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Allstar Waterproofing & Services

Allstar Waterproofing & Services Pte. Ltd. · UEN 201305540Z · since 2013

4.5 (24 Google reviews)Based in Sembawang

AI summary

Customers mention roof leaks and waterproofing for houses, with praise for experienced workers who find the cause of the leak. Reviews describe fair, transparent pricing, polite and tidy workers and a warranty on the repair. Of 22 written reviews, 13 say the problem was fixed, 7 used the business again, 3 say they knew the price before work started and 2 say it came quickly. Registered as a business in Singapore since 2013, it holds a 4.5 rating from 24 Google reviews and publishes a WhatsApp number. Send photos of the leak on WhatsApp and ask for the price first.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 22 written reviews of 24 on Google

Summary of reviews

Fixed the problem13 of 22 reviews · 59%
Came quickly2 of 22 reviews · 9%
Price known upfront3 of 22 reviews · 14%
Would use again7 of 22 reviews · 32%

Jobs customers mention

Roof leak repair 4Roof and balcony 1Wall seepage 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

22 written reviews to read

24 ratings on Google
22 reviews
  1. Ashisha K.

    TLDR: DO NOT recommend engaging them. I called Johnson 7 times just to get confirmation to proceed with the job. (ME calling him ONLY) Then after, ME CALLING HIM several times for photos and bill. It’s been 20 days with no follow-up, no callback, and no update. I honestly don’t even know if the job was ever done. Very poor communication and unreliable service. I DO NOT recommend engaging them.

  2. Jas

    Non-responsive....msg Wein, no response...really a waste of time to contact them.

    Response from the business

    We're truly sorry to hear about your experience. Your feedback is important to us, and we apologize for the lack of communication. We strive to provide excellent service and will investigate this matter further. Thank you for bringing it to our attention.

  3. Roland

    This contractor is non-responsive and does not pick up calls/response to messages. They do not even bother to issue quotation, which I assumed maybe my project is small. I am surprised to see such customer service for an established firm in SG. Hope my experience is just is a one-off case!

    Response from the business

    We apologize for the inconvenience you experienced with our communication. It’s important to us that all our clients feel valued, regardless of their project's size. Your feedback will help us improve our responsiveness. We appreciate your understanding and hope to provide you with a better experience in the future. Thank you for sharing your thoughts.

  4. Mohamed A.

    Have engaged Allstar for their waterproofing services numerous times and the end result will always be the same. RELIABLE AND PROBLEM SOLVED!

    Response from the business

    Thank you for your continued trust in Allstar, Mohamed! We're delighted to hear that our waterproofing services consistently meet your expectations. Your satisfaction and reliability mean the world to us!

  5. Tony T.

    My home went through a complete waterproofing exercise done by Allstar Waterproofing & Services. The job was well done and there were absolutely no leakage problems post treatment. I would strongly recommend Allstar for any such job.

    Response from the business

    Thank you for your wonderful review, Tony! We're delighted to hear that you were satisfied with our waterproofing services and that your home is leak-free. Your recommendation means a lot to us, and we truly appreciate your support!

  6. Nancy C.

    My landed property is relatively old and water leakages occur more than once in last10 years. After using Allstar a few years ago to solve my water leakages indoor and outdoor, I look only for Allstar subsequently. More recently in January 2024 Allstar was engaged to repair part of roof that had water leakage. Allstar team led by Wein was able to traced where the source of water leakage and did solved & repaired the water leakage effectively within a short time. In June 2024, I approached Wein if Allstar was willing to patch up cracklines in walls and then paint the whole house. Though mere painting was not within Allstar's normal workscope, but Wein was willing to take up the job because it involved repairing many cracklines and then painted my whole house. The result was very good, see photo. I absolutely recommends Allstar for any water leakages problems at indoor or outdoor area.

    Response from the business

    Thank you for your fantastic review, Nancy! We're thrilled to hear about your positive experiences with Allstar and our team, especially Wein. It’s wonderful to know we could assist you with both the water leakage repairs and the painting project. Your recommendation means a lot to us, and we look forward to serving you again in the future!

  7. TEO K.

    I am very satisfied with the fast response and good quality works of ALLSTAR Waterproofing & Services and their Team for waterproofing works done for my three storey house and single storey house. Their expertise in waterproofing had resolved the issue of roof leakage and wall seepage of my two houses. I highly recommend Allstar Waterproofing & Services to anyone looking for waterproofing works. Regards: Teo

    Response from the business

    Thank you for your amazing review, Teo! We're delighted to hear that our team's work effectively addressed the issues in your homes. Your recommendation means a lot to us, and we're here for you whenever you need waterproofing services again!

  8. tneK

    Very Reliable company . Got to know them through my friend. Professional, fast, very fair and transparent pricing. Solved my house water leaking problem and even provided warranty for the repair works. Had already used their service another time for my other water leakage problem. 👍👍👍👍👍

    Response from the business

    Thank you for your wonderful review, tneK! We're thrilled to hear that you found our services reliable and professional. Your support and trust mean a lot to us. We look forward to helping you again in the future!

  9. Kc Y.

    Responsible, professional and fair pricing

    Response from the business

    Thank you for your positive feedback, Kc! We're glad to hear you found our services responsible and professional. We appreciate your support and look forward to serving you again!

  10. Shelley T.

    Wein was recommended by my painting contractor to fix some leak issues regarding my roof. He gave me a fair quote and his workers carried out the job promptly and were polite, tidy and professional. Since then Wein has done 2 other jobs for me for another part of the roof. I fully recommend this company for waterproofing issues👍👍👍

    Response from the business

    Thank you so much for your wonderful review, Shelley! We're glad to hear that Wein and our team were able to assist you effectively with your leak issues. Your recommendation means a lot to us! We look forward to serving you again in the future.

  11. Ganesh K.

    Good

  12. Yj Y.

    We have a leaking complaint from our downstairs neighbour, and our MCST maintenance team said it's likely a waterproofing problem, so I called up Allstar for site visit and quotation. Mr Johnson Chin came and looked around for about an hour to evaluate the problem and assessed that the root cause is leaking water supply pipe. He suggested us to engage a plumber instead. Throughout the whole site visit, he was patient, climbing up and down between 2 houses and also gave advices to our other leaking matters. Although we did not engage their service, I am impressed and thankful for the service and advices provided by Johnson.

    Response from the business

    Thank you for your kind compliments for Mr Johnson. This will keep us continue to serve the community with our professional waterproofing services and advices.

  13. Li S.

    I've been using Allstar for several leakages problems. They're very experienced in finding the causes of the leakages and resolve the issues with proper recommendation. They are very professional. I didn't believe in grouting before engaging their service abut 5 years ago, which is still still very good. Thank you.

    Response from the business

    Thank you for making us as your preferred waterproofing partner for the past 5 years. We value your feedback and really appreciated. Your compliment will helps us to continue providing excellence services.

  14. We engaged Allstar Waterproofing because of the good reviews. Wein is knowledgeable, professional and approachable. We find him to be a man of his word. He is reliable. Thank you for your excellent service, Wein.

    Response from the business

    Thank you for giving us a chance and your kind compliments. We will continue to provide professional waterproofing services and workmanship to the community.

  15. Linda C.

    I had an annoying water leakage in my balcony and previous contractor came but was unable to nail the problem. Instead, the contractor gave some trial and error recommendations as he was not able to resolve the leak even after hacking the walls. Finally, I invited Wein for a free consultation. He shared that he would only provide a quote after assessing the problem and I was thinking he may intentionally magnify the problem so as to get the business. To my surprise, he was very careful and patient in checking out the source of the leak and even confidently shared a DIY method to resolve the problem. I really cannot thank him enough, especially when he did not lied about the problem hoping to just get the business. You will go far and beyond, Wein! For your honesty! Strongly recommended to engage this company for any waterproofing problems.

    Response from the business

    Thank you for your compliments on Mr Wein. It's a great pleasure to help you resolve your leakage issues and save on unnecessary cost.

  16. LIN Y.

    Wein is approachable and responsive, professional is professional, he knows where e problem is better than I know. Thanks Allstar for the great work done.

    Response from the business

    Thank you for giving us a chance and your kind compliments. We are glad that you are satisfied with professional waterproofing services and workmanship.

  17. Tay Kok C.

    Allstar Waterproofing was introduced through a friend whom I met Wein to work on the project. The works involved was to water proof the entire roof top and part of the window panel. 7 days were taken to complete the job. It was done professionally, Wein was very accommodating and friendly. Price quoted was within my budget and on my view is reasonabl. I strongly recommend Allstar if anyone needs the service.

    Response from the business

    Thank you for choosing us as your preferred waterproofing contractor and your kind compliments to our professional waterproofing services. This will helps us to continue providing great services.

  18. Sam W.

    I encountered water seapage issue in my terrace on my second floor leading to my main door entrance last year in 2020. Went through a frantic search and managed to meet the manager Wein of ALLSTAR Waterproofing & Services. After engaging Allstar to have the fault rectified & repaired. The leak was totally stopped. The workers assigned were responsible and also ensured proper repair work was indulged. No slip short shabby work which I was very impressed. The manager himself also attended to site inspections to assure proper rectification was conducted. After a year has passed. The repair was so satisfying and despite heavy downpour, the repair shows no weakening. In summary, I highly praise ALLSTAR 's team and highly recommend them. In fact, had already recommended a few friends to ALLSTAR and they too are very satisfied with their professionlism. Sam Wong / Hillview

    Response from the business

    Thank you for giving us a chance and your kind compliments to Wein and our professional waterproofing services. This will helps us to continue providing great services.

  19. Ham B.

    Very impressive service in a time of need by owner Mr Wein. In this business a proper diagnosis is critical. Wein spotted the cause of a leak that other contractors gave up trying to solve after 3 years. Highly recommended.

    Response from the business

    Thank you for your compliments on Mr Wein. It's a great pleasure to solved your water leakage issues.

  20. Chua Jian H.

    Very experienced and detailed work done. Do look for them if you have any home fixing job required for your home.

    Response from the business

    Thank you so much for taking the time to write this positive review for us.

  21. We cannot recommend this company enough. From start to finish, Roy/Lim were honest, communicative, professional and friendly. Unlike other money-grabbing businesses, they were consultative and listened to our roof repair requirements. Alongside being patient with our questions, they also went the extra mile to send us constant updates/ pictures on their progress, regardless of time of day. In the end, we not only have a sturdy roof but the job was completed faster than expected. The workers also left the site clean and tidy. If you want a peace of mind around roof repairs/waterproofing, Roy/Lim are your go-to dream team. You will be impressed!

    Response from the business

    Thank you for your kind compliments to Roy, Lim and our professional waterproofing services. We glad that our works met your expectations. This will helps us to continue providing great services.

  22. Karin

    Satisfied. Workmanship is good, workers are polite and clean, happy landlord and tenant. I recommend Allstar Waterproofing to anyone who need waterproofing work to be done nicely in their place.

    Response from the business

    Thank you so much. We are glad to hear that you are satisfied with our professional waterproofing services and workmanship.

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Allstar Waterproofing & ServicesHonestfix score 61 · Sembawang
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