Aston Air Control Pte. Ltd.

1. 1.0Ed A.1 May 2026

   Dissapointing that UOL engaged them to service our condo unit aircon (Top in early 2025), and UOL agree to their terms in not allowing residents to reschedule when many yet to move in and do reno. I skipped the first complimentary servicing as reno still ongoing. I made arrangement to take leave for the second one as my reno has ended and was home by 330pm waiting for them. The servicemen came in the morning, trying their luck that I'm at home, when my appt is 345 on that today. No integrity and slip a note under my door claiming that I'm not at home! I wonder how many times they had done this to other condo residents. I feedback to the management office requesting for my feedback to be forwarded to UOL for their review. Because of this experience and also poor experiences shared by other residents, I don't trust their servicemen. Not going to take up the balance free servicing even if they offer to come back as service recovery! I will engage my usual trusted aircon service guys instead and do check and cleaning. Ps: in January 2026, my aircon at two rooms not cold. Contacted daikin direct, Gas toup made by daikin but still not cold after 1 month. Contacted daikin directly to do testing.

2. 5.0classy12 Jul 2025

   My regular air con service team never disappoints. Always so careful — they even covered the bed with plastic. Really appreciate their thoughtfulness! Highly recommended 🙌

3. 1.0Siow Hwee W.10 Jun 2025

   1 hour late despite the fact that my unit is the first appointment of the condo that day. No reasons given, no apologies, no communication, thoroughly unprofessional. Our entire home schedule had to be pushed back.

4. 1.0Amber J.7 May 2025

   Worst aircon operator ever. Not sure why condo contractors like UOL still use them. They cannot reschedule appointment. Don’t ever engage them

5. 1.0Jason28 Mar 2025

   Worst experience ever. If I can rate negative stars, I would have given it. They slipped a paper under my door and said “there was no respond… we regret we will not be able to provide a replacement appointment” When I called, they said, we cannot do anything, we have to follow a schedule. Engage at your own risk. Worst of the worst.

6. 1.0SL S.30 Dec 2024

   Stay away

7. 1.0Jess T.4 Jul 2024

   They are my condo aircon service provider and my condo is a brand new one. The strange thing is every 6 months, one of the new compressors will run out of gas. After the free servicing, I had no choice but to continue with them as I am not sure what was the issue. After the 3rd top up of gas, they recommended me to do a pressure test which will cost me a few hundreds dollars. Naively, I thought to spend the money and solve the issue, rather than having to top up the gas every few months. After the test, they told me the issue lies with one of the valves at the compressors, so they replace it. I thought all was fine but the gas leak happens again. I call the call centre and told them I need them to come and check what happened. The team came but is just the servicing team who is not aware of what is happening! I got to make a big fuss before the service team helps me to check the air cons and compressor and keeps saying that everything seems ok. They just tape up the pipes which seem to be just entertaining me. I was super upset and demand another pressure test (free). They said they will feedback to the management and call me. I waited for close to a week and no one calls. I got to call and ask what happened. Apparently, no updates was done cos the person who answered the call has no clue what was going on even after checking my records. This is ridiculous. PLEASE DO NOT USE THEM AT ALL.

8. 5.0skawngur16 Mar 2023

   Call the hotline support and proceed with enquiry, The staff do solve my issues in an efficient way even though i have quite a lot of questions to ask. Kudos to the hotline crews.

9. 1.0janice W.14 Nov 2022

   Very bad experience with Aston. Called to fix appointment for AC service. I came late about 10mins and called them to wait.Left without any call. Fixed another appointment but no one come. Again fixed 3rd appointment at 330pm on another day.kept waiting and no one come.Called again,said come at 4pm.double check ,said 4-430pm.really bad service and never on time.will not engage their service any more!

10. 5.0Jit T.19 Jun 2022

    I engaged their service last month... Good service with good manner... Will use them again. Cheers

11. 1.0David W.28 Aug 2021

    Had a unit serviced by this company and 20 days later it's non-functional. Repeated calls to their "Service Hotline" yielded only excuses and delays. Time to cancel the contract and move on to a responsive provider!

12. 1.0Elaine17 Jul 2021

    WORST AIR CON SERVICING EVER. They cleaned 4 aircons in 20 mins (ie: 5 mins per aircon). They said they did all the necessity but it was still EXTREMELY dirty, caked in dust, mould still inside tray, did not wipe down, made a mess in the toilet, and was very reluctant to allow my husband to do a post cleaning check. When they left, my husband opened up the aircon and noticed it was still disgusting. Called them and emailed them but they insists they did a great job and did not think that their shoddy cleaning was unprofessional. Customer service sucks. Air con servicing people also sucked at their job. This company may as well be called “We suck so bad at air con cleaning service” - DO NOT RECOMMEND AT ALL. hire them at your own peril.

13. 1.0Xiaoxiang V.22 Apr 2021

    This is one of the rare moments I write a review, but the situation forces me to do so. Really the worst of the worst. Be extremely careful when engaging them for AC installation. They are the assigned vendor for all the aircon installation in The Clement Canopy Condo, where I'm staying at. Their warranty was only for 1 year, with 2x 6-monthly servicing. We fully trusted their professionalism at first, until the brand new aircon broke down just after the 1 year mark. We only realised this when we engaged a third party to service our aircon. When they remove the air con casing, they were shocked to see the aircon panes are frosting(See video attached). They went on to do a further diagnosis and confirm it was the air con gas leaking. The pressure should be 120psi but the reading only show 75 psi. They also told me it was very unnatural for a new aircon under regular servicing to be leaking. We immediately emailed this company to sort things out. However, their manager, Alvin Ang, immediately pushed the blame to the new contractor, claiming that it was them who spoilt it! I can't believe this is the attitude of the company towards their customers. BTW, the new contractor only came for inspection for the 1st time and they spotted this leak immediately when they remove the air con casing. They didn't even have any chance to spoil it. Just want to leave this review to warn others who may be thinking of engaging them. Attached some photos as evidence.

14. 5.0Mark L.10 Mar 2021

    Good service at reasonable price.

15. 5.0Luxury B.2 Feb 2021

    One of the best service company I ever used. Very responsive and good service.

16. 1.0minjun H.25 Feb 2020

    Not an honest company. Ask their staffs to give 5 star rating to their own employer. Funny!

17. 1.0contra T.15 Mar 2019

    Rubbish company

18. 1.0Jianshu Y.10 Jul 2018

    This company cheats on their customer. The aircon they installed got gas leakage issue, I claimed the issue twice when the aircons are under warranty, but they didn’t admit the issue. Then the aircons are out of warranty, they start to charge huge price to identify the leakage point and repair.

19. 1.0Porus K.20 Feb 2018

    Not a customer centric company, I would not recommend anyone a company with such mindset ...

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