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Moverstation

Moverstation · UEN 53438915E · since 2021

4.9 (256 Google reviews)Based in Woodlands

AI summary

Reviews are mostly house moves run by Ken and Karim's team, with praise for gentle handling and friendly, attentive staff. Of 47 written reviews, 10 say the team came quickly, 8 say they used the business again and 6 say they knew the price before work started. It is rated 4.9 out of 5 from 256 Google reviews and has been registered in Singapore since 2021. It publishes a WhatsApp number, so send your move details and ask for the price first.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 47 written reviews of 256 on Google

Summary of reviews

Came quickly10 of 47 reviews · 21%
Price known upfront6 of 47 reviews · 13%
Would use again8 of 47 reviews · 17%
Paid more than quoted5 of 47 reviews · 11%

Jobs customers mention

House moving 12Disposal 2Storage 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

47 written reviews to read

256 ratings on Google
47 reviews
  1. Amily T.

    Moverstation truly has a good team. The guys who came to move my stuff were helpful and have great attitude. They were careful and gentle moving my things from 1 point to another. Thank you for their service.

    Response from the business

    Thank you 😊

  2. Anonymous C.

    I have not moved much in Singapore but I would not engage Moverstation again. They were about 2 hours late and it was very stressful process. The agent and the homeowners were waiting on the other end and I had to check with Moverstation constantly before they replied me. To top it off, they charged me additional $50 for the 2 steps in front of the HDB unit. The only good thing is that they re-assembled my big furniture correctly. Other than that this is a hard pass and do not recommend.

  3. Tongsheng L.

    good

    Response from the business

    Thank you 😊

  4. Hong Y.

    The service was excellent; every item could be placed in the requested location.

    Response from the business

    Thank you 😊

  5. Phy F.

    It was a smooth and great experience... unlike the previous movers which was a nightmare. I will reach out again for my next move

    Response from the business

    Thank you 😊

  6. Celynn A.

    Terrible experience - the movers arrived 2 hours late, with no accountability or communication throughout. Extremely unprofessional, especially given how time-sensitive and stressful moving and packing already are.

    Response from the business

    Noted with tks

  7. Here’s a strong review you can post: Absolutely terrible experience with this moving company. They promised to deliver the boxes between 3–6pm, but only arrived after 7pm with zero accountability or proper update. I specifically requested 12 boxes, expecting decent quality since I’m paying for a service. Instead, they delivered only 5 new boxes and the remaining 7 were old, used boxes that literally stank. Completely unacceptable for a moving company. To make things worse, when I raised my concerns, the person actually called me and said if I’m “not happy then they can don’t do my business.” Extremely rude, unprofessional, and dismissive attitude towards customers. Late delivery, poor quality materials, horrible customer service, and zero professionalism. Would definitely not recommend this company to anyone.

  8. carmengkb

    Service was great and they moved my stuff gently. Staff was friendly and attentive. There was 1 hr delayed from my original time. Other than that, all was good.

    Response from the business

    Thank you 😊

  9. mikki L.

    Karim and his team did a great job for our move! They are gentle and take extra care on our products. Glad to engage them for the move.

    Response from the business

    Thank you 😊

  10. Daixi C.

    My TV was not wrapped well and when it reached my new house it was sitting sideways. When I unpacked i saw the screen cracked and asked for resolution. In the end they refused to take full responsibility because I only notified them a few days later. However nobody told me to unpack on the spot to check for damage and they said that’s their company policy to take responsibility only if damage is found on the spot. After much argument, they refunded me 100 only for a perfectly good thousand dollar tv.

  11. Iris C.

    I had a great experience with mover station. Ken's team is fast and experienced. They started at 10am and ended at 4pm for my 3.5 truck load. The team is hardworking and did a great job.Thank you Ken's team and mover station 🫡

    Response from the business

    Thank you 😊

  12. Syahirah S.

    Thank you so much for a smooth and stress free move. I would like to compliment Karim and his team for being prompt with the time stated and professionalism. The team packed meticulously and super fast and unpacked fast too. Highly recommend Karim and his team.

    Response from the business

    Thank you 😊

  13. Dickson O.

    Great experience, the move team was kind and accommodating, not rushing and very polite. Was able to remove the sofa arms and reassembled it properly. Great job!

    Response from the business

    Thank you 😊

  14. Shuohan Z.

    Moving house with Moverstation was a fuss free experience. Right from the start, every detail was well coordinated - from Ken's proactive reminder of condo moving permit application to when and how many boxes should be delivered. On the move day itself, Karim's team showed up on time and handled my item with very good care, really thumbs up to them. Will definitely recommend this mover to whoever needs moving service.

    Response from the business

    Thank you 😊

  15. Jason P.

    Indicated that there were steps to the unit moving out. Also asked if any other potential charges. I was quoted $298. But when the movers came, I was charged additional $80. Sent WA questioning his failure to inform me beforehand but didn’t receive any reply. Not honest and upfront.

  16. Ashlyn L.

    I moved regularly and with Moverstation I am the most pleased. They are very professional and kind. Everything is well managed. Thank you for making my move a smooth and pleasant one.

    Response from the business

    Thank you 😊

  17. Emily W.

    Very good experience with Moverstation.The staff are super efficient and experienced. No hidden charger or additional cost. Will use their services again - though maybe many years later.

    Response from the business

    Thank you 😊

  18. en C.

    Mover are very professional. They carefully & safely transport my gym equipment.Place my equipment neat and organise after the move

    Response from the business

    Thank you 😊

  19. Adrian T.

    Moverstation exceeded all expectations! From the start, they were incredibly helpful—planning ahead by providing empty boxes well in advance, which made packing so much smoother. I initially engaged them to move about 20 boxes, a TV, and a fridge, but they went above and beyond by helping with the rest of my belongings too. On moving day, I had a last-minute appointment with another contractor and was in a bit of a rush. The team understood the urgency and arrived right on time, ready to assist with calm professionalism. They handled everything with care, treating my items as if they were their own. Truly grateful for their support and flexibility. Highly recommend Moverstation for anyone looking for reliable and thoughtful movers!

    Response from the business

    Thank you 😊

  20. Jasmine K.

    Absolutely fantastic experience with Moverstation! They were professional, efficient, and made our move seamless. The team was punctual, handled our belongings with care, and went above and beyond to ensure everything was placed perfectly. Their attention to detail and communication were top-notch. Highly recommend for anyone looking for reliable and stress-free moving services. Five stars + many thumbs up to Ken.

    Response from the business

    Thank you 😊

  21. Raymond C.

    The stuff came early and was fast to clear up the loads. I would have use their warehouse storage if i know earlier as my reno was delayed.

    Response from the business

    Thank you 😊

  22. Mohamad F.

    Very responsive and professional movers. They were on time and explained clearly the movement of items that were going to happen. I opted to get another load to move more items back and they completed the job quite fast.

    Response from the business

    Thank you 😊

  23. Shaun Y. Z. P.

    Friendly staff with great efficiency, highly recommended!

    Response from the business

    Thank you 😊

  24. Pauline T.

    The movers were very friendly and professional. I highly recommend them.

    Response from the business

    Thank you 😊

  25. John&Ruth Y.

    Moverstation Team indeed very super effective and worked together without any hiccups. Great help for our house moving. Only less than 1 hour. They provided more than enough than we expected! No doubts we will have their services again if any...

    Response from the business

    Thank you 😊

  26. Siti Hasmah A.

    I’ve engaged their services multiple times and they have always been fast, professional, and excellent!

    Response from the business

    Thank you 😊

  27. Kunhimohamed N.

    I have just engaged MoverStation once again for my final move into our new home, and as expected, they did not disappoint. Their service was a perfect blend of efficiency, care, and friendliness. Our belongings, which had been stored in their facility for almost six months, were delivered seamlessly. I am pleased to note that everything arrived in excellent condition—no damage, no missing items whatsoever. I would wholeheartedly recommend Ken and his dedicated team to anyone in need of reliable movers for their house relocation. A heartfelt thank you to Ken and the entire MoverStation crew for your outstanding service once again!

    Response from the business

    Thank you 😊

  28. Chandra

    Very good response, fast and clean, friendly, they packed our TV, massage chair, treadmill and washing machine and many boxes, not a scratch found. Highly recommended

    Response from the business

    Thank you 😊

  29. Catherine

    I am impressed with Ken mover that they wrap the table and chairs from my friend’s house to deliver to my house at whampoa. They even assessable the tables and remove the wrapper before leaving my house. A job well done and will recommend them to my friend if they require a mover.

    Response from the business

    Thank you 😊

  30. Swee Kiang L.

    Chanced upon Moverstation on FB. Engaged Ken to discuss the details entirely online on WA for moving and disposal. Ken has been very professional and prompt in his response to many queries we had and offered good pricing for both services. On moving day on 11 June, Kalim (lead mover) and his team came on time, very friendly and experienced team, completed the entire moving within 2 hours, much faster than we expected. Kalim and his team came again on 25 June for the disposal services, again, everything was done nicely. Both my wife and I are very satisfied with the quality and professional services by Ken and Kalim. Highly recommended.

    Response from the business

    Thank you 😊

  31. Tracy T.

    Ken and Karim (K&K) and 2 other team movers are spectacular in coordinating the moves for my family! Rosewood furniture, antique grandfather clock and a150kg fridge…. Nothing frazzled them! Super A* team! Look for K&K if u need to relocate! They are the best!

    Response from the business

    Thank you 😊

  32. Giselle R.

    Affordable, efficient and most importantly trustworthy! We packed most of the items ourselves but needed help with loose fragile items. Ken was upfront with the quote and the final bill was nothing too astronomical despite the extra things we added and the extra space we needed in the lorry. He was also very responsive especially when we needed extra boxes dropped off. During moving day, they packed, loaded, wrapped everything carefully in under an hr and moved all! They also helped to disassemble an old couch for us as well and threw it at the refuse area. When we needed more space in the lorry than what we anticipated they were very clear about where they were leaving it and that they were coming back for a second trip. It was also raining very hard that day and although some boxes were slightly wet, they tried their best to minimize it. Thanks Ken and team! We will use you again if needed, and will recommend 👍

    Response from the business

    Thank you 😊

  33. Kevin Wong Pak M.

    Great service with great moving staff Highly recommended

    Response from the business

    Thank you 😊

  34. Alvin Y.

    Friendly and helpful crew. Top service and will engage them again in future.

    Response from the business

    Thank you 😊

  35. Matthew T.

    Good experience moving with Moverstation!

    Response from the business

    Thank you 😊

  36. Goh Mun C.

    The staff are very friendly and professional. After letting them know which boxes are fragile and heavy, the staff were very efficient and swift to get to work. After reaching the destination, the staff even offer to place certain item (eg: safe) in the room as it is very heavy. Really very impressive with their work ethic and professionalism. Great job and will recommend to others, for sure.

    Response from the business

    Thank you 😊

  37. Liz

    Be sure to double-check the final charge. Initially, they included an extra long push charge of $140, and later, they “forgot” to deduct the $100 deposit when calculating the outstanding balance. They also forgot to return our condo access card (borrowed to them out of good will for their convenience of access) until they were reminded. Not to mention, they came late by more than one hour, and did not issue any invoice or receipt after payment was made - they issued a sales agreement form stating the quotation amount and referred to it as the “receipt”. Engage at your own risk. It’s always good to review everything to avoid overpaying. Reply to owner: 1. Perhaps you have forgotten that you actually removed a $140 long push charge when we pointed out that we saw your lorry parked just outside of our lift lobby. 2. Yes, I could give you the benefit of the doubt for that. However, it’s worth noting that you also forgot about your lorry parked right outside the lift lobby (see point 1) which could have resulted in another $140 of overcharging. Together with the $100 deposit, that would be $240 of overcharging (on top of the extra $268 for the “additional” 0.75 load which I doubt was really necessary). 3. Yes, I could give you the benefit of the doubt for that too, just that you refused to send the card up yourself and instead sent your staff to do it, just like how you sent him to collect the inflated payment from us. Also to point out that, at this point you’ve already forgotten quite a few things — things that are all important to me as a customer - overcharging, deducting off the deposit, returning my access card. If I have missed any of these you would have walked away. 4. To be exact, the moving team reached my doorstep at 10:14. I have update you on WhatsApp upon their/your arrival. 5. I’m still waiting for you to issue a receipt for all payments made, including the deposit. Operating without issuing receipts doesn’t seem right, especially when a customer requests for one. For reference, the Quoted Price vs. Final Payment Amount are: - Quotation received via WhatsApp: $358 (one load + dismantling fee for a bed). They did mention a possible “long push” charge of $70 if the distance between the lorry parking and the lift lobby exceeded 50cm. Actual Moving Day: •Moved the same amount of furniture I had shown them in pictures, along with 20 boxes as agreed. •The distance from the lift lobby to the lorry parking lot was 0m at the first location and less than 15m at the second. -Final Payment Requested Upon Job Completion: Initially $936, later reduced to $896, then $796.

    Response from the business

    Hi,after checking with the moving team.below is the findings: 1)I believe the long push charges is due to industry practice 2)the supervisor on site forgot to deduct the deposit,but after clarifying,the deposit was deducted on the spot 3)for the condo access card,was also returned on the spot after the supervisor call his guys 4)the moving team reached within the scheduled timing which was 9-10am

  38. Aimee C.

    Compare with several mover for my inlaws .. moverstation was the choice which respond is quick.Px is reasonable. For a 0.75 load , there are 3 movers and they wrapped all items very neat and tight. The movers are very polite and helpful too. We are pleased with moverstation .

    Response from the business

    Thank you 😊

  39. Sagar K.

    Moverstation did a fantastic job with packing and moving. We had 3 loads overall. I thought the pricing was also very reasonable. All the movers were very professional. They also moved my stuff with speed and care. I would definitely recommend them.

    Response from the business

    Thank you 😊

  40. Cheah 3.

    Contacted Ken and the service is excellent. The staffs are friendly and well trained. Happy with the delivery service. Will recommend to my friends or colleagues if they looking for mover services. Price are reasonable.

    Response from the business

    Thank you 😊

  41. Raymond K.

    Highly recommended for house moving. My personal experience with them was super positive right from the beginning. Started with calling Ken to enquire and it was short and sharp and simple with what they do and the charges. Just 10 mins of call and I paid the deposit. They delivered the carton boxes the next day as mentioned. On moving day, 2 movers came about 20 mins earlier and super ready. They were super duper professional in every single stuff they did and very enthusiastic and helpful with my doubts and gave me guidance. The packing for my table and TV were meticulous. Overall, I wasn’t even expecting such a level of service. I only needed something simple. Not only that, they were very fast. Everything was done in 3 hours !!! And that include wall mounting of TV which involves drilling into the wall. I am indeed impressed by the service and the cost is very reasonable for such a high standard. Kudos to the 2 movers, 小羊 and 小皮 with their professionalism. Everything looks like child play to them !!

    Response from the business

    Thank you 😊

  42. Jerald T.

    They were really fast and reliable. Highly recommend!

    Response from the business

    Thank you 😊

  43. vincent Y.

    My First time try this movers, it was very professional and good service, fully recommended to friends if required.

    Response from the business

    Thank you 😊

  44. Abdullah Khalid (.

    The guys are very efficient and quick in moving the items. Very experienced and friendly 👍🏼

    Response from the business

    Thank you 😊

  45. Punctual and very efficient, unlike the other mover that I have earlier contacted. Without Ken and his team, I would not have been able to complete the moving so smoothly. Thank you for your 5 star service

    Response from the business

    Thank you 😊

  46. Josirlyn T.

    All the staff was well packed and delivered from point a to point b. Very happy with the experiences. Highly recommend. 👍🏻

    Response from the business

    Thank you 😊

  47. Great experience with Moverstation, fast and efficient

    Response from the business

    Thank you 😊

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MoverstationHonestfix score 81 · Woodlands
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