before engaging this company. Honestly, after what I experienced, I find it difficult to believe the high rating they currently have. Some of the positive reviews make me wonder if they might be from people the company already knows. Overall, a very disappointing and frustrating experience. I would not recommend engaging them.
- 1.0
I had a very bad experience with XnR logistics, and would not recommend to anyone. 1. First of all their sales lady and actual delivery are totally disconnected and doesn’t have any coordination. Sales team is only ensuring that they get customers and get hold of the deposit and then the whole event is not their responsibility at all (will not even pick calls in panic situations) 2. On the day of shifting after pre aligning all the details, deposits, timings… casually receive call from their delivery team that lorry has to go for inspection and will come with 2 hour delay (nothing you can do about it except panicking) 3. When finalizing the quotation I asked sales team to may be send someone for survey to confirm the truck loads to be used (as I was shifting for the first time and doesn’t fully understand the dynamics)… no one send at that time (only relay on my provided details in form of list, pictures and videos). Quoted load was 2 whereas actually charged for 3 at the end. Even then they left some of the items behind which I had to manage on my own. 4. The delivery team doesn’t had customer friendly attitude and seems to be annoyed since the time they arrived. 5. Started to build cost on top of the original quotation like ramp charge (which was genuine and I agree), distance push (sgd 70 per load - which was not justified as their lorry was parked right below the building inside of the condo), step charge (there was literally 1 step in my living room) etc. 6. 1 king size mattress which was quite bulky they put me on spot at the last moment that it cannot go in lift and had to be physically carried down (14 floors down and 12 floors up in new place) - quoted me exorbitant SGD 1000 for just carrying this mattress (literally I can say kind of black mailing) - In emergency I had to check and engage other movers and one mover (will definitely engage them in future) looked, assessed and send 2 professionals to carry out the shifting. They were able to do it through lift and charged only SGD 80 for shifting the mattress to new location. 7. I also engaged XnR for disposal activity (wardrobe and queen size bed, coffee table). This team came next day and would admit very much professional and did their entire work in 1 hour and left in peace without overcharging any single penny.
- 5.0
Many thanks to XNR Moving House for helping us move so smoothly. Their professional team (SIVA) deserves praise; they were friendly, easy to communicate with, and most importantly, very professional. Thank you, XNR. We will definitely ask them for help again for our next move (BTO).
- 1.0
100% Avoid engaging this company. Terrible experience with XNR Movers and Logistics. They promised to arrive at 9 AM but didn't show up until 12 PM. Almost 3 hours late. We kept calling their customer service numbers but no one answered, leaving us unsure if they'd even show. It was tense 3 hours where we even started checking other movers .. i think this is their tactics to scare you so you agree to all their inflated hidden fees later because you will think atleast they turned up .. When they did, the staff was rude, refused to put boxes in the correct rooms, and then tried to inflate the price with fees like basement push, extra push etc.. they took 100 $ for special handling piano where they treated it like any other furniture..
- 2.0
Only writing about aspects beyond the basic, expected moving service. I scheduled a half-load move with Mr Xavier at their promotional rate to relocate one bedroom’s worth of items. Based on prior reviews, I wasn’t entirely surprised when I was told their “truck broke down” — but it’s hard to understand how a moving company can experience such frequent breakdowns. As a result, they arrived almost 3 hours late. I was told there would be 3 workers, but only 2 showed up initially. To their credit, both workers did a good job with packing and dismantling. A third worker only appeared at the destination to assemble the bed. My previous home is a maisonette and I moved into a 3-storey walk-up. I had informed them in advance about the stairs and paid additional charges accordingly. However, only upon arrival at the destination was I told there would be an extra $120 charge for moving items from the second-floor bedroom to the first-floor gate. This raises a few issues: * Why wasn’t this identified and communicated at the pickup point? * Why weren’t we informed earlier, especially when boxes were delivered a few days prior? * Shouldn’t such charges be clear from the inventory/manifest? Secondly, we paid for 4 flights of stairs (including from the carpark), yet the movers ended up using a ramp at another block instead of the stairs. While I understand this may be more efficient, this was not communicated, and the charges were not adjusted accordingly. We attempted to dispute the additional $120 fee as it felt excessive. My husband tried contacting Mr Xavier but received no response. We also raised it with the worker onsite but he was unable to assist. While I understand he was just doing his job, I found it unnecessary for him to comment that he was “shocked we were charged so little” and that we were “lucky” with our price, citing another job nearby that allegedly cost over $700. As first-time movers, this was a learning experience. I would strongly advise others to clarify every possible detail upfront — including charges for stairs, steps, and internal movements — and to provide photos of both pickup and delivery locations. I would not recommend this company, esp for first-time movers or anyone working with a tight moving schedule.
- 1.0
This was an absolute nightmare from start to finish. What should have been a straightforward morning move for a 3-bedroom turned into a dragged-out, two-day disaster. Workers showed up late, wasted time, and communication was basically nonexistent. They couldn’t even complete the job on day one, and day two was just a repeat of the same chaos. The worst part—they were still scrambling to assemble my furniture past 10pm on the second night, sending different workers in like they were patching a mess they couldn’t handle. Completely disorganized, unprofessional, and exhausting to deal with. Avoid at all costs.
- 1.0
Terrible experience. Terrible behavior staff who shouted my wife and 2yo baby. commercial team unresponsive. Watch out hidden fees and high amount of boxes under filled. They don’t even deserve a star.
- 5.0
Very pleased with their service as I had to move a large and fragile statue. It was handled perfectly by Siva and Shafiq !
- 1.0
I had a terrible experience with this mover and truly feel like I was scammed. I booked one load, but they showed up with two trucks. I clearly told them to fit whatever they could into one load and leave the smaller items behind, yet they kept pushing for more than one load. They had me speak to three different people before payment, and by then, I was told I couldn’t dispute anything because of what I had supposedly agreed to with the first person. This has been my worst customer service experience, and it left me extremely frustrated and angry.
- 5.0
We had an excellent experience with this moving team. They handled our items very professionally and with great care. We were on a tight timeline as we had to hand over the shop to the next tenant the very next day, and we also had a large amount of wedding gown, props and equipment to move. Despite the long hours, Siva, Jeeva and his team stayed committed and helped us shift everything to our temporary storage, working all the way from 10am until 2am without complaints. Their efficiency, patience, and teamwork really stood out, and they made a very stressful situation much easier for us. Big thumbs up 👍 to Siva, Jeeva and his team for their dedication and professionalism. Highly recommended for anyone looking for reliable and hardworking movers!
- 1.0
Unfortunately I had a very poor experience with this company. They called me up 30 minutes into the delivery window and told me that the van was broken and they didn’t have another one to send. Long delays were then expected. I found this incredibly disappointing. On the day I had to arrange alternative arrangements and I didn’t get my deposit back. I therefore sadly don’t recommend this company at all.
- 5.0
We engaged XNR movers for shifting from hdb to condo. Mr. Seelan, Mr.Bryan and Mr. Jayden did an awesome job and they completed 3 trips in just between 10-3.30 pm. I can simply say they are awesome and super fast in their job...
- 5.0
2026: Most Recently, I engaged XNR movers for office move, they are as efficient and professional like they have always been for the past 3 home moves, 3 disposals and 4 office moves. They are a lively bunch of movers with a positive attitude, which make the move experience smooth, fast and positive. They were very transparent and fair with additional charges due to the situational assessments of the actual move which were also highlighted before the actual move date in the pre-quotations for any possible additional charges. I appreciate their service and move partnership very much! Reference no.: 15745, Xavier, Brian, Jayden & Singh. 2021: Wong (Botak) and his team was prompt and able to pack up and move quickly, clearly displaying professionalism, the ability to think quickly and plan the move smoothly. Kudos to the team for the attention to detail!
- 1.0
‼️☢️🈲 BEWARE OF OVERCHARGING They will NOT GET BACK TO YOU until 1 month later Hahahaha I engaged them despite seeing the negative reviews thinking it might not be that bad but BOY WAS I WRONG TLDR: XNR replies at lightning speed before you pay the deposit but once you do they dip. Any after service issues like OVERCHARGING or DAMAGE.. good luck friend 1. on the day on the move the movers came 4 hours later than expected. But they did state in the terms that the arrival time is an estimate so I wasn't too uptight about it. End up the movers that arrived weren't even from XNR but their sister company. Which I guess is how we got overcharged 2. Initially communicated with Jezebelle, I told them that we need to disassemble an Ikea bed, she told us it was INCLUDED. The day of, we got charged with an $80 fee for disassembly 😃 our bedframe was damaged too, the metal frame was bent out of shape 😃 they claim up to $30 liability BUT THEY IGNORED ME when i tried to claim 😃 3. When they reached out new place, they old us they had to charge us a $70 ramp fee because they couldn't drive up. LO AND BEHOLD I CAME HOME TODAY AND SAW A SIMILAR SIZED LORRY IN MY CARPARK with 0 RAMP FEE FOR THE NEW TENANTS 4. So with all these issues, i contacted them regarding overcharge. SILENCE for 2 weeks. Eventually they paid us $50 out of the $80 they overcharged us for but they didn't say anything 😃 I had to ask them where's my remaining $30 😃 then no reply 😃 I also asked where's my $30 liability for the bed frame? No reply ;D Beware... Trust the reviews my friends. They sneakyyy Also xnr can refund me the 70 since apparently your guys push up the ramp for nth?
- 5.0
Thank u, shafiq and seeva for the help... great job. Ref. 11491
- 5.0
very good movers took great care of my items and furniture did it fast and no hassle! recommend them well 12994 for reference number
- 5.0
Thanks for your good service! Very on Time / Fast & Well Plan. Very polite . Very reasonable $ . 24/1/26. Reference 15862 ( Janeilelle RB )
- 1.0
Absolutely would not recommend these guys. They were initially very communicative when first discussing our moving needs. The moment I paid the deposit, suddenly it was very hard to reach them. Asked when they would deliver the boxes as it has been raining, we didn't want the boxes to get wet - no response, they just showed up against our door like 3 days later. Finally, we're ready to confirm our move-in date. I actually manage to reach them, and we settle for a Tuesday between 1-2pm. Should be easy. Leading up to the move-in day, I inform them that we need a few additional things moved. No response. I wait a day. No response. Move-in day comes and I ask for confirmation that they'll be there. No response. Finally, an hour before my appointment, I call them. No answer. I wait a bit and try again. Again, no answer. Starting to assume it was fraud, I spent the next 20 minutes calling nonstop and FINALLY got somebody on the phone. To put it nicely, this guy was completely nonchalant and totally unapologetic about how they had practically ghosted me. I asked why I couldn't get a simple "OK" text and his reply was, I kid you not "We have so many customers, you expect us to respond to every message?" He also argued with me about how many times I had called him - maybe answer your customers if you don't want angry calls like mine? Thereafter, the actual movers called to inform they would be in at 2:30. Fine. 2:30 rolls around - nobody, no calls. Movers aren't answering. XNR isn't answering. 2:45 I send them a message demanding an update. I get a frantic call from the movers at 3pm "Right around the corner boss - 15 minutes!". Sure enough, these guys roll up at 3:30 and decide to take a little snack break before we actually start moving around 3:45. The guys they sent were from a company named "Vmove" who were just OK. Had to watch everything they did and babysit them since they didn't seem to understand what "fragile" meant. We got it done in about 90 minutes in the end, though I had already moved all of the boxes and furniture to the front of the house and had them leave our things in the front room for us to organize later. I can't even imagine how badly it would have gone if we hadn't done a good chunk of the work for them. Funny enough, the movers crashed their cart (with our stuff on it) into my new neighbour's flower pots. I told him I'd handle it and instructed him to leave the mess, which he just ignored and proceeded to waste 5 minutes cleaning up a mess that I would need to apologise for anyways. Moving house is stressful enough - why would anyone want to deal with unreliable movers who cope an attitude when they get called out for bad service and manners? Why would you run a moving service if you don't seem to want to help people move? Seeing the other reviews now, I feel that XNR should really be investigated for fraud. Something sketchy is going on. XNR isn't even affordable compared to other, more reputable movers. Use XNR at your peril.
- 5.0
Updated review: The team was professional and hardworking. They wrapped the furniture properly and were very careful during the move. Everything arrived in good condition. Thank you for the great service. Abel, Seelan, Shafiq Ref: 15735 Was searching for movers and saw that XNR got good reviews. Decided to check them out and was glad with the fast respond from the customer service side with all my queries. Tianfu and his colleague assisted with the moving of my house and I can say they are very fast and efficient. They also ensure all my stuff are being protected well. Would definitely recommend them to my family and friends.
- 1.0
I had a very bad experience with XNR: - the team or 3 arrived late in the first job of the day, taking a total of 6 hours for the move - the pricing was not transparent. Despite sending pictures in advance of all items to be moved for a quote, the price kept climbing to on the day of the move. For example they charged 2 full loads despite the truck being very partially full each time (see pictures). And they are counting in the space their own boxes and items that also fills the truck - quite was 328 and ended up paying 926. 3X is a scam I recommend to avoid this company
- 3.0
Did my recent move with XNR and it wasn't a great experience. Firstly, they estimated that I'll need 2.5 loads with 100boxes. On the day of the move, only 2 guys showed up, and they were an hour late. whereas in my previous move experience there are way more movers per team. In the end they couldn't finish the job the same day and the job had to carry over to the next day, which could have been avoided if they were on time and assign more movers per job. In the new place, they left everything wrapped up and just dump everything in the living room instead of putting the boxes or furniture in the respective room where they should belong. After the job I asked if they want to collect the boxes back and they say sure, so I put them aside but in the end after almost 2 weeks and 3 chasers, they told me to dispose of the boxes. They could have told me earlier then I wouldn't have needed to hold on to them for almost 2 weeks, taking up space in my home.
- 5.0
Fast and efficient
- 1.0
Use XNR at your own peril. I've relocated across countries and moved within Singapore close to a dozen times and this is honestly the absolute worst experience I've had, so much so I broke down in tears out of frustration. And it's only half an apartment's worth of items to move. It started from when I had to keep texting and chasing them for packing boxes with just days to go before my move. The move was booked for Monday 1-2pm and no one had contacted me beforehand and I had to confirm by texting the business account in the morning. When no one turned up past 2pm I texted the business account again. Finally someone called back and told me their truck had broken down and won't be able to make it. No alternative truck, zero contingency plan, and on top of that, the caller was non apologetic, said it was out of his hands and offered no solution. The initial reschedule was for Friday, four days later, cos "bookings were full". Only when I repeatedly asked to speak to someone from the main office for an earlier date, that it was changed to Wed and then to Tue. Well, on Tue, just three movers turned up. I thought fine ok, at least the move will be completed. Well guess what, they then told me they won't be able to transport everything in one load and will have to return the following day! I had sent photos of furniture and stuff beforehand and told one load will suffice - perhaps I should hv been suspicious since they didn't do a recce beforehand. So for what should be a simple move of half the furniture from a flat, apparently now I have to set aside three days to complete it. After two days wasted, I've boxes piled in the middle of the living room in my new place (cos no offer to move them to the relevant rooms) and part of my furniture still sitting in my old apartment. I've decided to get another mover to handle my untransported items and cut my losses. XNR and their partner company, V Move (which turned up for my move) should not be in this business at all: absolutely unprofessional, attitude of the crew was appalling, zero apologies, just shrugs, and impossible to get hold of in the whole process.
- 1.0
Horrendous storage and moving experience with XNR. We were trying to receive an item that we had placed in storage with them, at an address which we did not live at. XNR repeatedly gave dates and times that they could not uphold, cancelling each planned delivery only on the date and time that they had promised us in each instance! This of course meant that we had wasted our time, travelling to the delivery address in anticipation of receiving our goods, only to be flippantly told each time, “Sorry, can’t make it today - let’s try for this new date/ time instead.” XNR’s arrogance, complete disrespect for their customers’ time and lack of professional integrity have made our transaction with them a highly painful and regrettable experience.
- 5.0
Had a great experience with Bryan and team. (ref. 15688) They were punctual, efficient, helpful, and very professional throughout the move. Everything was handled smoothly and with care. Highly recommended!
- 5.0
Seelan, Siva and Binson were just amazing. Friendly, communicative about their expected arrival time (given they had come from a previous job), and efficient. They are clearly professional movers. Having worked with a different company for this same move, I can say with confidence there was a huge difference in capabilities and experience. We appreciated their help as well as this was a last minute call, close to the festive period. They definitely deserve some festive bonus. I will echo what I have seen in other reviews though - the sales team is terrible. Once they get your deposit they are pretty unresponsive. I would try to get whatever you can confirmed before sending in your deposit. We needed boxes delivered to an address we no longer occupied and they did not give any indication of time for delivery, so we were waiting there from 1-8pm. I called maybe 10 times with no reply. Boxes were dropped off without any prior warning too. If i had been even 15 min away, we might not have been able to get past security for the delivery.
- 5.0
Have engaged w them to help me moving. It was hassle free experience. Bryan and his team was fast and efficient in moving my things. Items and boxes were properly wrapped. Thanks again for the help.
- 5.0
Tremendously amazing service by Shafiq, Ceelan, liu.. they are efficient, friendly and provide tip top service! Well done! Very satisfied! :)
- 5.0
Good service from Jayden and his team
- 5.0
Ref: 11440 Dave and Brian were fast and efficient. This is my third or fourth time using XNR and will continue using them
- 5.0
I recently used XNR Movers for my house move, and once again, they delivered an exceptional experience. As a repeat customer, I can confidently say that Binson and Seelan consistently demonstrate professionalism, efficiency, and a commitment to excellence. From start to finish, they handled everything with care and precision, ensuring that the entire process was smooth and stress-free. Their attention to detail and willingness to go the extra mile helped me with my foldable bike ensuring it was packed securely and transported without a single scratch. If you’re looking for reliable movers who combine expertise with outstanding customer service, I highly recommend Binson and Seelan at XNR Movers. They have earned my trust and loyalty, and I will gladly choose them again in the future.
- 5.0
So happy to share my review today. Watching Singh and Dave move my heavy piano up the stairs carefully and successfully was such a relief. Their effort shows how me that this company is good, and the scene highlights how much easier the hardest tasks become when this two people work together. 👏Overall, I am extremely contented with XNR services. I highly recommend to engage with this team. Honest and reliable movers. Wish them all the best in future and hope they stay safe. Moving is a difficult task and I am so grateful that we had them to move my items for us the right way. Thank you once again 👏👏👍🏻
- 5.0
Singh has excellent moving skills. He handles items with care, organises the move efficiently, and works quickly without sacrificing quality. He is reliable, strong, and very professional.
- 5.0
There are many mixed feedbacks about XNR, but we were surprised none of them were true! Shout out to the team who assisted with our move in Sengkang on Saturday (29/11) at noon. The team was friendly and knowledgeable. They provided expert advice on what we needed to pack if they felt there was a high chance of damaging our property or items. In fact, they went beyond their service by setting up the washing machine for us! We really appreciate the team and XNR’s patience and effort, and we definitely recommend giving them a try!
- 5.0
XNR Movers and Logistics P.L. Sent by Christopher Yap Review for excellent workers Seelan and Dave (Devindran) We engaged a moving company to assist with our house relocation on June 25, 2025. However, I am unsure how to proceed it. Over the past month, for preparation for shifting of house we reviewed numerous moving house company reviews and checked their credentials but still couldn't make a decision. One night at around 12:30 AM, 10 June I sent a message to Mr. Xavier Lim from XNR, and we had a short conversation about moving services. He referred me to Bryan Chew, whom I contacted the same day. At this point, I have placed my booking for my house shift on 10 June for the move on 25 June 2025. Day of shifting on 25 June 2025 The moving team, XNR, has assigned Seelan and Dave (Devindran) to assist us with our house shift. XNR Seelan reached out to me, informing me that he wouldn't be able to arrive on time. In fact, the movers arrived at our current home around 11 AM, which was an hour later than the actual appointment time of 10 AM. This is acceptable, as they informed me about the delay. This aspect is significant, and it's commendable that XNR adhered to the company's policies, procedures, and the condominium's house rules. The team arrived at our house at about 11 a.m. Before they arrived, Seelan called me, and I had a chance to ask him a few quick questions. Since this is our first experience with a moving company, I inquired about how many people would be helping and how they planned to move my 6-door Mitsubishi refrigerator (with a gross/net capacity of 795/543) onto their truck. To my surprise, Seelan informed me that there would only be two people, including himself. I was puzzled and asked how they would manage to lift such a large refrigerator. I also inquired if their truck had a ramp, to which he replied it did not. He assured me the team could handle it. However, I was confused as to why their company doesn’t have trucks equipped with ramps for easier loading and unloading. We are concerned because the refrigerator is heavy, and there is no insurance coverage. Also for the safety of the workers too. Therefore, I will need to closely observe how they plan to move it manually. I need to accompany them from my current unit directly to their truck to ensure that everything proceeds smoothly and without causing any damage. My main point is that the company should invest in the installation of ramps for each truck to enhance the safety of its workers. This will also increase customer confidence, demonstrating that the house mover is dependable and trustworthy. From my observations, the shifting of the house was done without any problems or inconvenience. Both Seelan and Dave (Devindran) exhibited excellent professional skills and confidence in handling the job well, which helped customers like me feel at ease and free of stress. We want to thank them for their exceptional service to the customers. It’s our pleasure to give them “Ang Pow” so that they will continue to do their best at work and enjoy their jobs. These positive reviews will serve as a morale boost and elevate your company’s success to greater heights. All the best to them. Thank you, XNR. Best regards, Christopher Yap and family 26 June 2025
No reviews match this search. Try another keyword or clear the filters.
Something wrong on this listing? Corrections