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SG Plumbing Services

4.9 (153 Google reviews)

AI summary

Reviews name William and Ben for leaking taps, sinks and pipes, choke clearing and toilet parts. Of 43 written reviews, 31 say the problem was fixed, 20 say they came quickly, 10 used them again and 7 knew the price before work started. Customers describe up-front quotes over message, explanations of the cause, and William sourcing matching parts himself. Rated 4.9 from 153 Google reviews. Ask for the warranty on parts and labour when you get the quote.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 43 written reviews of 153 on Google

Summary of reviews

Fixed the problem31 of 43 reviews · 72%
Came quickly20 of 43 reviews · 47%
Price known upfront7 of 43 reviews · 16%
Would use again10 of 43 reviews · 23%

Jobs customers mention

Leak repair 14Choke clearing 9Tap, sink and basin 6Toilet bowl and cistern 4Pipe replacement 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

43 written reviews to read

153 ratings on Google
43 reviews
  1. Rachel L.

    William is the best one-stop fuss-free efficient solution for all your plumbing needs! We had leaks due to a faulty bidet and shower head and reached out to a few plumbers. William was the only one who replied promptly and positively. Other plumbers insisted that they could only help with fixing/installing and we had to source for the replacement parts by ourselves. Not William. William helped us to procure the correct parts and even bothered to find parts that matched the colour and style of the original. He arrived at our place very soon after we contacted him to replace the faulty equipment with the new one. He was very thorough in diagnosing the problem, checking for other issues, and repairing what had to be fixed. Everything worked very well after his visit! He charges very reasonably too. We are so happy that we have found William and cannot recommend him enough!

  2. FARIZ B.

    i engaged SG PLUMBING SERVICES for choke issues but instead it was a wrong info my me and its just sinktab leaking issues. From the moment I contacted them, their customer service was exceptional. They were prompt in responding to my inquiry and scheduled an appointment that suited my availability. The service rendered almost immediate, the plumber arrived right on time, fully equipped and ready to work. He was professional, courteous, and took the time to explain the process to me. The replacement was completed efficiently and without any mess. I was impressed by his expertise and attention to detail, ensuring everything was installed correctly and functioning perfectly. Kudos to The Plumber!!!

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  3. Cleo L.

    William did a fantastic job with my sink leaking issue. He was professional, knowledgeable, and friendly from start to finish. He quickly diagnosed the problem and explained the solution in a way I could easily understand. The work was completed exactly as he promised, and the final bill was very reasonable. I highly recommend William for any plumbing needs!

  4. Bryan N.

    Ben came over to help resolve a choking issue with my kitchen sink pipe. He was very professional, punctual, and efficient in identifying and fixing the problem. The work was done neatly, and he also shared some useful tips on how to prevent similar issues in the future. Really appreciate his friendly attitude and reliable service. Highly recommended!

  5. Ahmed A.

    William did an excellent job fixing our sink. He was prompt, professional, and efficient. I really appreciate his attention to detail and friendly attitude. Highly recommended!

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  6. SBT

    First time trying this plumbing service for my toilet floor trap choke, issue solved within an hour. Price reasonable highly recommended.

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  7. Mohan D P.

    March 2022: My toilet bowl clogged and I tried a few things which didn't work. SG Plumbing were very responsive. Came on time too. Ben was super Pro ie vary capable, and explained what had happened etc. He cleared the choke and price was acceptable for the work done. Definitely a thumbs up to SG Plumbing and Ben! 👍👍 Update June 2025: Today I used them cause my kitchen basin drainage choked and the strongest chemical declogger I could get couldn't get the job done. They managed to fix it and now it runs great.

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  8. Liana M.

    I’m very impressed with the excellent service provided. The plumber was prompt, efficient, and clearly experienced—he replaced both the shower tap and sink tap quickly and expertly. Everything was done neatly and without fuss. Highly recommend for anyone looking for reliable and professional plumbing work!

  9. shalia11

    Cleared the choke on my kitchen sink & explained how to perform maintenance to sustain. Kept the area clean after work too.

  10. Shivananda U.

    He is on time Guiding very well Really appreaciated

  11. Khairul Azman Bin Abu B.

    Fast and reliable. Highly recommended

  12. Nurfadilah H.

    I’ve called them several times for drainage issues. They are meticulous in asking questions before coming so as to help us better. On site, they will examine problem and will periodically update us and, will even advise on any follow up if necessary. They are experienced and knowledgeable. Price is competitive too. One of the best! ☺️

  13. Kak M.

    My toilet floor trap got choke,plus my kitchen flood with water due to choking hence whatsapp him the details and within the next 2 hours he came down to fix the issues. He also replaced my tap water pipe and all settled within an hour! His services rendered was great and its quite affordable as well. Honest chap and the price initially quoted was higher(average market rate) but after fixing,the price was so much lower!:) my kitchen n toilet are smiling now:) tq so much... do engage him peepz:)

    Response from the business

    Thank you for choosing us! 🙌 We appreciate the opportunity to serve you. Feel free to reach out with any questions—we’re always here to help! Looking forward to serving you again. Have a great day! 😊

  14. Weng Kee L.

    Contacted them to replace a leaky outlet valve in my Gustavsberg cistern. Their response was prompt, service man (young man called Ben) came and had it replaced without fuss. Definitely the go-to plumber for me in future!

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  15. Dorothy T.

    William did a fast and effective job to quickly resolve the leaks under my sinks. It was also reasonably priced.

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  16. Thang L.

    Highly recommended. Efficient and friendly. Thanks, Ben! :)

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  17. Jenna

    If you chanced upon this company while searching for a reliable plumber, just go for them. Quoting is straightforward and up front (no ridiculous ‘charge-for-inspection-first’ scheme when the problem can easily be identified via WhatsApp), price is very reasonable for such professional workmanship, and the administrator is friendly and responsive. Our plumber William did a fantastic job. I will stick to them for any plumbing issues in the future.

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  18. Neil E.

    Found them on the web as a trusted plumber. They were fast to respond, courteous and knowledgeable on the work and priced reasonably for coming out to fix a leaking pipe. I’d use them again for sure.

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  19. Suresh

    William and team was very efficient and managed to fix the problem I had with my toilet. Prices were reasonable and everything was finished quite fast.

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  20. Ckv C.

    Very pleased with their expert services. Hdb and town council officers/contractors could not solve the problem. William was able to identify the problem when I explained it over the phone. It was a case of changing the pan collar of the toilet. The other great thing about them is they give you a fixed time slot n didn’t say eg anytime between 2 to 5 pm , which means you don’t have to wait around for them half a day to show up. William said he wld come between 11-12 pm n showed up half an hour earlier! Great job n thank you.

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  21. Nathan O.

    Quick and great service!

    Response from the business

    Thank you for engaging our service today !

  22. Boon Kwok S.

    Toilet pipe burst and water rushes in and bathroom flooded in mins! After calling a few plumbers randomly, finally got through SG plumbing and someone came to rescue. Service was professional, and when asked other issues, constructive advise were given. I see this as good value add and that makes SG Plumber my choice.

  23. catherinetsw T.

    Decided to engage a plumber from SG plumbing services after reading all the great reviews. And undoubtedly, Ben is really very professional and capable. Managed to unclog my sink very fast and also explained what caused it. He also taught me basic maintenance/ unclogging of the sink once a month. Appreciate his professionalism and also his very kind assistance to help me clear a lizard (that im afraid of) upon request. Thank you! Highly recommend SG Plumbing Services. 😊

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  24. Veronica

    Affordable and efficient plumbing service. Enquired about charges at 2pm and the staff could come within 1.5hrs on the same day! Charges exactly as quoted, highly recommended!

    Response from the business

    Dear customer , Thanks for engaging our service today! It’s our pleasure to help you solve your issue and thank for trusting us as well.

  25. lee Y.

    I had a leaking wall mounted tap and they replaced it in minutes. They are responsive and detailed. They sent me a pic of the facet before confirming the job. Price is reasonable. The guys are friendly and patient to my queries. Would definitely recommend them!!

    Response from the business

    Dear customer , Thanks for engaging our service today! It’s our pleasure to help you solve your issue and thank for trusting us as well.

  26. Ro R.

    Thank you for the plumbing service. Your staff was very polite, kind and helpful, as well very knowledgeable and efficient!. Definitely will use your plumbing service again in the future. And we will recommend your company's service to our families and friends. Once again thank you. Mdm Ro & family.

    Response from the business

    Dear customer , Thanks for engaging our service today! It’s our pleasure to help you solve your issue and thank for trusting us as well.

  27. John L.

    Danny and his assistant were very skilled and professional. My bathroom toilet had a slow seep at the seal interface with the bowl and the wall. They were able to pinpoint the root cause and solve it. Strongly recommended for anyone as this is also my second time engaging them.

    Response from the business

    Thank you for choosing our service ! We are grateful for having the opportunity to serve you. Please don’t hesitate to reach out to us if you have any questions or concerns. We are always here to help and look forward to continuing to serve you in future ! Have a great day ahead 😀

  28. Soh Eu H.

    William is a very skilful plumber. He has helped me to resolve my bathroom tap leak, my basin tap leak at my master bedroom toiket when i engage his services. He is also very fast with the replacement. Especially for my bathroom basin, he did not remove the cover and did the bathroom tap change. Really admire his skill. Will definitely recommend him to my friends.

    Response from the business

    Thank for engaging with our service today! We are glad that you are satisfied with our service. Do let us know if there’s any issue ! Have a great day ahead !

  29. Jacky T.

    Highly recommended. Knowledgable, professional, and friendly. No hidden cost; wouldn’t be surprised if someone tell me they are the best islandwide

  30. Jeremy T.

    Very good service! The team was really professional, had the right tools with them and quickly resolved my leaking issues with the kitchen sink and toilet.

    Response from the business

    Thank for engaging our service today ! It’s our pleasure to serve you. Do let us know if you have any issue in future. Have a great day ☺️

  31. Ghaz

    Fast and efficient service

  32. Jade T.

    Needed repair for a leaking tap. Responsive and quick service provided. Will use their service again!

    Response from the business

    Thank for engaging our service today! We are happy to serve you! Do let us know in future if you have any issue ! Have a great day 😀

  33. shaiful A.

    No hidden cost.. Everything was explained in a very clear manners..

    Response from the business

    Thanks for engaging with our service today! We are happy you are satisfied w the service. Do let us know if you need any help again ! Have a great weekend 😃

  34. Keline O.

    Plumbers were professional and experienced. They were determined to solve the core problem rather than problem at the surface. I feel that it was money well spent. Would recommend to my friends and family.

    Response from the business

    Thank for engaging with our service today! We are glad that you are satisfied with our service. Do let us know if there’s any issue ! Have a great day ahead !

  35. Ling P.

    My 5-year-old toilet flush system was not working well though another plumber changed the pump a year ago. Sg plumbing diagnosed it as inlet/outlet issue via video and provided a reasonable quote. The flush worked just like a new system after repair. They also helped to fix my tap foc. A month later the water level got very low. Though it had nothing to do with the change of inlet/outlet pipe, they came down to fix the issue at no charge too. Highly recommend them for their professionalism!

  36. Corinne W.

    Installed a new bidet spray and control valve, service was fast and good standard. Would recommend for jobs needed done fast.

    Response from the business

    Thank for engaging with our service today! We are glad that you are satisfied with our service. Do let us know if there’s any issue ! Have a great day ahead !

  37. Kevin L.

    Great job done clearing my choked sinks and staff were also very helpful to change my toilet bowl seat without any extra charge. Very friendly and easy to deal with. Prices more competitive than others I've checked. Very pleased with their service!

    Response from the business

    Thank for engaging with our service today! We are glad that you are satisfied with our service. Do let us know if there’s any issue ! Have a great day ahead !

  38. Michael Vincent B.

    They're on time and professional. Quality is also good.

    Response from the business

    Thank for engaging with our service today! We are glad that you are satisfied with our service. Do let us know if there’s any issue ! Have a great day ahead !

  39. Kelwin K.

    Very fast response and solved the problem quickly with a tap replacement. Will use again if I ever need plumbing help.

    Response from the business

    Thank for engaging with our service today! We are glad that you are satisfied with our service. Do let us know if there’s any issue ! Have a great day ahead !

  40. Daniel K.

    Fast and efficient. help managed to solve my drainage choke. thank you. took the time to explain and video the process as well.

    Response from the business

    Thank for engaging with our service today! We are glad that you are satisfied with our service. Do let us know if there’s any issue ! Have a great day ahead !

  41. Jun R.

    Technicians were very experienced and customer service on chat was prompt with replies. Reasonably priced as well. Great workmanship ! Will recommend to my friends & families.

    Response from the business

    Thank for engaging with our service today! We are glad that you are satisfied with our service. Do let us know if there’s any issue ! Have a great day ahead !

  42. Miss G.

    Best plumbing service i ever engage. Professional and good workmanship! Prompt response. My basin tap was replaced less than 20min. He also even double check to make sure there's no leakage before leaving. Fantastic service ! Appreciate for your work ! Will recommend to others !

    Response from the business

    Thank for engaging with our service today! We are glad that you are satisfied with our service. Do let us know if there’s any issue ! Have a great day ahead !

  43. Phyll Y.

    Prompt in replying to WhatsApp enquiries, and transparent in providing a quote. My kitchen tap experienced water hammer for a couple of months and started leaking this week. I was quoted a lower price by another company, but decided to go with William as he appeared experienced and was confident about being able to replace our tap despite the narrow and tight under-sink space. True enough, he got to work immediately once he reached and was done within 10 minutes. Was told of 1-month product warranty and 3-month labour warranty, which is of great assurance. Helpful too and offered to quickly install our water filter on the new tap, and answered a few noob questions I had about water pressure and lifespan of kitchen taps. Would recommend him to family and friends for plumbing issues.

    Response from the business

    Thank for engaging with our service today! We are glad that you are satisfied with our service. Do let us know if there’s any issue ! Have a great day ahead !

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SG Plumbing ServicesHonestfix score 62
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