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85
Honestfix
score

Meide.sg

4.7 (1,545 Google reviews)Based in Jurong West

AI summary

Customers mention move in and move out jobs in 2 reviews, regular home cleaning in 1 and post-renovation cleaning in 1. Customers praise cleaners who came on time, finished within the time and left the house clean and dust free. Of 34 written reviews, 7 say they used the business again, 5 say it came quickly, 4 say the problem was fixed and 1 says they knew the price before work started. Its website says it takes urgent jobs, it publishes a WhatsApp number and it is rated 4.7 out of 5 from 1545 Google reviews. Message on WhatsApp with the type of clean and your home size, and ask for the price.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 34 written reviews of 1,545 on Google

Summary of reviews

Fixed the problem4 of 34 reviews · 12%
Came quickly5 of 34 reviews · 15%
Price known upfront1 of 34 reviews · 3%
Would use again7 of 34 reviews · 21%
Problem came back2 of 34 reviews · 6%

Jobs customers mention

Move in and move out 2Repair 1Regular home cleaning 1Post-renovation 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

34 written reviews to read

1,545 ratings on Google
34 reviews
  1. Harshini H.

    Signed up on their website as a babysitter. They asked for a non refundable payment before the interview. Should have suspected something shady in that already. In the end no response from Chloe & after that she had an assistant. The assistant used to give appointment on that day itself like we have nothing else to do. Once i told them to let me know in advance instead of that day itself. Then silence already. I had a friend who after pushing so much finally got an interview. She has years of experience in babysitting & infant care + child care educator. Yet they did not call her for any assignments but in the group have so many parents in need of babysitter. When tried to ask they say not available but the assignments kept repeating like those poor parents in the end had no one. The hourly rate is so low already & they still take a cut from that. Taking non refundable payments from people & not even arranging an interview or providing a job. The reviews here speaks for themselves. So many 1 star honest reviews about this company & how they are ghosted or cheated of paying upfront then having no cleaners or babysitters show up. Disappointing company. Idk how it is still here. Maybe that's why Chloe insist on non refundable upfront payments because if not no one will pay for a no show service & ghosting service. Better take money first and run. Would give 0 stars or negative if possible. 1 star is too generous for this company's service & attitude.

    Response from the business

    Dear Harshini Hershey, this is the Ops Manager Ronnie. You’re so sorry to hear about this situation. I would like to reassure you that Chloe has been dismissed from the company since July 2026. Please email us any details and we will assist you to correct any wrongdoing and also continue any necessary investigations. We hope to have you onboard again. We are truly sorry for the babysitter experience and would continue to improve the processes. - Ron

  2. summer W.

    Terrible service! Twice the helper didn’t turn up and I called, no answer. Messages, no reply. Terrible terrible service. It left me no options for any backup plan as it was always last minute no show. There is no emergency number to contact too. Not gonna recommend and advise you all not to choose this company. Not reliable at all. Another incident! Terrible service! The helpers are irresponsible, always MC last minute and the company doesn’t even inform or take any actions when helper MC. I waited and it’s such a waste of time! Terrible service! Pls DO NOT engage this company! Another indecent Jesus!!!! It’s been more than 5 times, their helper cancelled on me and I was not being informed. I got to know last minute and the helper said she had informed the agent, unreliable service and can’t reach out to any customer service when emergencies like this happened! SUPER DISAPPOINTING!!!

  3. kee S.

    Good and responsible agent. Recommends very good babysitter jobs. I am writing to share my sincere appreciation for Li Mei. She is truly outstanding in every way — exceptionally responsible, reliable, and always goes above and beyond to provide excellent service. Even when she is on leave or off duty, she still takes great care of us, arranges all matters properly, and keeps us updated promptly and clearly. Whenever we share feedback or raise any concerns, she follows up closely, looks into every detail carefully, and ensures that every issue is fully resolved. She is patient, sincere, thoughtful, and treats everyone with genuine care and respect. Her dedication and professionalism are truly remarkable. Without doubt, she is one of the most dedicated and capable agents we have ever worked with. We are extremely grateful for her hard work and highly recommend her service.

  4. Rajiv D.

    Thanks your support, claim process very fast 👍

  5. Dianny T.

    Margaret is pro and work fast. She knew how to clean in the proper way. 3hrs $69 its a good price. Thank you❤️

  6. Sandra B.

    Engaged their services for post HIP upgrading and I have to commend the ladies that came in. They did an excellent job in cleaning and making my home dust free. I was feeling unwell and lost my voice and they took the initiative to carry out the works in my home without me having to say anything. Definitely recommend and will engage them again.

  7. Carven L.

    I am very disappointed with the service. I booked a cleaning session for today, but the helper never showed up. I tried contacting the company multiple times via WhatsApp, but received no response at all. I also called the helper directly, and she informed me that she had not even been assigned to my booking. This lack of communication and poor coordination is extremely frustrating, especially when customers make plans based on confirmed appointments. Since the service was not provided, I expect a full refund without any delay. Overall, this has been a very disappointing experience, and I would not recommend this company based on the poor customer service and lack of professionalism.

  8. Duncun H.

    Ms Brin from Meide.sg is professional and meticulous. She spare no effort to meet my family demands within the short 4hours. The house is clean and tidy. Fantastic.

  9. Shiau Hong L.

    Meide's service has become terrible the past two months. Response is slow and the cleaners they send do not clean well at all. I cannot wait to finish my package and switch to another cleaning company.

  10. Latha B.

    Really happy with the overall experience.😊 thanks to everyone

  11. Suresh K.

    Came on time as per schedule & finished the expected job with in the time.

  12. Naveen K.

    Excellent service. Engaged Meide for full house cleaning. The service worker came on time and completed the job on time. Highly recommended service. Very professional.

  13. The cleaner I use is great, but the communication with this company is the worst! Slow responses and difficult to communicate. It’s very frustrating!!

  14. Thanks Li Mei for kind support

  15. Winson Hah (.

    Very good service & recommend to my family members

  16. Lizette L.

    Some freelancer nannies dont want to accept hfmd cases as they are contagious but the agency was still able to provide us a professional babysitter to care for my daughter. Thanks Li Mei for the efficient service and Susan for taking care of my daughter. Now I will have a reliable backup plan if in case of any emergencies.

  17. Serene T.

    Terrible Customer Service. Some cleaners are good but if a session is missed, Meide does not schedule a replacement properly. They do not have support on weekends even though the cleaning appt are on weekends. Just like other customers’ feedback, they just ignore you on weekends. There is no number to call and they don’t reply text on Telegram nor WhatsApp. If they reply on weekdays it is very slow. But they are super fast to ask you to book and pay in advance. But almost zero support if something is wrong.

    Response from the business

    Hi Ms Serene, so sorry to hear about this. We acknowledge that on same day today 4 April Saturday you had sent us 20-30 messages. We had replied it almost immediately it would take time to check the schedule and records carefully. So sorry that we could not give you a full and thorough reply as of today as it is Saturday night. Our team will definitely check on it once we are back in office on Monday to help get things sorted out. we really appreciate your patience and understanding 🙏

  18. Syavon A.

    Yulianti Solo Paragon Mall Always Success with Moen Moen Steak

  19. Ariel M.

    Medieval is has excellent services ,very helpful ,recommend it all the time

  20. Vishal K.

    I'm impressed with their quick resolution of issues .Ariba mam thank and loans cars24.

  21. Shafiq R.

    Great service delivery by the cleaner. Booking was smooth as always

  22. Abigail L.

    Thanks for the efficient and organised response in finding us a part time help during our regular helper's home leave period. Brin did a good job with cleaning and organising the house and was also patient with helping out with our kids. Hope to utilise your service again.

  23. Cho Mi Mi T.

    I had a great experience with MEIDE HSS. The team is very professional, friendly and helpful. They responded quickly and provided excellent service. The work was done carefully and everything was well organized. I am very satisfied with their service and really appreciate their effort. I would definitely recommend MEIDE HSS to anyone looking for reliable and quality service in Singapore. Thank you for the great support!

  24. Lewis L.

    For context, Meide requires upfront payment. I booked a helper through Meide.sg for 21 Feb. The helper did not show up, and there was no prior notice from the company. When I contacted them, they acknowledged it was their mistake and asked me to reschedule. However, I had set aside my day specifically for this appointment. I am disappointed in their service recovery so forgive me for not giving them another chance at my expense. I requested a refund instead. Since then, communication has been non-existent - they effectively ghosted me. My refund request has been ignored despite multiple follow-ups via WhatsApp and email. I later received an email stating their WhatsApp was “not working,” but my email replies also went unanswered. I even contacted their alternate number and could see messages being read, yet no response was provided. To think that they actually reached out to me just before 21 Feb to ask to schedule (and pay) for my next session. Very poor service recovery and customer support. I hope the company can address this properly. I would update this review if I ever get my refund back.

  25. NAGENDRA PRASAD C 2.

    As a student, I really appreciated the practical approach at Branzone Design School. The trainers explain concepts clearly and focus a lot on real-world applications, which helped me build confidence in design tools and creative thinking. The learning environment is supportive and motivating.

  26. Cheryl K.

    Service was great. Helper was very fast! Would recommend.

  27. Yuen Ling Serene C.

    My whole family was sick and we decided to engage someone to help with the spring cleaning to get ready for CNY. Meide was very prompt in their responses and they were reasonable in their rates. Even at the last minute, they managed to secure a helper who came and did the vacuum and mopping plus toilets within the designated two hours. Highly recommended!

    Response from the business

    Thank you so much Miss Serene for your kind words and we are delighted to help you for your home cleaning 🧽 needs 😍

  28. Alfian K.

    Was assigned Ms Hazel for the cleaning session and her effort was awesome. Admin was responsive too! No complaints!

  29. Anne M.

    Have used a few times now and very happy with the cleaning services. The last two cleaners have been very polite and kind as well. They show up promptly and work hard. Highly recommend.

  30. Tera Baap H.

    Good services

  31. I did a pre-move in clean. There was a 4 person team and it took about 2.5-3 hours. Good attitude from the lead who was meticulous in cleaning cabinets and attended to my requests where I wanted the team to be more thorough - managed to remove much of the dirt and stains in areas of concern like bathrooms like the shower screen and grout lines.

  32. Shermaine L.

    Maggie is fast and efficient, highly recommended for her.

  33. Xvii A.

    Able to book a 3-hour cleaning session and requests a mandarin speaking helper. She follows instuctions and is thorough in her cleaning. Will engage in this cleaning company again if needed.

  34. Ariel T.

    I booked a post-tenancy cleaning service recently and was impressed by how meticulous and efficient the cleaners were. They even removed the kitchen drawers so that they could vacuum and wipe the area behind.

Something wrong on this listing? Corrections

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85
Meide.sgHonestfix score 85 · Jurong West
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