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CL Pro Service Pte Ltd

4.9 (30 Google reviews)

AI summary

Reviews are mostly water dispenser and purifier installs, repairs and filter changes, with Mr Tan named often, plus some door, stove and toilet bowl jobs. Customers praise quick, informative replies and technicians who explain the machine. Of 28 written reviews, 12 say the business came quickly, 8 say the problem was fixed, 4 say they used it again and 2 say they knew the price first.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 28 written reviews of 30 on Google

Summary of reviews

Fixed the problem8 of 28 reviews · 29%
Came quickly12 of 28 reviews · 43%
Price known upfront2 of 28 reviews · 7%
Would use again4 of 28 reviews · 14%
Problem came back1 of 28 reviews · 4%

Jobs customers mention

Toilet bowl and cistern 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

28 written reviews to read

30 ratings on Google
28 reviews
  1. Lester L.

    Did my damaged main door. They are sincere, honest with recommendation that will do much savings for their customers. The workmanship is good with reasonable pricing. I have been using their services repeatedly. A trusted contractor who basically does all handy assignments.

  2. Frankie C.

    I engaged their services for a water filter installation through Carousell after seeing their good reviews. Unfortunately, my experience turned out to be quite different. I made full payment and an appointment was scheduled a few days later. However, on the day of the appointment, no one turned up and I was not informed of the reason. Later, the technician contacted me and said that his vehicle had broken down. I understand that unexpected situations can happen, but I felt that I should have been informed earlier. The appointment was then rescheduled to the following day. Unfortunately, the same thing happened again—no one turned up and there was no response or update from them. At that point, I decided to request a refund. The person I initially contacted did not handle my concerns professionally, and some unpleasant words were used during the conversation. When I requested to speak to the boss, someone contacted me claiming to be the boss, although I recognised him as the same person I had previously been communicating with regarding the appointment. Thankfully, the refund was processed shortly afterwards. This is based solely on my personal experience, and I am not intending to attack or discredit anyone. I simply believe that if they were unable to carry out the installation, or were not able to take on my job, it would have been much more professional and respectful to inform me earlier rather than leaving me waiting without any updates. I hope they can improve their communication and customer service in the future.

    Response from the business

    Good evening Frankie Chew, Thank you for your review. When our technician reach your premises Singapore 730515 #01-139 you did not open the door to allow our technician to carry out the installation.

  3. Norli J.

    Friendly,polite, awesome servicing done

  4. han H.

    Friendly good service man Patiently answer to all my query 👍 🌟🌟🌟🌟🌟compliment for him Old unit trade in high value thanks recommended for those family need a healthy water filter , for me I select alkaline filter

  5. Ieda J.

    Fast, efficient. Highly recommended

  6. Kim Yeong Y.

    Before making my purchase, I spent quite some time comparing different brands, visiting showrooms, and understanding the long-term ownership costs. Eventually, I chose the Raslok T10 from CL Pro Service, and today I’m glad I did. The product is sleek, compact and looks great in my kitchen, but what truly made the experience memorable was the service. Leo was friendly, meticulous and took pride in his work. He patiently explained the machine, answered every question, and made sure everything was installed perfectly. Those little touches gave me confidence that I had chosen the right company. I was also pleasantly surprised to learn that he would personally return for my future filter replacement, so it feels like I’m building a relationship with someone I can trust rather than dealing with a different technician every time. Great product. Excellent service. Most importantly, peace of mind. Highly recommended.

  7. Terry G.

    Good service and will to extend extral help and advise.

  8. Haizan J.

    Friendly and efficient!

  9. Muhammad R.

    Initially, I engaged them to repair my old water dispenser. After assessing the unit, the technician advised that repairing it would be costly as it was an older tank-type model, and recommended replacing it instead. I subsequently purchased a new tankless water dispenser from them and was offered a very good price. The entire process was smooth and professional. Due to the excellent experience and service provided, I also decided to purchase a new stove from them. Overall, I am very satisfied with the service and products. The team was knowledgeable, honest, and helpful throughout. Highly recommended!

  10. Lester G.

    Very quick response, and informative.

  11. Maggie A.

    Fast Service and fast advise.

  12. I got my Raslok T8 water purifier installed within 2 hours from speaking to the very responsive and helpful Mr Tan. Very happy with it as it’s compact and within my limited budget. Thank you, Mr Tan and installer!

  13. DRSG Building Works & S.

    Good Service From Mr Tan

  14. ABDUL HALIK ABDUL A.

    Engage them last minutes and they came to my house. Very professional and entertain all my questions. Technician Joe very knowledgeable and friendly. Bought Raslok water dispenser from them. Very good service and highly recommended to all. Thank you

  15. Alan Z.

    Huge thanks to Mr Tan from CL Pro - One Stop Services for the excellent service. He helped me identify the water purifier problem accurately and explained the issue clearly. After I ordered the required parts, he came back promptly to fix everything for me. The problem was fully resolved and it really relieved a lot of stress for me. Very impressed with his professionalism, technical skills, and responsible attitude throughout the whole process. Highly recommended!

  16. Decry H.

    Was attended by Leo. He help me all the way to install and trouble shoot when initially the thing would not function. Thank you for you help bro.

  17. Phyllis W.

    Good and prompt service. Recommended!

  18. Jayven K.

    Fast efficient and honest work! Definately look for them again if needed

  19. ALHINDUAN F.

    Thank you Mr Tan for the great service☺️ Best service provider and very prompt in replying and installation of my new water dispenser. Definitely I will recommend to everyone who intend to have this water dispenser. Check out their other services too.

  20. Andrea L.

    Engaged CL Pro to install my undersink water filter. Initial experience wasn’t pleasant as the technician was very late and I had to follow up with the company myself to get updates. Things went smoothly after the technician arrived. He was friendly and apologized for being late. He also made sure to keep my sink area clean and tidy before he left, which was appreciated. Edit for clarity in response to owner's reply: Yes, appointment was for 1700-1800 hrs AND for job to be completed by 1800 hrs. I even double confirmed via the chat on my second follow up where I was told that the technician will arrive at 1745 hrs if the job can be completed by 1800 hrs as condo has a cut off time of 1800 hrs and the answer was 'Yes'. The job was completed by 1830 hrs in the end. Actual job done by technician was great, but I would suggest that the company look into better management of customer expectations.

    Response from the business

    Thank you for your review. Our appointment agreement was between 1700-1800hours & our technician drop by 1745hours. Apologize.

  21. John B.

    CL Pro service PL really did a good job when they came to replace my Hot/cold water dispenser cartridges...They used original korean made water cartridges under my supervision and was professional in their services. I would strongly recommend them...for singaporean users!

  22. Joe G.

    Punctual, knowledgeable and friendly! Highly recommended!

  23. Brien C.

    Good n friendly service

  24. Raymond G.

    Good service .. highly recommended

  25. Tysah M.

    they served an excellent sevice and hv a very friendly staff..recommended workmanship n service..

  26. Alom F.

    Really good service. We love it 😊

  27. Charinrut N.

    Fast, prompt & reliable service Transparent quote & tip top service Got my water dispenser at good deal & also manage to get them replace my toilet bowl, bidet & a DIY cuoboard for my toilet Very experience team

  28. Aaliyah A.

    Fast replies and efficient service! Painting job was well done with minimal mess and hassle

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CL Pro Service Pte LtdHonestfix score 44
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