← All aircon servicing
38
Honestfix
score

Genesis Cool Pte Ltd

Genesis Cool Pte. Ltd. · UEN 201818322M · since 2018

4.5 (24 Google reviews)Based in Jurong West

AI summary

Customers mostly mention aircon installation in homes, offices and a learning centre, with Alan and his team praised for professional advice and follow-up. Of 20 written reviews, 6 say the business came quickly, 4 say the problem was fixed, 4 say they used the business again and 1 says they knew the price before work started. Customers also mention quick answers on the hotline and a polite, efficient team. It is rated 4.5 out of 5 from 24 Google reviews and has been registered as a business in Singapore since 2018. Ask for a quote for the rooms you need and mention if the job is urgent.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 20 written reviews of 24 on Google

Summary of reviews

Fixed the problem4 of 20 reviews · 20%
Came quickly6 of 20 reviews · 30%
Price known upfront1 of 20 reviews · 5%
Would use again4 of 20 reviews · 20%

Jobs customers mention

Installation 12Gas top-up 2Repair 2General servicing 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

20 written reviews to read

24 ratings on Google
20 reviews
  1. Johan

    Enquire on website and contact number but no reply

  2. Tiffany C.

    Very impressed by their professional work and follow up. Thank you Genesis cool!

  3. Poh Ee F.

    Just done my bto Air Con installation by genesis cool. I am very impressed by Alan and his team professional advice and work. Thank you Genesis cool!

  4. Evelyn K.

    Alan and team is really easy to work with. Their professionalism was displayed through their workmanship and knowledge. He is very responsive in terms of their follow-ups and take great responsibility in ensuring everything is fine on site. I would highly recommend genesis cool if you are looking for aircon installation.

  5. Jas Q.

    Very good and quality service… responsive! Always recontract their service.. recommended 👍🏻👍🏻👍🏻👍🏻

  6. eida T.

    Alan and his team are very professional. helped me out with my air conditioning installation within a few hours. They also gave me great advice on my other aircon units. Instead of hard selling, they top up the gas and ask me to monitor further. really appreciate their honesty and good service.

  7. APRIL G.

    Not using up a service contract and then moved to new adress, then cannot change the service to new adress. Really not flexible, as far as i know many sercive companies would allow change of address.

  8. Victor C.

    Suspect install second hand compressor which lead to low in gas after a year use. Warranty also not able to verify after apply. Do not hand over warranty to customer on time causing application not valid or no response. Unable to answer customer enquiries on gas period of usage. 2 unit system can only last a year usage and need to pay $80 to top up 120-150psi of gas. Great disappointment.

  9. ng wen Y.

    Friendly and prompt service!

  10. Maya X.

    Air conditioner installation in our 4 rooms done nicely. Will recommend to those looking for affordable ac installers.

  11. Vannie K.

    No regrets to hire these guys for installation of ac units in learning center. Until next time!

  12. Diane F.

    AC installation successful. We are satisfied with their work.

  13. Jason H.

    Swift to answer the hotline. We needed AC repair for emergency breakdown in one of our function rooms and they responded fast.

  14. Dipika S.

    Good job in replacing our broken AC. Nice team - polite and efficient.

  15. Fergo B.

    Fastest to respond among all the air conditioner service providers that we contacted.

  16. Mac L.

    Something went wrong with the air conditioning of our Airbnb unit. Called these guys for repair and they came to the unit fast, repaired in less than one hour. They were polite and we felt safe the whole time.

  17. Dina Ma L.

    Fast aircon cleaning and installation work. Just a matter of few hours to clean our existing unit and install some new ones.

  18. Lew D.

    Just got my bto flat,I am happy that I found out about Gennise cool so asked them to give me a quote for a system 3.On the been time I find tat their is not the cheapest in town but also not that expensive,so I go look at their reviews almost all with a very gd review for them so I tell my Wife to give them a try end up I am thanks full that they r really helpful n guide me a lot of thing b 4 I do my renovation.So far after we move in nothing happen to our aircon everything is gd.keep up the gd job I give u guy 👍 up.

  19. Oh E.

    Boss is very helpful and friendly. For my house air con installation was done by Genesis cool .is really good services .and also introduced alot of friend to them.price reasonable. Will introduced more friend.👍👍👍

  20. Ivan L.

    We were very impressed with their professional and friendly service when we first engaged Genesis Cool to install our office's aircons. From then on, they have never fail to provide excellent support. Well Done and Keep It Up!

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← All aircon servicing
38
Genesis Cool Pte LtdHonestfix score 38 · Jurong West
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