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Honestfix
score

Straits Smart

4.9 (18 Google reviews)

AI summary

Reviews describe a smart home installer, with Vijay (VJ) and KY named as the people who set up switches, lighting, blinds and sensors and then explain how they work. Of 15 written reviews, 4 say the problem was fixed, 2 say they used the business again and 1 says it came quickly. Its rating is 4.9 from 18 Google reviews. Ask whether the same team handles changes after installation.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 15 written reviews of 18 on Google

Summary of reviews

Fixed the problem4 of 15 reviews · 27%
Came quickly1 of 15 reviews · 7%
Would use again2 of 15 reviews · 13%

Jobs customers mention

Sockets and switches 2

Based on the Honestfix algorithm — see how it works.

Customer reviews

15 written reviews to read

18 ratings on Google
15 reviews
  1. Freddie C.

    Second time purchasing from Straits Smart and we are very happy with the experience and purchase. Love the convenience brought about by the smart touches at home.

  2. Poh Yong K.

    KY is friendly and detailed in his explanation and the whole setup process is fuss free

  3. Joyce T.

    KY was here to help setup my smart home and he was very punctual, really helpful and detailed. Very happy with the service and would highly recommend.

  4. Tonmoy K.

    I would highly recommend Straits Smart to anyone looking for a smart home solution. They are extremely professional and highly customer focused. Vijay & KY were extremely understanding and flexible about meeting our smart home requirements. They are also very prompt with their post sale enquiries. One of the highest service level that I have experienced in Singapore!!

  5. Shirmel L.

    Very good service at every step of the way!! After helping to set up, they were also very patient with the explanations and demonstration. Will recommend!

    Response from the business

    We're delighted you had a great experience with our service and found our explanations and demonstrations helpful. Thank you for the opportunity to build your smart home together :)

  6. Ruby L.

    Wonderful job done by the Straits Smart team. They were very dedicated and super understanding in helping my family and I make our home super smart! We had the best ideas and latest tools to make life simpler and fun with their deep insights on leveraging smart home gadgets Thank you Straists Smart🙏

    Response from the business

    Thanks for the review. Hope you enjoy your smart home with family & loved ones.

  7. Ju C.

    They help me fix tv wall mount to a new wall..they do it professionally

    Response from the business

    Thanks Ju, hope enjoy your smart TV with family!

  8. Nur H.

    First time engaging their services and they did a really great and professional job. Service was very fast and efficient and the new power outlet installed has been working well with no issues. Would definitely recommend them.

    Response from the business

    Thanks Hikmah. Glad to service you too.

  9. Eve H.

    Contacted Straits Smart for smart Home package. Great service from Vijay and KY despite all the changes I need to make. Switches are beautiful, set up is easy to use. Highly recommended

    Response from the business

    Thanks Eve. We hope you enjoy your new smart home. It was a busy for you to settle down but we know it all worth it. Enjoy!

  10. Willie N.

    Straits Smart is a truly value for money and reliable Smart Home Solution company. During my renovation, I contacted at least 11 smart home company and I choose Straits Smart because of their sincere service, affordability and more importantly a simple to use and hassle free smart home solution. Straits Smart is a one stop shop for me, from ceiling lights, to blinds/curtains, to smart switches, to motion sensor, everything you need to "smartify" your home you can find it here. Also the service from Straits Smart team is just excellent. They are helpful, patient, down to earth and professional. Not only they spent hours paitently intergrating all my devices and they even came back again to rectify a connection issue for one of my blind. Truly superb service! I am very grateful that I was able to find an honest company like Straits Smart Home Solution to help me realise my smart home dream, Thank you VJ and KC!

    Response from the business

    Thanks for the generous review Willie.

  11. Stanley H.

    The installation staff is professional and very patient over the enquires and overall experience is good with them. Thanks 🙏

    Response from the business

    Thanks for your review, hope you enjoy your new smart home :)

  12. kah

    good service

    Response from the business

    Thanks for your review. Glad to serve you :)

  13. Saheerah S.

    Really loving the smart home system by Straits Smart. VJ and his team did a good job in installing the system and after sales service was efficient and on time. Very responsive team and easy to communicate. Thumbs up 👍 to VJ and his team! Highly recommended!

    Response from the business

    Thanks for the opportunity to work with you :)

  14. Perry M.

    VJ and the team walked me through the whole smart system clearly and with patience. I was impressed with the flexibility and customer-centric system designed for my home. They were quick to respond to my follow-up questions and also went beyond expectations during the installation process. Highly recommended!

    Response from the business

    Hi Perry.Thank you for your kind review. We are grateful for the opportunity to make your crib smart!

  15. Cassandra C.

    Fantastic after sales service! Definitely recommend, VJ ensure that everything was well connected in my smart home system. Thank you👍👍👍

    Response from the business

    Hi Cassandra, thanks for your review. We hope our smart home is of great help to you :)

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