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Tap & Faucet City Singapore

5.0 (51 Google reviews)

AI summary

Reviews describe a tap and faucet specialist, where customer service officers answer on WhatsApp and a technician, Ladi most often, comes to replace leaking taps, mixers and showers. Of 48 written reviews, 31 say the problem was fixed, 29 say they came quickly, 12 say they used the business again and 3 say they knew the price before work started. Many describe same-day or next-day visits and quick jobs.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 48 written reviews of 51 on Google

Summary of reviews

Fixed the problem31 of 48 reviews · 65%
Came quickly29 of 48 reviews · 60%
Price known upfront3 of 48 reviews · 6%
Would use again12 of 48 reviews · 25%

Jobs customers mention

Tap, sink and basin 14Leak repair 11

Based on the Honestfix algorithm — see how it works.

Customer reviews

48 written reviews to read

51 ratings on Google
48 reviews
  1. Ween

    Thank you Kevin and the team for the wonderful service ;) Service was prompt and efficient. Even the technician did a good work on the taps. Keep it up!

    Response from the business

    Dear Ween Ersalle, Thank you for finding the time to give us a 5-star review. We really appreciate your kind support and are fortunate to have served nice customers like yourself. Please don't hesitate to call us should there ever be a need for any work again and we will give our best to serve your needs. Have a great day! Cheers, Tap & Faucet City Singapore

  2. Rafidah D.

    Fast and efficient responses by Lorraine and Cyndi. They found a slot on the same day and arranged their plumber to come. Their plumber, Raj, was professional and gave us advices on after care too. Services highly recommended!

    Response from the business

    Dear Rafidah David, We are grateful for your kind and honest feedback. It is our great pleasure to have met your needs. We will provide the same consistent service and quality for every service. Cheers and have a great day ahead! Cheers, Tap & Faucet City Singapore

  3. Tey

    Called for replacement of dipping tap and was service by CSO -- Mr Kelvin. Received good service and fast response from him on supporting my issues and schedule my appointment. The technician - Mr Mahfuz, arrived my place as scheduled. He was quite experience and fixed my problem within very short period. Overall experience was great. Will continue to engage this company again if I encounter any problem in future.

    Response from the business

    Dear Tey, Thank you for finding the time to give us a 5-star review. We really appreciate your kind support and are fortunate to have served nice customers like yourself. Please don't hesitate to call us should there ever be a need for any work again and we will give our best to serve your needs. Have a great day! Cheers, Tap & Faucet City Singapore

  4. Raizal A. J.

    My kitchen faucet has been humming for the past 2-3 weeks. Contacted Tap & Faucet City Singapore's Jinky, Mike & Casmir. They quickly despatched helped. From call to problem solve was within 24hrs. Fast and effective service

    Response from the business

    Dear Raizal A. Jalil, Thank you for finding the time to write this feedback for us, we really appreciate your kind support and are fortunate to have served nice customers like yourself. Should there ever be a need for any work again, please call us and we will give our best to serve your needs. Thank you and have a great day. Cheers, Tap & Faucet City Singapore

  5. Janice L.

    CSO Cora and Technician Mani was awesome! Prompt replies from Cora and Speedy work from Mani! Thank You for fixing my leaking tap ☺️ reasonable pricing as well!! Thank you so much!! Will use your services again in the future 🙆🏻‍♀️

    Response from the business

    Dear Janice Lim, Thank you for taking the time to leave us a positive feedback. We are glad that you are pleased with our service. We will continue to hone our skills and expertise to provide excellence to all our clients. We truly appreciate your support! Cheers, Tap & Faucet City Singapore

  6. Ragam M.

    Very prompt and fast reply. Was able to make appt on the same day. Thank you cso Dessa and technician Ladi.

    Response from the business

    Dear Ragam Maruthan, Thank you for finding the time to give us a 5-star review. We really appreciate your kind support and are fortunate to have served nice customers like yourself. Please don't hesitate to call us should there ever be a need for any work again and we will give our best to serve your needs. Have a great day! Cheers, Tap & Faucet City Singapore

  7. Casper N.

    Quick, efficient n affordable services as usual. Thanks to Cyndi n Donna for the immediate replies on whatsapp n Khan for arranging to come earlier to solve the leaky tap! Kudos & will have you guys first on mind for future works.

    Response from the business

    Dear Casper Ng, Thank you for the positive feedback. It brings us great joy that you are very satisfied with our services. We will continue to strive for excellence in the future, such that clients remain delighted with our works. Tap & Faucet City Singapore

  8. Laura C.

    Called them on Monday later afternoon, and the plumber arrived on Wednesday 9am sharp. The plumber was very efficient, knowledgeable, responsible and took 10 minutes to complete the job. Thumbs up to technician Khan and CSO Ellaine and Cyndi. I will recommend this place to friends.

    Response from the business

    Dear Laura Chan, Thank you for taking the time to leave us a positive feedback. We are glad that you are pleased with our service. We will continue to hone our skills and expertise to provide excellence to all our clients. We truly appreciate your support! Cheers, Tap & Faucet City Singapore

  9. Kelvin L.

    Technician Khan and CSO Cyndi has been professional and helpful. Faucet issues settled within 5 hours, from initial enquire till completion of replacement.

    Response from the business

    Dear Kelvin Lim, We are grateful for your kind and honest feedback. It is our great pleasure to have met your needs. We will provide the same consistent service and quality for every service. Cheers and have a great day ahead! Cheers, Tap & Faucet City Singapore

  10. ChlG

    Responsive and helpful. CSO Dessa given me a qoutation within minutes after enquiry via WA. Was scheduled for an appointment on the next day. Plumber Mahfuz did an excellant job! The process was fuss free. Thank you!

    Response from the business

    Dear ChlG, Thank you for finding the time to give us a 5-star review. We really appreciate your kind support and are fortunate to have served nice customers like yourself. Please don't hesitate to call us should there ever be a need for any work again and we will give our best to serve your needs. Have a great day! Cheers, Tap & Faucet City Singapore

  11. Abhijit S.

    Quick service. Neat job.

    Response from the business

    Dear Abhijit Sonawane, We're truly glad that you are pleased with our service. We believe that we can do even better and will work hard to do so. We will continue to hone our skills and expertise to provide quality service to all our clients. Thank you for your support and taking the time to leave us a 5-star review! Cheers, Tap & Faucet City Singapore

  12. wang Y.

    Customer service reply promptly and in detail, technician Ladi was patience with his professionalism workmanship, will introduce the good company to other user👍👍👍👍👍👍👍👍👍

    Response from the business

    Dear Wang Yingchoy, We are glad that you are pleased with our work. We believe that we can do even better and will work hard to do so. We will continue to hone our skills and expertise, providing excellence to all our clients. Thank you for the support. Cheers, Tap & Faucet City Singapore

  13. Lan N.

    Had a leak in my shower that required a replacement. Good service and prompt responses from CSO Crichell, the plumber (Ladi) was also fast and courteous.

    Response from the business

    Dear Lan Nguyen, We're truly glad that you are pleased with our service. We will continue to hone our skills and expertise to serve you even better. Thank you for your support and for taking the time to leave us a 5-star review! Cheers, Tap & Faucet City Singapore

  14. E C.

    Quick & good service from technician Mani and CSO Crichell! Crichell's responses by WhatsApp were prompt and my leaky faucet was replaced the next very day by Mani. So far so good!

    Response from the business

    Dear E Chong, Thank you for taking the time to leave us a positive feedback. We are glad that you are pleased with our service. We will continue to hone our skills and expertise to provide excellence to all our clients. We truly appreciate your support! Cheers, Tap & Faucet City Singapore

  15. Sylvia A.

    Prompt response from their CSO (Jinky and Kevin), manage to arrange somebody to come and fix my leaky tap on the day I whatsapp them. Technician (Ladi), arrived on time and swiftly fixed my leaking tap. So far so good.

    Response from the business

    Dear Sylvia Ang, We truly appreciate your positive feedback. We're very pleased that you are satisfied with our service. Rest assured that we will continue to work hard to serve all your needs. Should there ever be a need for any work, please don't hesitate to call us. Thank you so much for your support! Cheers, Tap & Faucet City Singapore

  16. CJ L.

    Overall good experiences dealing with Technician Ladi & CSO Crichell. Will engage your services again.

    Response from the business

    Dear CJ Loh, Thank you for taking your precious time to help us write this wonderful review. We are fortunate to have met such pleasant customers such as yourself. We will continue to do our best to satisfy your needs. Thank you! Cheers, Tap & Faucet City Singapore

  17. Amanda F.

    Technician Raj was early for his appointment and did his job fast and promptly within 15 mins..👍🏻

    Response from the business

    Dear Amanda Foo, Thank you for finding the time to give us a 5-star review. We really appreciate your kind support and are fortunate to have served nice customers like yourself. Please don't hesitate to call us should there ever be a need for any work again and we will give our best to serve your needs. Have a great day! Cheers, Tap & Faucet City Singapore

  18. Wee Loong K.

    Engaged via Mr. Plumber for tap replacement; flawless and fast service. Would like to commend technician Khan and CSO Cyndi for their great service!

    Response from the business

    Dear Wee Loong Kuan, We are grateful for your kind and honest feedback. It is our great pleasure to have met your needs. We will provide the same consistent service and quality for every service. Cheers and have a great day ahead! Cheers, Tap & Faucet City Singapore

  19. Karate K.

    Kuma and CSO Cora were both detailed ,efficient and very professional . Tks !!!!

    Response from the business

    Dear Karate Karate, Thank you for the positive feedback. It brings us great joy that you are very satisfied with our services. We will continue to strive for excellence in the future, such that clients remain delighted with our works. Tap & Faucet City Singapore

  20. Tianyi W.

    I needed to change my washing machine tap and sought help from Technician Ladi ; CSO Cora and Dessa. They managed to replace the tap in 10mins! Really fast and efficient service. It was an overall very pleasant experience working with Tap & faucet City.

    Response from the business

    Dear Tianyi Wang, Thank you for finding the time to give us a 5-star review. We really appreciate your kind support and are fortunate to have served nice customers like yourself. Please don't hesitate to call us should there ever be a need for any work again and we will give our best to serve your needs. Have a great day! Cheers, Tap & Faucet City Singapore

  21. Tommy H.

    Mijan, Kevin and Cyndi is professional throughout the whole process. Thanks.

    Response from the business

    Dear Tommy He, Thanks so much for your kind feedback. We will do our very best for all your repair needs. Please feel free to contact us if you require our help in the future. Thank you and have a great day! Cheers, Tap & Faucet City Singapore

  22. Hui Ping C.

    CSO Marc was very prompt and professional at answering my enquiries, even on a Sunday. Technician Mahfuz was also also very professional, he identified the problem spot on and did the replacement of the tap quickly. My third time getting the services, will greatly recommend to everyone.

    Response from the business

    Dear Hui Ping Chu, We are glad that you are pleased with our work. We believe that we can do even better and will work hard to do so. We will continue to hone our skills and expertise, providing excellence to all our clients. Thank you for the support. Cheers, Tap & Faucet City Singapore

  23. maharani bala S.

    Prompt response to call, quick to schedule and professional job…clean job. Thank you!

    Response from the business

    Dear maharani bala subramaniam, Thank you for finding the time to write this feedback for us, we really appreciate your kind support and are fortunate to have served nice customers like yourself. Should there ever be a need for any work again, please call us and we will give our best to serve your needs. Thank you and have a great day. Cheers, Tap & Faucet City Singapore

  24. Jay C.

    Came round the next day. Super helpful and polite over whatsapp and competitive pricing too.

    Response from the business

    Dear Jay Chauhan, We're truly glad that you are pleased with our service. We will continue to hone our skills and expertise to serve you even better. Thank you for your support and for taking the time to leave us a 5-star rating! Cheers, Tap & Faucet City Singapore

  25. CStelle

    Fast, speedy response from Lorraine on our enquires and quotation. Great service from the technician, Mani to do our service yard tap installation. He's punctual and the installation was done really fast.

    Response from the business

    Dear CStelle, We truly appreciate your positive feedback. We're very pleased that you are satisfied with our service. Rest assured that we will continue to work hard to serve all your needs. Should there ever be a need for any work, please don't hesitate to call us. Thank you so much for your support! Cheers, Tap & Faucet City Singapore

  26. Raymond S.

    Technician Ladi and CSO Dessa provided good attentive service, and was very fast to repair the problem. Will recommend to anyone with plumbing issues.

    Response from the business

    Dear Raymond Singh, Thank you for the positive feedback. It brings us great joy that you are very satisfied with our services. We will continue to strive for excellence in the future, such that clients remain delighted with our works. Cheers, Tap & Faucet City Singapore

  27. Serene L.

    Very Happy with the service provided. There's some miscommunication on the service address given and Technician, Mahfuz is understanding and head straight to the location given thereafter. Thank you so much.

    Response from the business

    Dear Serene Lek, We are grateful for your kind and honest feedback. We believe that we can do even better and will work hard to do so. We will continue to hone our skills and expertise, providing excellence to all our clients. Thank you for the support. Cheers, Tap & Faucet City Singapore

  28. Jo T.

    Our trusted Plumber. Technician Casmir did a great job and the Customer Service Officers Marc and Mike was very helpful and responsive. Thank you 🙏🏼

    Response from the business

    Dear Jo Tan, We're truly glad that you are pleased with our service. We will continue to hone our skills and expertise to serve you even better. Thank you for your support and for taking the time to leave us a 5-star review! Cheers, Tap & Faucet City Singapore

  29. Eli A.

    Needed to find someone to fix the two leaky taps at home and chanced upon Everyworks online. CSO Jinky was very prompt with replies, helpful with questions, and quickly connected me with Technician Shafikul who replaced both taps in less than 30 mins on day of arrival. Thank you for the good service!

    Response from the business

    Dear Eli Alias, We are glad that you are pleased with our works. We believe that we can do even better and will work hard to do so. We will continue to hone our skills and expertise, providing excellence to all our clients. Thank you for the support. Cheers, Tap & Faucet City Singapore

  30. Dave H.

    Punctual, Skilful and Efficient. Technician Ladi is polite and patient to listen for problems and observant to details. He quickly identify the issues and get the job done within mins. The lia Company service officers Marc and Kelvin are helpful and quick response to questions and liaison with me to get an appointment asap to get the job done. Great service !

    Response from the business

    Dear Dave Han, Thanks so much for your kind feedback. We will do our very best for all your repair needs. Please feel free to contact us if you require our help in the future. Thank you and have a great day! Cheers, Tap & Faucet City Singapore

  31. Jiesheng F.

    Technician Ladi and Haze, Jinky helped me throughout your fix my tap. Thanks

    Response from the business

    Dear Jiesheng Foo, We truly appreciate you taking the time to leave us positive feedback. We're glad that you are pleased with our service. We will continue to hone our skills and expertise to continue delivering quality service to all our clients. Thank you so much for your support! Cheers, Tap & Faucet City Singapore

  32. Andre C.

    Installed a showerhead + split tap to existing piping system. Professional, no-fuss, polite, good worksmanship. Will recommend to anyone looking for a fixer upper. Customer Service's name was Kevin and the tech was Raj, I believe. Good lads, both.

    Response from the business

    Dear Andre Chen, Thank you for taking your precious time to help us write this wonderful review. We are fortunate to have met such pleasant customers such as yourself. We will continue to do our best to satisfy your needs. Thank you! Cheers, Tap & Faucet City Singapore

  33. Lorenzo B.

    Kudos to technician khan and cso cora for the good service provided

    Response from the business

    Dear lorenzo bercasio, Thank you for taking your precious time to help us write this wonderful review. We are fortunate to have met such pleasant customers such as yourself. We will continue to do our best to satisfy your needs. Thank you! Cheers, Tap & Faucet City Singapore

  34. Red Panda L.

    Thank you Marc and Caro

    Response from the business

    Dear Run L, Thank you for finding the time to give us a 5-star review. We really appreciate your kind support and are fortunate to have served nice customers like yourself. Please don't hesitate to call us should there ever be a need for any work again and we will give our best to serve your needs. Have a great day! Cheers, Tap & Faucet City Singapore

  35. M C.

    Prompt and professional work by the plumber in installing the kitchen faucet! Well recommended! Will use Everyworks services again!

    Response from the business

    Dear M CCA, We truly appreciate your positive feedback. We're very pleased that you are satisfied with our service. Rest assured that we will continue to work hard to serve all your needs. Should there ever be a need for any work, please don't hesitate to call us. Thank you so much for your support! Cheers, Tap & Faucet City Singapore

  36. I called this company to obtain a quotation as I was experiencing a really bad kitchen tap leak. Luckily, the support team responsded really quickly and sent over a handyman to do the needed repairs with new kitchen tap. He came within an hour and solved everything within minutes. Nice job guys!

    Response from the business

    Dear Tao Li Ling, Thank you for the positive feedback. It brings us great joy that you are very satisfied with our services. We will continue to strive for excellence in the future, such that clients remain delighted with our works. Cheers, Tap & Faucet City Singapore

  37. Kevin L.

    CSO (Marc and Jinky) was quick to the response and arranged for technician to come. There were no hiccups to the appointment and appointed technician knew exactly what to do. Job was attended to by technician (Raj). Came punctually and knew what to do and quickly resolved the issues. Kudos to the team 👏

    Response from the business

    Dear Kevin Li, Thank you for taking your precious time to help us write this wonderful review. We are fortunate to have met such pleasant customer such as yourself. We will continue to do our best to satisfy your needs. Thank you! Cheers, Tap & Faucet City Singapore

  38. sharifah raja O.

    Thank you to technician Shafikul and Yaesin for changing the Bathmixer of my bathroom. Also thanks to CSO Cora , for attending to all my enquiries. Satisfied with their Good service 👍🏻

    Response from the business

    Dear sharifah raja omar, We truly appreciate your positive feedback. We're very pleased that you are satisfied with our service. Rest assured that we will continue to work hard to serve all your needs. Should there ever be a need for any work, please don't hesitate to call us. Thank you so much for your support! Cheers, Tap & Faucet City Singapore

  39. Benson T.

    Technician Mani helped me to replace my leaking kitchen mixer tap and was very fast and experienced. It was also very easy to get a quotation and arrange for the technician to come down to do the plumbing repair.

    Response from the business

    Dear Benson Tan, We're truly glad that you are pleased with our service. We will continue to hone our skills and expertise to serve you even better. Thank you for your support and for taking the time to leave us a 5-star review! Cheers, Tap & Faucet City Singapore

  40. Tan Choon Lang J.

    This is my second time using their services and the standard of services is excellent. Lorraine their CSO was prompt in responding to my message and asking me all the right questions. Ability provide a very fast schedule for the technician to come change my tap is an plus point. Technician Ladi was early, he is very polite and professional in his work. Did a very clean job when changing the tap. Very satisfied with the excellent work and services support that I am getting. Highly recommended

    Response from the business

    Dear Tan Choon Lang Jackson, We're truly glad that you are pleased with our service. We will continue to hone our skills and expertise to serve you even better. Thank you for your support and for taking the time to leave us a 5-star review! Cheers, Tap & Faucet City Singapore

  41. Umar M.

    I am very happy with the service provided to replace my leaking bidet. The technician Ladi was very fast and consultative while the customer service team, Dessa and Kevin, were very responsive and attentive. Would highly recommend!

    Response from the business

    Dear Umar Mas Thank you for finding the time to write this feedback for us, we really appreciate your kind support and are fortunate to have served nice customers like yourself. Should there ever be a need for any work again, please call us and we will give our best to serve your needs. Thank you and have a great day. Cheers, Tap & Faucet City Singapore

  42. Steven C.

    I would like to thank Dessa Cso who arrange the technician Mr Raj that replace my Kitchem tap mixer He is professional and I am happy and satisfied with the good job .

    Response from the business

    Dear Steven Choo Thank you for taking the time to write this very positive review. We're grateful to have served you and are glad to know that you are pleased with both our service and customer support. Rest assured that we will continue to work hard to hone our skills and expertise to serve you even better. Please don't hesitate to call us should there ever be a need for work again. Have a great day. Cheers, Tap & Faucet City Singapore

  43. CHEN Y.

    Casmir the plumber was very professional and polite. Problem was solved and fee was reasonable. Marc who arranged for the service visit was prompt in replies. Will hire them again for plumbing issues.

    Response from the business

    Dear CHEN YAP, We're truly glad that you are pleased with our service. We believe that we can do even better and will work hard to do so. We will continue to hone our skills and expertise to provide quality service to all our clients. Thank you for your support and taking the time to leave us a 5-star review! Cheers, Tap & Faucet City Singapore

  44. Ting L.

    Is really good and efficient service. Price is reasonable. GREAT job :) Definitely will recommend more friend for ur service.

    Response from the business

    Dear Ting Ling, Thank you for finding the time to do this review, we appreciate your kind support. Should there ever be a need for us again, please do not hesitate to call us. Thank you and have a great day. Cheers, Tap & Faucet City Singapore

  45. Raziep T.

    Good job. Thankyou Raj & Kevin

    Response from the business

    Dear Raziep Taib, We truly appreciate you taking the time to leave us a rating. We're glad that you are pleased with our service. We will continue to hone our skills and expertise to continue delivering quality service to all our clients. Thank you so much for your support! Cheers, Tap & Faucet City Singapore

  46. 邱餅餅

    Overall it's a great experience. Especially the timely and efficient service from Mijan, Kevin and Dessa. Recommend!

    Response from the business

    Dear 邱餅餅, Thanks so much for your kind feedback. We will do our very best for all your repair needs. Please feel free to contact us if you require our help in future. Thank you and have a great day! Cheers, Tap & Faucet City Singapore

  47. Yvonne L.

    Job arranged through Everyworks. Customer service was prompt and responsive (Dessa & Camille). The technician Ladi did a good job and was punctual and friendly

    Response from the business

    Dear Yvonne Loh, We are glad that you are pleased with our works. We believe that we can do even better and will work hard to do so. We will continue to hone our skills and expertise, providing excellence to all our clients. Thank you for the support. Cheers, Tap & Faucet City Singapore

  48. Jeff T.

    Would like to thanks Camille and Kevin for their patient and support with all my queries on whether to repair or replace my kitchen sink and shower taps. Plumber Ladi is very nice. Very fast to replace the taps and his workmanship is very good as well. Highly recommend to anyone looking for new taps or replace / service their taps.

    Response from the business

    Dear Jeff Toh, We are grateful for your kind and honest feedback. It is our great pleasure to have met your needs. We will provide the same consistent service and quality for every service. Cheers and have a great day ahead! Cheers, Tap & Faucet City Singapore

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Tap & Faucet City SingaporeHonestfix score 52
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