score
AC Cool Aircon Pte Ltd
AI summary
Reviews are mostly repairs and servicing, including same-day fixes for breakdowns and leaks, with Kenny named repeatedly for punctual, well-explained work. Customers also describe friendly teams who keep the work area clean and give professional advice. Of 37 written reviews, 10 say the problem was fixed, 10 say they used the business again and 6 say it came quickly. It is rated 4.8 out of 5 on Google, and its website says it takes urgent or emergency jobs. It publishes a WhatsApp number, so message the fault and ask for the price first.
This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.
Reviews
Latest 37 written reviews of 50 on Google
Summary of reviews
Jobs customers mention
Based on the Honestfix algorithm — see how it works.
37 written reviews to read
- 5.0
Very friendly, polite, well informed service team with very reasonable pricing. There is no push sales of additional services.
- 5.0
Happy with service provided by Shahabuddin. He was on time and efficient. Service done within an hour.
- 5.0
Good service
- 5.0
Kenny was on time and efficient, friendly also.
- 5.0
Helpful and price is reasonable. Willing to go extra miles to help .
- 5.0
Excellent service by Kelvin and Yew. It’s the 3rd servicing and they did a thorough cleaning.
- 5.0
Service is very good!!
- 5.0
Ah yao helped me out
- 5.0
The installing team arrived right on time n did a fantastict job . They were highly professional, work efficiently, kept the worked area incredibly clean . The company made the entire process seamless from booking to completion n with Zero disruptions . My new aircon works perfectly, i will definitely use them again for my furture servicing .
- 5.0
Hussainnshaha very friendly and help us solve our Aircon’s issue!
- 5.0
Just finished our chemical overhaul. Very pleased by the service rendered by the team Mr. Rashed, Rovel, hanif. Our AC works very well. A job well done. I will surely get a new ac contract with them. Thanks, Joy
- 1.0
Not transparent with pricing at all
- 5.0
Great service very professional and reasonable prices
- 5.0
Came on the same day despite no one else wanting to take the job. Managed to fix my fridge. Super satisfied!
- 5.0
Nice service
- 5.0
MOE/Myo/Paing
- 5.0
Arf and Velu did well
- 4.0
Good attitude and to solve problem very fast
- 5.0
Li Feng and Alvin cleaned very good
- 5.0
Staff kind and very well cleaning seevice
- 5.0
Sazzad came by on short notice, worked quickly, and fixed our dripping ac unit.
- 5.0
Good service
- 1.0
I called this company to service my air conditioner because it was not working. That same night, the AC broke down again, so I’m honestly not sure what they “fixed.” They claimed they had used gas to suction/clean my AC, but when I called another company the next day, I was told it was still dirty. They charged an exorbitant $400, and later claimed my water compressor needed replacement, quoting another $1,500 (for reference, i enquired other companies for water compressor replacement pricing and it’s around $300-400). If the compressor was the real issue from the start, why didn’t they diagnose it earlier instead of making me pay twice? When I requested a refund (since my AC was never properly serviced), I offered to cover the service and transport fees. The owner agreed. However, his technician, “Yap”, refunded me only $150, insinuating that their “service and transport fee” alone was $250, which is completely unreasonable. It gets worse. Yap ignored my messages, then finally responded with an angry voice message, shouting and insisting he serviced two AC units, even though that was never part of the refund agreement. The owner told me to discuss it directly with Yap, but Yap was impossible to communicate with- rude, unprofessional, and unresponsive. To make matters worse, they left a mess behind after “servicing” the AC. This entire experience feels like a scam- dishonest pricing, poor workmanship, and zero accountability. Yap has no professionalism, ethics, or compassion. Avoid this company at all costs. There are far more reliable and transparent AC service providers out there with reasonable pricing
- 5.0
Long story short, System 4 and one unit's motor was claimed "spoilt" by my usual Aircon Service, waited months for them to rectify the problem but nothing was done. My son sourced and contacted Ac Cool 2 days ago, and they are here now fixed the issue and Mr Farhan is very professional. I am a creature of habit, but AC cool knows what they are doing and I am changing to them for my future Aircon Services/Needs.
- 5.0
I've been using this service for many years. Kenny responds quickly and sends quarterly maintenance reminders. It's convenient, fast, and hassle-free. Excellent service at a reasonable price—fast, reliable, and consistent. When I need to reschedule, the service staff are very helpful. Kenny is very friendly, shared practical air conditioning maintenance tips, and completed the work quickly and professionally.
- 5.0
I decided to try this aircon servicing company at the last minute, even though they had fewer reviews compared to others. Louise arrived on time, was professional, and patiently answered all my questions about the aircon and the cleaning process. He did a thorough job, kept the surrounding area clean, and promptly confirmed the next appointment date. He also responds quickly on chat. Although I’ve only had one appointment so far, the professionalism displayed gives me confidence to continue booking future services.
- 5.0
Kenny have visited our unit to troubleshoot. Great job and gave professional advice!!
- 5.0
Kenny have visited our unit to troubleshoot. Great job and gave professional advice!!
- 5.0
I got aircon service and it is great experience. They provide detail and professional service. Definitely, i will ask again
- 5.0
I've been using Louis's aircon servicing for many years now, and I can confidently say he's one of the best in the business. He's highly experienced, fast, and extremely reliable. No matter the issue, Louis always gets the job done efficiently and with a high level of professionalism. What I appreciate most is his honest and very reasonable pricing—hard to find these days! If you're looking for someone trustworthy and skilled for your aircon needs, I highly recommend Louis. Great service every time!
- 5.0
Called at Random and manage to get the Aircon servicing from Ac cool .Mr Farhan came and done an excellent job to my 3/4 years old air con ..He did chemical washing top up gas and after 2/2.5 hours my air con looks as new and is much cooler and also the charges is so reasonable ... Fantastic Job..Ac cool will be my permanent service provider 😀😀😀😀
- 5.0
Excellent service! Louis was on time, professional, and fixed my air con quickly. It’s running perfectly now—cooler and quieter. Fair pricing and great customer service. Highly recommended!
- 5.0
Nice service
- 5.0
Use them for more that 5year . Very nice aircon guy .
- 5.0
Good job
- 5.0
Good service. Nice aircon guy.
- 5.0
Farhan did a very good job
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