AI summary
Reviews mostly cover regular aircon servicing and new installations, with technicians such as Yep, and the pair Fong and Ansari, praised as fast, polite and thorough. Of 50 written reviews, 14 say they used the business again, 9 say it came quickly, 5 say the problem was fixed and 1 knew the price first. Customers say they are reminded when servicing is due and not upsold.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 50 written reviews of 80 on Google
Summary of reviews
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50 written reviews to read
- 5.0
Have recontracted twice with them, been pleased with their service. They proactively reach out when its time for another servicing which makes it easy.
- 5.0
I had one fcu installed by this company and service is good. Now im taking yearly servicing with them.
- 5.0
Good and reliable air con service. Have been with this company for a while already, satisfied with their service.
- 5.0
Use them for many years and have been reliable
- 5.0
Ah hieng was very professional and efficient. Not pushy but polite and informative.
- 5.0
I have been a loyal customer of Cool Horizon for more than 10 yrs. Dont be fooled by those Air-Con maintenance services which claim top-up gas, plus chemical wash only less than $100. Each trip transport costs and 2 to 3 hours × 2 to 3 Technicians jobs + costs of Nitrogen how to charge customer less than $100? My air cond is Mistsubishi Mr. Slim 3 units + 1 compressor model. Each time I do a maintenance vacuum cleaning + gas top-up which costs me around $120+, this very old model of Air-Cond with life span more than 12 to 15 yrs, after maintenance servicing + gas top-up, can last for another 2 yrs of quiet, & cooling nights! The prices are reasonable. The Senior Technicans are friendly, & very experienced in servicing the air-cond. I would give them 5 stars rating.
- 5.0
Good service 👍🏻👍🏻👍🏻
- 5.0
Yep was quick, efficient and polite. Signed a package with them. 11/10 recommend.
- 5.0
Yep is good
- 5.0
Many years of reliable service. Yep was helpful and professional. Highly recommended
- 5.0
Very good service by Yep and Htep!
- 5.0
Good service. Thank you Yep & colleague
- 5.0
Installation done Yep. Come early and doing a good job
- 5.0
Yep did a good job in servicing my aircon. All fine.
- 5.0
Always arrange aircon serving with this company. Technician Yep is very knowledgeable and give good advise and service. Highly recommended!
- 5.0
Yep is responsible and helpful, thank you.
- 5.0
Fast and efficient service by Fong and Ansari. Very friendly guys and get the air cond job done.
- 5.0
I am satisfied with the work of Foong and Ansari.
- 5.0
Fong and Ansari … very good service
- 5.0
I have absolutely only positive feedback/review about the services provided by Team Kelvin and Mike from Cool Horizon. The services rendered by the company is very good for both regular servicing and new installations of aircon systems. I strongly and confidently recommend anyone who wish to engage them for the first time. Truly professional.
- 5.0
Team Mike and Kelvin from Cool Horizon are my favourite aircon service guys after I have engaged many other companies before them. I will continue to use their services. I have also had my old aircon systems replaced by the same company. I strongly recommend other users to engage this company because their services are absolutely reliable.
- 5.0
Good and fast service! Have been using them for very long! Thank you! Foyl and Awam were very helpful!
- 5.0
Yep did a great job. He was very patient and detailed. Just nice before CNY !!
- 5.0
Very efficient, very helpful, Terrific service from Mr Yep, Been a satisfied customer for 4+ years now. Thank you Cool Horizon!
- 5.0
\Mr. Yep was very fast and polite and got the job done.
- 5.0
Good service from the team led by Yep. Thanks
- 5.0
Fong and Ansari very good service. This company good 👍👍👍
- 5.0
Greta service. Always on time. Very helpful Fong and Ansari
- 5.0
Yep is very thorough and detailed.
- 5.0
Xion was great help to us and came quickly after an issue with air con
- 5.0
Great job and fast reliable persons Yep is very respectable person
- 5.0
seamless servicing by Fong and Ansari. Good teamwork. They were fast and efficient, leaving no mess when they left. 👍🏻👍🏻
- 5.0
AFong and Ansari good servise for our aircon
- 5.0
Very experienced and helpful service team. Thanks for xian and murugan for their for their support.
- 5.0
Good service from kai n arun
- 5.0
Kay & Arun did a great job. Thanks
- 5.0
Fong and Ansari, excellent service
- 5.0
Good services from Kai. Friendly and fast job done
- 5.0
Aircon Guy Yep was really fast and professional with his cleaning. 👍🏻👍🏻 reliable and good!
- 5.0
Ping and team did a good job. They communicated clearly, and explained the work done while showing pictures of their work.
- 5.0
Fong and Ansari good technically knowledge.
- 5.0
Had my usual servicing and it was good per usual.
- 5.0
Xian and Murgan were very thorough and professional with their servicing! I would highly recommend them for your air con service.
- 5.0
good service fong team
- 5.0
Good & professional service by Yep & Htet.
- 5.0
Kai/saw
- 5.0
Efficient servicing by Yep and Htet.
- 5.0
Experience technician Yep and Htet. Good service.
- 5.0
Kai and Saw did a great job as always. Very glad to have them as technicians for my air conditioners. They do not upsell but give advice and are very respectful! Will definitely use the service again.
- 5.0
Clean and efficient servicing Sky
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