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DomesticONE
Domesticone · UEN 53079896D · since 2006
AI summary
Reviews mostly describe part-time helpers for regular and ad hoc home cleaning, plus post-renovation and move-out cleans, with Yani, May and Kwang named repeatedly. Of 45 written reviews, 22 say they used the business again, 7 say the problem was fixed and 2 say they came quickly. Ask for a named helper and a deposit option.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 45 written reviews of 350 on Google
Summary of reviews
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45 written reviews to read
- 5.0
We love having May come. She is super helpful and does an excellent job everytime.
- 5.0
Great responsive communication, services are on time and efficient. Would recommend
- 5.0
I’ve used this cleaning company twice now, and they never disappoint. The cleaners are always punctual and hardworking. They pay close attention to every detail, and they check with me to make sure everything meets my expectations. Their time management is excellent—they finished cleaning all 3 rooms, 2 bathrooms, 1 kitchen, and the service yard within the scheduled time, even with a little overtime. They never cut corners or rush through the job; they take their work seriously. They’re also very easy to communicate with. This is my second time booking them, and I’ll definitely use their services again in the future. Highly recommended!
- 5.0
I have engaged Domestic One for multiple times, and I am really happy with Helper May's cleaning skills as we engage her as the preferred helper everytime. She cleans so well and always leave our house squeaky clean. Thanks May! 👍
- 5.0
Domestic 1 is very responsive. They trained their staff well. The helper assigned to my house, Wawa is friendly, hardworking and efficient worker. She takes initiative on what is needed to do and takes pride in her work. The house feels very clean and neat every time after she finished the cleaning.
- 5.0
May is my new part-time after my previous helper returned home after being with us for about 4 years, also with Domestic 1. She has completed 2 sessions on general cleaning / ironing and my experience has been positive . She is cheerful, punctual, speaks good English, and listens well to instructions. With the same good attitude, reliability and hardwork, I believe she will do very well. Thank you Henry for your recommendation.
- 5.0
Ms Aye was the lady whom assigned to clean up my place. I am impressed by her diligence and thoroughness. Really like her services. 👍👍
- 5.0
Very pleased with the prompt service by this agency, and our helper Shun was always prompt, efficient and helpful. Thank you very much for the excellent service.
- 5.0
Thank you for helping us keep up with our housework! Anna has been such a great help!
- 5.0
This is my 3rd time engaging them for a last minute cleaning and definitely won’t be the last. The helpers are polite, efficient and gave their 100% while cleaning my house. They really made my life so much easier and tq for loving my doggo too haha. Kudos to the prompt and polite customer service too. All in all, really satisfied, the next time will be bef cny 🥹🙌🏼
- 5.0
Zun is the best helper you can imagine. Very proactive and organised, always in time and in a very good mood. She is a real asset to my household.
- 5.0
I have engaged DomesticOne since year 2022 when I shifted to my new house and were impressed with their helpers' performance. Especially my weekly helper - Ni Ni and she has been doing a great job - she is diligent and all my floor, cabinet, windows are squeaky clean. Thank you Ni Ni and DomesticOne :)
- 5.0
Just had a lovely team of 3 do a wonderful job spring cleaning my condo. They did a thorough job and were very respectful of my home. Thank you for a job well done!
- 5.0
Really great service, cleaners are well trained
- 1.0
Promised to WhatsApp me details on part time maid but never did. Did not call back to inform either. Lousy attitude and service.
- 5.0
This is the first time i'm using helper with DomesticOne. I am happy and satisfied with them.Very professional and prompt. They were very thorough with house cleaning. From cleaning window to clearing vinyl flooring dirt marks & every corner of the house, I could hardly find any dust. They were meticulous I had and did their best. Excellent service! Now that i can spend more time at home, having a reliable and trusted helper who is committed helps me to focus on my work and worries free about housework! Definitely a Go to place if you're in need of helper.
- 5.0
I have been using Domestic One as agent for our bi-monthly general adhoc house cleaning and we highly recommend their staff Nok. Nok is very meticulous in cleaning as well as the work done is fast yet still the quality is good! She’s working with us for almost 4 months now 😊👍 usually we do 4-5hrs cleaning once every 2 weeks, change bed sheets and pillow cases for all the 3 bedrooms, vacuum and mop the whole house, clean both 2 toilets, wash all the laundry basket container and rubbish bins, wash all the dirty used rugs and will end with ironing of clothings. Whatever excess time is just for ironing. If my clothings are a lot and it’s already time I will just continue myself, at least not much to do already. Thank you so much Domestic 1!
- 1.0
Unfortunately, helper's hands and legs "not clean". When asked abt helper leaving after 3 hrs instead of 4hrs, there is no reply. very prompt in confirming weekly appt.
- 5.0
We engaged Domestic1 to perform deep cleaning our units. Khun May (sale) went extra mile to adjust their service to meet our requirements and was very responsive even after working hours. Khun Kwang and Khun Su (professional cleaners) were truly professional. The jobs were awesome. Highly recommended deep cleaning service 👍
- 5.0
Help A is very good , working hard , super meet my requirements, thank you
- 5.0
Very satisfied with the post renov cleaning service! Cust service on WhatsApp is very prompt and friendly. Yani and Kim arrived ahead of time and all ready to start work. They are very detailed and really cleaned every corner of the house. My whole house is extremely clean now. Will definitely engage their services again in the future for other cleaning. Thanks!
- 5.0
Best in class customer service and cleaning of my apartment was very good. I had to reschedule multiple times due to construction delays and they were extremely accommodating. Will recommend this company going forward
- 5.0
My cousin used Domestic1 services. This is his feedback: Thank you so much for the efficient service provided by your 2 girls. They are very disciplined, friendly, and thorough in their job. Appreciate very much for making my house clean and tidy. A BIG THANK YOU.🙏🧡🧡🧡🙏
- 5.0
A has done a great job in cleaning our house, now our house looks clean! Thanks A!
- 5.0
Engaged company for moving out cleaning. Great service by Yani and Mai, very punctual, attention to details and cleaned every corner of the house. My apartment looks as good as new after the professional cleaning! 5-star service!
- 5.0
Initially booked a last min post Reno cleaning a day before my move and domestic one came through. The cleaners were so efficient and fast. Booked them again after my move in and the same cleaners came back again and exceeded even beyond our expectations. Will definitely look for them again if I ever need cleaning. Thank you Yani,Su and Tea
- 5.0
Just had my first cleaning service from DomesticONE. Initially I was a little skeptical as the invoice only came a few days before my first appointment although appointment was made at least 1 month ahead. May, my cleaning specialist is fast and thorough. She completed the tasks assigned very efficiently and also took the initiative to clean areas where she was not assigned to. DomesticONE is very prompt in replies and appointment was made and confirmed very quickly.
- 5.0
There was luck involved in the helper assigned. Not all were great. But mostly acceptable. My latest experience with helper Suky was an extremely pleasant one. She got things done efficiently with no nonsense or unwanted drama. Would not have terminated the service if not for the change in needs. Thank you for the great service. 👍
- 1.0
I was informed of 10% rate increase effective next week. Even worse, when I decided to terminate their service, they decided not to come for this week’s service as well. Reason quoted that helper informed last minute. My regular helper is very responsible and this has never happened before. The replacement helper they offer has very low standard, did not know how to set up vacuum and after taking out the toiletries, she has no idea how to put it back. I have to do it myself. Will try other agency instead.
- 5.0
Excellent job done by the company - professional, helpful, polite and meticulous. The pricing is extremely competitive and transparent as well. Highly recommended!
- 5.0
Absolutely exceptional service! She consistently go above and beyond in her duties, ensuring our home is not just clean and organized, but also a welcoming and comfortable environment. Her attention to detail, reliability, and positive attitude make her an invaluable part of our household. We’re incredibly grateful for her hard work. 5 stars all the way!”
- 5.0
Perfect service, Yani have done amazing, her attention to detail is remarkable, and always go above and beyond to ensure every corner is spotless. She is also reliable, punctual, and incredibly respectful of my space. I highly recommend their services to anyone in need of a trustworthy and skilled cleaner.
- 5.0
Nilly, Kwang and Peng did a good job in cleaning our house post renovation. They are meticulous in their services rendered. Nilly even prompted me of some issues with my drain that i can get my ID to rectify immediately. I will surely engage them again. Highly recommended.
- 5.0
One of the best cleaning agency that I have hired. The cleaners are professional and experienced. Always gets the job done well.
- 1.0
First time cleaning was ok..cleaniness wise so so..When i enegaed this place for the second time. Last min chnage timing from 2pm to 6pm. Today whn rewuested for his service he said ok. However, the partime helper did not turn up. I had to call and check. No accountability and Unprofessional service. Lack of credibility
- 5.0
I have engaged DomesticOne for Two jobs. Their cleaners, Annie, Pang and Opol really take pride in their job. As well as Nilly & Pim. Job well done and carried out professionally. I have indeed chosen a great co. and their great team for my old and new house. Keep it up!
- 5.0
I use the professional cleaner named Yani of Domestic ONE, her work is very good, she cleaned up my condo like a new one. I mush appreciate and happy with her work. I would like to give the big compliment to Yani for her great job.
- 5.0
Pang, the part-time helper assigned, is a pleasant and committed individual who is very thorough and systematic in the work that she does. She is indeed a great worker who exhibits professionalism. I am very satisfied with the services she has rendered all this time.
- 5.0
Had my home cleaned post renovation, Yani, Kwang and Jin did a great job and were extremely thorough and accommodating. Thank you!
- 4.0
The cleaners (Nok and Kwang) have provided good service for my post renovation cleaning. They have arrived on time and were thorough with their work. I would give them 5-stars for their professional cleaning service. However, the company can do better in terms of requesting for payment, as they have requested for full sum payment before providing the service. They have only provided an alternative which is to pay 50% deposit after inquiring further. I believe most customers will prefer to pay a deposit first and the remaining after the completion of work instead of full sum upfront.
- 5.0
We booked pre-move in cleaning on 28 October. Ms May arrived on time and did a very good cleaning of the apartment. We are very satisfied and would not hesitate to contact Domestic 1 cleaning services.
- 5.0
This is the 2nd time I used their service. They did a good job!
- 5.0
As always, Domestic One delivered an impecable cleaning service on my whole property. The cleaners did a fantastic job in a very profesional manner. I highly recommend their service.
- 5.0
Yani is the best cleaner I've ever met. She is not only on time, professional, but also having integrity. When she still has time left, she continues to work on different items to provide complete services. I feel very lucky to have her help. Thank you Yani!
- 5.0
I was moving out of my apartment and hired this agency for professional cleaning. Extremely satisfied with the professional approach of agency and the cleaners in particular. Crew of 3 ladies was absolutely professional and require NIL supervision. At the end, the result was so great that I couldn't believe I was living in same apartment for last 2 years. Must hire of you need to get professional cleaning of your apartment.
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