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Sleek Services Enterprises

Sleek Services Enterprise · UEN 31252500A · since 1983

4.6 (1,060 Google reviews)Based in Bedok

AI summary

Reviews describe a long-running husband-and-wife shop that duplicates keys and also repairs shoes, bags, luggage and works on car and motorbike keys. Praise is for friendly owners and keys that work first time, even after other shops failed, and for neat repair work. Of 45 written reviews, 20 say the problem was fixed, 8 say the business came quickly and 5 used it again. Ask the price before they cut, and check hours first.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 45 written reviews of 1,060 on Google

Summary of reviews

Fixed the problem20 of 45 reviews · 44%
Came quickly8 of 45 reviews · 18%
Would use again5 of 45 reviews · 11%

Jobs customers mention

Key duplication 15Lock change and repair 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

45 written reviews to read

1,060 ratings on Google
45 reviews
  1. Kev K.

    Go somewhere else for a key cutting service. They charge 12.5 per key. The going rate is 4-8 dollars. So if you have to go there, don’t say landed/condo. You’ll get overcharged

  2. Kevin K.

    PSA. Go somewhere else to make your keys. Even though owners were friendly. The product was grossly overpriced by 200 percent. Standard key is 4-8 dollars. Twas charged 12.5 per key

  3. kevin K.

    12.5 dollars each for a duplicate standard cut key is overpriced. Not good. The going rate is 4-8 dollars. When asked, do not reply condo/landed. You’ll get overcharged. Not cool at all.

  4. Jerry L.

    Helpful and friendly service

    Response from the business

    👍👍👍

  5. Abishekraj T.

    Very kind and friendly people, and an excellent service

  6. II B.

    Shop owners were very friendly and accomodating. They explained thoroughly on the issue that we had. Superb service! ~Roz :)

  7. Mohamad R.

    Friendly n fast..will come again

  8. Mr N.

    Good. Car battery change was prompt

  9. APB C.

    Good service, very polite and kind and very quick service. By Joseph

  10. Taped

    Thank you to Joanne and Richard for helping me mend my black adidas shoe really helpful and kind people :)

  11. Ivan K.

    Came here to get some keys duplicated, and they got it done within minutes! What really impressed me was the quality of the duplicated keys — I had actually tried getting them duplicated at two other places previously, but neither could get them right even after multiple adjustments. Here, the keys worked perfectly on the very first try. I was genuinely pleasantly surprised! They also offer other services, including shoe, bag, and even luggage repairs. You can even use CDC Vouchers here, which is a nice bonus. Hope more people can drop by and support this small business, especially one run by such a super friendly couple. Really happy to have found this place and would definitely recommend them!

  12. Nesh J.

    The service was very good. Stitches on my shoe was finely done so that it was barely noticeable. Should really support them. Not very well know coz of the location. Worth every penny and saves u from buying new footwear unnecessarily. Thanks guys!!

  13. rekhi R.

    Extremely profeesional and experienced. They are friendly and swift in doing the job. Excellent experience.

  14. William L.

    Amazing reasonable price !! Went there with a NV200 key blank and seek their help to cut it. Experienced old hand at play !!! The cut key could turn the ignition cylinder, just need to transfer the transponder over to the new key to start the engine. Good JOB !!!! Highly Recommended. Very helpful couple, they know their stuff.

  15. Anastasia T.

    Fast key duplication service and friendly owner!

  16. Shawn L.

    Good and quick key duplication service from very friendly staffs! However, the hours might need to be updated as I went at 815pm on 13/8 and it was already closed.

  17. Sara Lee R.

    Duplicate keys costs 4 times more than other shop which is unacceptable.

  18. Sai A.

    good workmanship on the safety boots repair.

  19. Gabriel S.

    Highly recommended for unique and customise shoe repairs by very experienced and long time shop owners. As repairs for any shoes are customise with great care, cost is expected to be on the higher side as compared to those standard shoe repair outlet shops.

  20. bebe

    Very friendly owners. Key duplication was completed within minutes and works perfectly. Recommend

  21. Yingshan L.

    Very friendly and professional service, highly recommended

  22. Ethan E.

    Great workmanship Friendly owners.👍👍👍👍

  23. Maggie W.

    I was stressing about my missing keys and luckily found this shop nearby. Got a copy made super fast. It works perfectly and even has sleek logo lol

  24. VZ Al '.

    Repaired my bag like new, cant see the stiches, easy transaction. Friendly owners! Recommended been here for 43yrs already!

    Response from the business

    👍👍👍

  25. Amarone M.

    The business etiquette was not great. Shop doesn’t run on the stated operating hours, perhaps call before you head down or go elsewhere, workmanship is acceptable but the pricing is a little on high side and not as transparent as I wish it could be. Way before we established the pricing she keep mentioning that CDC vouchers can be utilised despite the CDC Logo was posted on the shop window and that give the impression that the price probably going to be marked up and I was not wrong. In my opinion if she had mentioned the CDC vouchers after the price has been established then I might think differently. I could have walk away but I really wanted to fix my new Bag so the bottom line is she probably will study the product (designer brand) that you bring in for repair and evaluate you as a potential customer that willing to pay the high price. In my opinion..being able to afford to pay and being have to pay the marked up price are two different feelings, then again I could have declined the offer and walkaway but I was in the situation that I really wanted to get it done at some point.

  26. Giuseppe Di P.

    Great service they fixed my zipper that alot of people said cannot fix and they do other stuff like keys and bags, will come back for their service anyday

    Response from the business

    ✌️

  27. Pinder K.

    Joel and Richard were very friendly and helpful Did my bag repair beautifully and before time

  28. Muhammad Rusydi Bin A.

    Friendly shop owner

  29. Aasim M.

    Came here to get 2 of my keys duplicated. The owners were very friendly and helpful. The service itself was quick too with reasonable price and CDC vouchers are accepted as well. Will come back again!

  30. Julia L.

    Timings need to be updated so customers are not misled and take time out to head down for nothing. If you are coming during lunch time, better to come around 2pm.

  31. Serene N.

    Brought my bag over to stitch up the handles. Was ready in a few weeks. Very friendly couple, enjoyed chit chatting with both of them! The handle connected where there are inconvenient pockets so the inner lining had to be unpicked, the handle resewn and the lining sewn back on. All in all im satisfied.

  32. shafeeq A.

    Excellent craftsmanship and friendly services. 10/10 recommend

  33. Kelly T.

    Expensive key duplication, $14+ for a normal key. 1st and last time visit.

  34. Priscilla C.

    Asked ChatGPT for a recommendation on where to fix the snap button on my golf bag, and it suggested this shop as the top pick. Safe to say, it didn’t disappoint! 👏 The owners were incredibly friendly, knowledgeable, and took the time to explain everything. My golf bag was fixed in just 15 minutes, and the workmanship was excellent—great quality at a very reasonable price. If you’re looking for honest, reliable bag repairs, I can definitely recommend them. Thank you for the fantastic service!

  35. mMmakcik

    Suuuuper friendly and efficient, just needed to duplicate some keys and they did it in just 15 mins. Fast and simple.

    Response from the business

    👍👍👍

  36. Corliss H.

    Although the space is small but very skillful and repairs many products from keys to luggages. 1 stop solution. Good service.

    Response from the business

    👍👍👍

  37. Jalila T.

    Friendly,I'm very happy with the bag repair service. The workmanship is excellent, and my bag looks great again. The owners (husband & wife) were friendly, professional, and easy to communicate with throughout the process. The pricing was reasonable and offered great value for the quality of the repair. Highly recommended to anyone looking for reliable bag repair services. Thank you for the wonderful job.:)

    Response from the business

    👍👍👍

  38. Alyssa A.

    Had a special key duplicated today. Tried so many other shops but they either can't do it or not properly done and key can't be used. Sleek Services never fail to deliver. Always perfect on the first try and no adjustments needed.The owner is very friendly and always trying to help customers in whichever way they can. Thank you so much!

    Response from the business

    👍👍👍

  39. Betsy C.

    Professional and prompt service rendered! Made a duplicate key for motorbike and their service was impeccable, the team ensured everything was working perfect before handing the key back to me, Transponder synchronisation is thoroughly checked to ensure operation is smooth. Do not hesitate to give them a ring or go to their shop to find a solution for your problems, highly recommended! 👍👍👍👍👍👍👍👍👍👍👍👍👍😊

    Response from the business

    👍👍👍

  40. Thomas L.

    Overcharged! Feel got conned! My advice to consider before engaging. Good luck.

  41. sham A.

    humble couple...

  42. Jaslyn

    Expensive and very prideful saying they can fix anything. Paid such a high price and the results were sloppy. Also broke the first time using.

    Response from the business

    Pls show your items

  43. Shaheem S.

    Super fast service for duplicating my key. Highly recommended! They accept cash paylah or paynow too!

  44. ribcyne

    The service are very fast and neat! Both the uncle and auntie are very kind and humble as well. Definitely will go back if I need to fix anything again later :)

    Response from the business

    👍👍👍

  45. Alex

    Lady boss, keep trying to convince me to do expensive sewing on my shoes...wanted to charge $999 for sewing each side of my no.3 shoes which I didn't even requested...perhaps she thought that my shoes looks very expensive or perhaps I looked naive...which i clarified that with $999 i can buy 20 pairs of it at emart...in the end only choose to ask them to glue one side of my jogging shoes, the lady boss charged me $50, which i think is quite over priced...will never go back again.

    Response from the business

    Do not go telling your lies cos you only paid $49.95 as per your receipt. Nobody charged you $999 which is a ridiculous accusation. Pls check your receipt upon payment. #N.B. Go elsewhere if you want a Cheap job, we don't deal with fake story- tellers ... you're not welcome here!

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Sleek Services EnterprisesHonestfix score 46 · Bedok
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