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Honestfix
score

BS Plumbing Services

4.9 (103 Google reviews)Based in Jurong West

Reviews

Latest 47 written reviews of 103 on Google

Summary of reviews

Fixed the problem34 of 47 reviews · 72%
Came quickly25 of 47 reviews · 53%
Price known upfront5 of 47 reviews · 11%
Would use again7 of 47 reviews · 15%
Problem came back1 of 47 reviews · 2%

Jobs customers mention

Leak repair 8Choke clearing 7Toilet bowl and cistern 6Tap, sink and basin 2

Based on the Honestfix algorithm — see how it works.

Customer reviews

47 written reviews to read

103 ratings on Google
47 reviews
  1. CG T.

    Called in the morning for choked toilet sink problem, came in an hour to fix the issue. Also gave useful tips on how to maintain to prevent same issue in future. Recommended!

    Response from the business

    Hi CG Tan, we truly appreciate your business, and we’re so grateful for the trust you’ve placed in us.

  2. Doreen Tay :.

    Good, fast and reliable service. 1 week free repair or exchange if anything not working

    Response from the business

    Hi Doreen, thank you for the kind feedback, trust and support!

  3. Surya R.

    Mr Benny Lim responded to our call immediately and came down to check the issue quickly as well. He was able to fix the problem on the spot for a reasonable price. He also provided advice on maintaining. Highly recommended to anyone seeking plumbing services in the west area!

    Response from the business

    Hi Surya, thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.

  4. Goh J.

    Benny is helpful and provides advise on the post maintenance. Fast reply in communications and punctual.

    Response from the business

    Hi Jeffrey, we would like to thank you for sharing this great review about our services!

  5. Yining L.

    Very good service. No extra charges. Thank you for the help. 👍👍👍

    Response from the business

    Hi Ellie, thank you for your business and your trust. It is our pleasure to work with you.

  6. Cherry C.

    Very good Plummer . Benny was early and fixed everything quickly and perfectly. I will definitely use his service again. Great person!

    Response from the business

    Hi Cherry, we truly appreciate your business, and we’re so grateful for the trust you’ve placed in us.

  7. Saw good reviews on this plumber...so called up the phone number...Benny came to our house punctually and fix our leaking tap and pipes..think previously we did engage him before..but forget to post the review...he very nice and friendly and sincere..and gave us advice on the water pipes...his price is also very reasonable...will engage him again for future repairs

    Response from the business

    Hi P P, thank you for your business, your trust and your confidence. It is our pleasure to work with you. We look forward to being of good service to you again.

  8. John T.

    Benny attended to my home plumbing repairs urgently, price was OK, and good job. Thanks.John.

    Response from the business

    Hi John, thank you for hiring our service. Your support and trust in us are much appreciated.

  9. Hyzaa Ali K.

    Found this company through google. Contacted BS and Benny reached approximately 30 min later. Very fast, efficient, friendly and professional. Benny did a very great job in solving my toilet leaking issues..now my toilet is not flooded anymore👍👍thank you Benny for the great job..

    Response from the business

    Hi Hyzaa, thank you so much for the kind compliments and leaving a detailed review. Your support and trust in us are much appreciated.

  10. Rahim A.

    Mr Ben gave good advices about my home water tap alternatives. He also response immediately and changed my toilet water tap on the spot. Thank you Mr Ben for the advice and prompt service.

    Response from the business

    Hi Rahim, thank you for hiring our service. Your support and trust in us are much appreciated.

  11. Chen Jiapeng, K.

    Excellent service from Benny! He was swift and responsive in handling the WC leakage. We appreciate the quick assistance and found the charges to be very reasonable. Highly recommended!

    Response from the business

    Hi Kelvin, thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us.

  12. Chongchye P.

    Benny came during agreed time frame and did a good job. He explained all the options before executing the repair work. Charging is transparent, no extra surprise cost.

    Response from the business

    Hi Chongchye, thank you so much for the kind compliments, trust and support. Really appreciate it.

  13. Peggy T.

    Benny is a honest plumber that really knows his work. Very grateful to him that he clear the kitchen floor flooding. But now is flooding no more. Thanks Benny. Will call him again for any future plumbing issues.

    Response from the business

    Hi Peggy, we are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We really appreciate you being a customer. We’re here for you anytime.

  14. Heng A.

    Benny is super helpful & willing to explain beyond his experience. Thumb up

    Response from the business

    Hi Heng, thank you so much for taking the time to write this review, it means a lot to us. Cheers!

  15. Bing Jie L.

    Great friendly service provided by Benny.he shared his knowledge and managed to resolve the pipe leaking issues.definitely recommend him for plumbing issues.

    Response from the business

    Hi Bing Jie, thank you for hiring our service. Your support and trust in us are much appreciated.

  16. John T.

    Mr Benny Lim was a lifesaver. I showed him the picture of the problem (pipe joint broke). He assessed it immediately and provided me a few options to see what I could do. As water is utmost importance I had to do an emergency option. He came down within the stipulated time and explained to me what happened and how to mitigate the problem. He had all the tools and spare parts to make the necessary replacements. I had to forgo style but he provided parts that were of better material. After checking through, he gave me some advice on what to look out for and how to do proper care and taught me what to do next time when such a problem occurs. He even provided a week warranty and will come and replace at no extra cost. Overall superb service and attitude. His number is saved for my future plumbing needs.

    Response from the business

    Hi John, thank you so much for the kind compliments, trust and support. Really appreciate it!

  17. I had leaking pipes in my bathroom and due to rust in the clutches some of them are detached from the bathroom wall. Called uncle Benny to ask for quotes, he immediately told us there is no need to change pipes, he will assist to drill in more clutches to hold the pipes. And recommended how to better manage our bathroom taps. His suggestion saved us alot of money. Really very thankful to have him. Thank you Uncle Benny!

    Response from the business

    Hi D T, thank you for supporting our business and leaving a detailed review.

  18. Frank K.

    I highly recommend Benny's plumbing service. Got a problem with my toilet bowl overflow system and called him on a weekend morning. He was free and came down to fix before afternoon. Now I am free to go enjoy my weekends without worrying about this. Well worth it! Thanks Benny!

    Response from the business

    Hi Frank, thank you for the kind feedback, trust and support. We're glad you're happy with our service.

  19. Marlow L.

    Benny is patient and experienced plumber. Gave good advice. Importantly get the job done. Thanks

    Response from the business

    Hi Marlow, thank you for the compliment. We are happy you're pleased with our work.

  20. Tidusleosepio

    Good and reliable

    Response from the business

    Hi Tidusleosepio, thank you for the kind feedback, trust and support.

  21. Penny A.

    Very friendly guy and have done the job well and fast . Teach us some basic way to do if pipe explode

    Response from the business

    Hi Penny, thank you for your compliment and business. We look forward to being of good service to you again.

  22. Teng

    Engaged Benny’s service and quite an honest person.

    Response from the business

    Hi Teng, we truly appreciate your business, and we’re so grateful for the trust you’ve placed in us.

  23. Gwen S.

    I had a choked sink and toilet bowl and at the same time needed to replace the faucets in my home which were slightly complex due to the design of our sinks. Benny was clear and upfront about the fees incurred to allow me to make a decision. He provided clear diagnosis of the issues, as well as explained complexity of installation. He also provided additional tips on how to maintain as well as how to avoid similar problems in the future. He is also knowledgeable and shared the potential issues for the type of sanitary fittings that we had. Overall he is experienced in his craft and was easy to communicate with.

    Response from the business

    Hi Gwen, we are so grateful for your review. Thanks for sharing your rating with us and the community.

  24. SK K.

    Solve my problem quickly. Price reasonable. Thank you

    Response from the business

    Hi SK, thank you for your business and your trust. It is our pleasure to work with you.

  25. loren L.

    Great service! Resolved the issue professionally and promptly :D thank you!

    Response from the business

    Hi Loren, thank you so much for your support and kind review. It is our pleasure to work with you.

  26. GN N.

    Excellent and prompt service from Benny! Very detailed in his explanation and perform multiple checks to ensure fixes are done well. Thanks Benny!

    Response from the business

    Hi GN, ,thank you so much for the kind compliments, trust and support. Your review means a lot to us. Thank you for choosing us.

  27. QuackDudu

    Very pleased with the boss and owner coming down within same day to fix my toilet flush leakage issue. Good man and keen to help and share knowledge with customers. Must recommend to all who view this post.

    Response from the business

    Hi Isaac, we would like to thank you for sharing this great review about our services, and the trust you’ve placed in us.

  28. Siti K.

    Responsive. He resolved the plumbing issue and installation efficiently.

    Response from the business

    Hi Siti, we would like to thank you for sharing this great review about our services!

  29. SY W.

    Very prompt response and solved the clotting issue in my kitchen immediately which caused the flood. Benny came over to check the issue and used his machine to break down the oil clot which have harden in my kitchen water outlet and taught us how to maintain and prevent such issue from happening again as we do heavy cooking in house. As the hole is behind my fridge he has to move my fridge out in order to check the issue. Good and reliable service.

    Response from the business

    Hi Shi yun, thank you so much for taking the time to leave an excellent review. We really appreciate your business.

  30. Yvonne Y.

    Great service and offer of after sales service. Professional and pleasant.

    Response from the business

    Hi Yvonne, we are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

  31. Darren P.

    Fast and effective service with no mess.

    Response from the business

    Hi Darren, thank you for the kind feedback, trust and support.

  32. Benny the plumber was responsive to my queries and came to repair my kitchen sink within an hour of contacting him! The price was reasonable and he gave recommendations for other parts such as bathroom taps too. The pricing is transparent, no hidden or surprise charges.

    Response from the business

    Hi J S, thank you for your business, your trust and your confidence. It is our pleasure to work with you.

  33. Kian Koon T.

    They have moved, but phone still accessible

    Response from the business

    Hi Kian Koon, thank you so much for your trust and support. We’re here for you anytime.

  34. Wendy C.

    Good and friendly service. Benny is resourceful and polite. He responded promptly and provided an efficient solution to my problem.

    Response from the business

    Hi Wendy, thank you so much for the kind compliments, trust and support. Really appreciate it!

  35. Geok Yian G.

    Benny was very quick to respond to my phone call and made an arrangement to check our toilet on the very next morning. He diagnosed the problem quickly and got to work immediately and replaced the flushing mechanism. A small leakage developed during the night, and we called him the next morning. He came almost immediately. He replaced the faulty part and would not accept any payment. He gave us advice about how to maintain our toilets and we greatly appreciate his suggestions and his speedy responses to our requests. We are very glad to have found him online and will certainly recommend his service to everyone. Thanks very much, Benny, for making our toilet go away :).

    Response from the business

    Hi Geok Yian, thank you so much for taking the time to leave an excellent review. We really appreciate you being a customer. We’re here for you anytime.

  36. Jai Kumar A.

    Very soft spoken and knows his job. I am a water treatment specialist and also know about plumbing. So he did a good job. Hope it won't leak. Recommend people to try him.

    Response from the business

    Hi Jai, thank you for hiring our service. Your support and trust in us are much appreciated.

  37. peixian

    Uncle Benny has good knowledge and he fixed our toilet bowl in 1 hour.

    Response from the business

    Hi Peixian28, thank you so much for your kind review, we really appreciate your feedback.

  38. kodies

    Benny is very Professional, have come across a few plumber and saw his review before deciding to engage him. As he was honest and upfront with the cost. He replied / call me almost immediately when I send him the issue at late night around 11pm-12am He came in the morning around 9am today to fix my kitchen sink and floor trap. Highly recommend to others. He also share tips on how you can avoid and prevent similar issue. His service is a 5 star service Thank you.

    Response from the business

    Hi Kodies, thank you so much for your kind words and recommendation. It’s so encouraging to hear back from happy customers!

  39. Chitra K.

    Mr Benny did an excellent job of declogging the drainage outlet in service area. Response was quick and explained in detail the reason for the problem. Any issues in future would prefer to call Mr Benny. Was upfront about the cost, no surprises..

    Response from the business

    Hi Chitra, we are so grateful for your review. We really appreciate you being a customer. We’re here for you anytime.

  40. radha R.

    Very prompt. Clean n neat washbasin tap replacement work. Reasonable price inclusive of labour n product. Very clear explanation of what the problem was n how it will be rectified. Very satisfied w service

    Response from the business

    Hi Radha, thank you so much for your kind review. We are glad that you are happy with our plumbing services.

  41. Nithya

    Benny response promptly, he was very polite and explained everything clearly. He worked fast & effectively. Appreciate his timely help on our plumbing issue.

    Response from the business

    Hi Nithya, thank you so much for the kind compliments, trust and support. Really appreciate it!

  42. Hazlina R.

    Benny was professional, considerate, friendly and super helpful. He came as soon as he heard so I can resume work at home asap. There was a clog in the kitchen drain (it was a swimming pool in the kitchen, see pict) so he helped cleaned it out. Good thing the gunk clogging the drain was able to be removed. Did my dishwashing and laundry without incident aft his help. Super fast service. Our family really appreciate it.

    Response from the business

    Hi Hazlina, thank you so much for taking the time to leave an excellent review. Your support and trust in us are much appreciated.

  43. Hue Yin Elisa W.

    Patient, reasonable price and professional adviser. I will recommend him to my friends and shall keep him in my contact list for plumbing services.

    Response from the business

    Hi Elisa, thank you for the compliment. We’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with our service.

  44. Bee Chin O.

    Great service from Ben. Called him in the morning and was at my place by noon. He will give you a few options on possible repairs. Appreciate the swift and effective job done.

    Response from the business

    Hi Bee Chin, thank you for your business and your trust. It is our pleasure to work with you.

  45. Chee Wai C.

    Fast response, transparent prices, and gets the job done!

    Response from the business

    Hi Chee Wai, thank you so much for this review. We really appreciate you being a customer.

  46. Tyler K.

    Happy with their service, no hidden cost, charge fairly and responsive. Thumbs up!

    Response from the business

    Hi Tyler, thank you so much for your kind review. We are glad that you are happy with our services.

  47. Peter N.

    Experience and friendly Uncle, Good service on plumbing work. Highly recommended.

    Response from the business

    Hi Peter, thank you so much for the kind compliments, trust and support. Really appreciate it!

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52
BS Plumbing ServicesHonestfix score 52 · Jurong West
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