score
SAS M & E Pte Ltd
Sas M & E Pte. Ltd. · UEN 201019107Z · since 2010
AI summary
Customers describe professional technicians who service, repair and install aircon, explain the work and give advice on looking after the units. Of 39 written reviews, 10 say they used the business again, 8 say the business came quickly, 7 say the problem was fixed and 3 say they knew the price before work started. Lance is thanked by name in several reviews for patient explanations and diligent follow-ups, and technicians keep the place clean. It has been registered as a business in Singapore since 2010. Tell them what the aircon is doing and how many units you have, and ask for the price first.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 39 written reviews of 49 on Google
Summary of reviews
Jobs customers mention
Based on the Honestfix algorithm — see how it works.
39 written reviews to read
- 1.0
Your driver is very reckless on the road. Please send him for proper driving lesson
- 5.0
AC broke down during CNY , left them a message in Watsap , and they prompty attended to the issue when they reopened for business . Problem identified as faulty PCB board , they quoted the repair costs on same day , and the faulty board was replaced the next day. Prompt and good service .
- 5.0
I recently signed up for an air conditioning service contract, and I am thoroughly impressed with the exceptional service provided. The team has been incredibly timely, always arriving promptly for scheduled maintenance visits. Their flexibility in arranging appointments to fit my busy schedule is commendable and has made the entire process stress-free. I highly recommend their services to anyone looking for reliable and accommodating air conditioning maintenance.
- 5.0
Just had 6 new aircon units installed by SAS. Service was great. Technicians made sure work areas were tidy and furniture protected. No unnecessary chattering and quick and reliable work. Deserved 5-stars.
- 4.0
I took up an annual normal servicing package as the company was the installer of aircon system. Been through two servicing with them and I find their servicing team knowledgeable and fast yet thorough in their cleaning as compared to the other companies I have used for my rented place previously. They are also polite and well-mannered, seeking permission to enter the rooms and use the toilet. Phyllis, the customer service personnel, was also responsive and follow up on my queries promptly. The team deserves recognition for the good work.
- 1.0
Poor communications and very unscrupulous. They called us to extend our package but we said we would think about it as their service had been not good. However, they sent their team anyway to service while we were away and now they want to charge us sgd70 per Aircon servicing. Be warned. Do not use this firm.
- 5.0
Sas Aircon company.
- 1.0
Not accommodating at all. Refuse to rescheduled session when we were not at home for the first session that was scheduled by the developer. No efforts made for reminding customers as well.
- 1.0
Engaged them for servicing of air con for many years. Wanted to change new air con. However, did not follow up despite multiple attempts to reach out via several means. Irresponsibility at its finest.
- 1.0
Late for the service. Remember to get the contact number as they do not follow up until you find all means to reach them
- 5.0
Loving my aircons, they feel brand new after the cleaning services!! As cool as ever 🌬
- 5.0
Nice
- 5.0
Very satisfied with the works conducted and especially the after sales service that the company provides. Very glad that such company still exist in Singapore where they prioritise their customer first and providing us with top quality services. Will definitely engage them again for my cleaning next time, and so shld you :))
- 5.0
Great service and follow up with competitive pricing. Lance was very diligent in his follow ups and very patient and knowledgeable in answering all our queries on the entire process; from selection to installation and reifications after. Very happy with the services provided.
- 1.0
My condo aircon was fixed by them. Day one when I moved in, the aircon is not cold. I call the main co and they came. They just top up gas and left. As I didn't really on the aircon most of the time, once I switch on again the aircon was not cold again. I call them up and they did a 24 hr pressure test and cannot find anything and just top up gas and left. Now the air con not cold again but already out of warranty. Now they sat I need to pat for the service. I think is ridiculous.
- 5.0
After hearing good reviews from a friend, I decided to use their services. I was first warmly and respectfully greeted by their staff over the phone as I told them about the problems that I was facing with my air conditioner. At that point of time i was busy with work so i left them my contact number to have a further discussion. Within the day, Lance texted me with regards to the services that i required. Not gonna lie it was much more affordable than i thought and I initially thought that it was a lil sus. Anyway i was lucky enough to have an appointment for the next day. The contractors that came over greeted my family with a smile and they acted professionally. Fast forwarding to after they cleaned my air conditioner, as expected it is working in good condition again and i am pleased with their services. I even entered a yearly contract with them to service my air conditioners in the house initiated by Lance. Smooth talker, cool lad. 10/10 value for money, 10/10 would recommend.
- 5.0
Experienced water leaking for both my aircon in my office. Contacted Lance to rectify the issue. Response was quick, service was great, technicians was very professional and provided a lot of advice on the maintenance of the aircon.
- 5.0
I'm so impressed with SAS! The service was great, the workers were on time, polite and efficient. On top of that, they left the place really clean too. I'm looking forward to the next servicing!
- 5.0
This has been the best experience for an air-con servicing for me. The people were professional and fast & provided me advice on my aircons! Highly recommend to let them service your aircons!
- 5.0
We had problems with all the aircons in our apartment and made enquiries with two aircon companies. Then, we called SAS M & E Pte. Ltd. and Lance came. We were impressed. He listened and patiently explained to us the options and procedures we can take. Now we have all new aircons installed for the Lunar New Year 2021! Job well done! Thank you Lance, the service & installation team. We would highly recommend to our friends.
- 5.0
The technicians at SAS M & E were extremely professional and efficient. Provided a lot of advices on how to maintain my air condition unit. Would highly recommend
- 5.0
The service was quick and efficient! The staff were very friendly and Super informative like giving advise on maintaining the aircon, advising on the prices of aircon remotes even, quite a pleasant experience overall 😌 The servicing itself was great too I can feel an actual noticeable change in the airflow of the place it’s significantly better!! 10/10 would recommend. Engaged them for both my shop and my home!
- 5.0
Technicians came to conduct cleaning and maintenance works which were thorough, timely and structured. Overall process took about 30-40mins and resulting air-conditioning units were well-handled - very professional and prompt service done! Would definitely consult their services again when needed
- 5.0
Top-notch AC servicing, highly recommended!
- 5.0
they explained everything clearly & rly broke it down for my family so we understood exactly what was wrong with our aircons. thanks for being so patient & accomodating! very happy that my family can finally entrust all our aircon worries with them!:)
- 5.0
Service from them was really good and efficient! Very satisfied with their service :) They were very nice and friendly to us and I can safely say they are very reliable too! Also the pricing for their services are reasonably priced. Lance took the time to also talk to us about our aircon and we learnt a lot of info from him too. Thank you guys! :) Highly recommended!
- 5.0
I will definitely recommend SAS M&E to all my friends and family out there if they are looking for a reliable, reasonably priced and friendly company to work with. My family approached SAS M&E for our home Air-conditioning repair, maintenance as well as installation after moving into our new home. They were very accommodating with our tight timeline as we wanted to try to get everything done amidst our renovations during the year end. They are also very responsive and constantly had their sales advisors and staff updating & informing us when any issue arises. Most importantly, the pricing is transparent and economical. Having used other independent air-con technicians before they were usually cheap however it would end up creating many problems down the line so i would advise against independent air-conditioning technicians and go for a much more established company such as SAS M&E. Once again, I would personally recommend SAS M&E for their professionalism, transparent pricing and efficiency.
- 5.0
provided great service, technicians were really polite and knowledgable. Overall it was a pleasure getting my air conditioners serviced by them.
- 5.0
I had the pleasure of getting a thorough diagnosis from Lance which solved my month long problem. He gave a lot of value and even taught me how to clean my own aircon for my future caretaking. Really an enjoyable time throughout
- 1.0
Doesn't turn up.
- 1.0
One of the worst Aircon guy The company does not respond to client requests on time. The installer Aircon is not cold and they replied that you turn on the Aircon for three hours and the rooms will be cold. The temperature of the rooms after turning on the Aircon for an hour is 27 degree and they attributed it to the heat load of the room. Better jokers around
- 1.0
I will avoid their service like the plague. The people are just outright unprofessional, greedy, and charges me $85.60 for a 3 minutes service. This is my first encounter with a business that is prepared to go all out to provide the least value with maximizing profit. I will be reviewing on more sites to remind consumers. Really thumbs down to the owner of the business.
- 5.0
Good experience company
- 1.0
no show by SAS technician on appointed date and timeframe
- 5.0
Thanks guys for making an extra trip because my baby is sleeping. Special thanks to Mr Alex and Mr Lau for keeping my home clean after service.
- 1.0
Lousy
- 1.0
bad servicing crew who always dirtied my place after servicing, thinkign to terminal the contract with them after the current end.
- 1.0
Worst aircon service provider in all brand airconditionings
- 5.0
Best aircon service provider in all brand airconditionings
No reviews match this search. Try another keyword or clear the filters.
Something wrong on this listing? Corrections