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Air Cool & Cool Aircon Services Private Limited

Air Cool & Cool Aircon Services Private Limited · UEN 201719751K · since 2017

5.0 (594 Google reviews)Based in Punggol

AI summary

Reviews cover aircon servicing, chemical washes, leak call-outs and installation of multi-unit systems. Customers praise technicians who explain the work step by step, arrive on time and keep the area tidy. Of 44 written reviews, 9 say the problem was fixed, 8 say they used the business again, 5 say the business came quickly and 2 say they knew the price before work started. Rated 5.0 out of 5 from 594 Google reviews, it publishes a WhatsApp number and has been registered in Singapore since 2017. Send a WhatsApp message with your aircon details and ask for the price first.

This summary is based on all the information the Honestfix team has put together on this business, last checked 2 Oct 2026. For more on how we do it, see how Honestfix works.

Reviews

Latest 44 written reviews of 594 on Google

Summary of reviews

Fixed the problem9 of 44 reviews · 20%
Came quickly5 of 44 reviews · 11%
Price known upfront2 of 44 reviews · 5%
Would use again8 of 44 reviews · 18%
Problem came back1 of 44 reviews · 2%

Jobs customers mention

Repair 6General servicing 5Chemical wash 2Installation 2Chemical overhaul 1Gas top-up 1

Based on the Honestfix algorithm — see how it works.

Customer reviews

44 written reviews to read

594 ratings on Google
44 reviews
  1. wei jian M.

    Very happy with the work done by Mani from HomeOne. Everything was completed neatly, cleanly and professionally. He was careful with the work, kept the area tidy, and the overall workmanship was very good. Great service and a smooth experience from start to finish. Would definitely recommend Mani and HomeOne!

  2. Community M.

    Great service!

  3. Siow Fei Y.

    This is truly a shop that deserves high praise! I've had their services for two years, and the technicians are always very polite. They answer all my maintenance questions fluently and professionally. Their prices are fair and transparent; they won't try to sell you additional services. They'll get what they need done and you're out, without saying much. Even people with obsessive-compulsive disorder can use them because they strive to keep things clean. They automatically wash your feet upon arrival, and there's hardly any dust on the floor when you leave. Honest, professional, and clean—this is definitely the shop to go for!! What are you waiting for~~~ This is really a business that deserves a good review! I’ve been using their services for the past two years, and every technician who came has been extremely polite and professional. Whenever I have questions about maintenance, they’re always able to answer them confidently and clearly. Their pricing is fair and transparent, and they never try to hard-sell you on additional services that you don’t need. They simply do what needs to be done and leave once the job is completed—no unnecessary sales talk. If you’re a clean freak like me, you can definitely engage them too! They always try their best to keep things clean. They’ll even wash their feet before entering the house without being asked, and they don’t leave much dust or mess on the floor when they leave. Absolutely, definitely go with this company!! Highly recommended! ❤️

  4. Gervin C.

    Aircon personnel know their knowledge and able to advise and recommend for my needs

  5. Ricky L.

    Very good service

  6. Akainya

    Ah Jun and Nurul excellent service very professional team

  7. Jia Yung K.

    Booked their quarterly aircon plan (4 units, $260/year) and even confirmed a service date (24/8). Before the visit, I asked a completely standard question: what happens if we're not satisfied after the first service, can we redo it, refund, etc. Instead of answering, they became defensive, said asking that question made them "lose confidence," and repeatedly told me they didn't want to take the booking anymore, even after I reassured them multiple times that I was happy with their communication and just wanted to understand their process. They ultimately cancelled the confirmed booking outright rather than give a straight answer. If a company can't explain how they handle an unhappy customer before anything has even gone wrong, that's a real red flag. Would not recommend based on this experience.

    Response from the business

    Hi Jia Yung Thanks you for your feedback . We respect your right to ask questions and share your experiences . For clarity, no Aircon servicing , cleaning or maintenance was carried out for you , after our communication,we made the decision not to proceed with the booking , as we felt that there was not sufficient mutual confidence and understanding to establish a suitable service relationship. We believe it is important for both the customer and service provider to have trust and understanding before entering into long-term service arrangement We respect your decision and wish you all the best

  8. Fingon3020

    ordered system 3 unit. the guys help to shift our furnitures. easy to plan and communicate. aircon all ok

  9. MC C.

    Shahabuddin provided a good and efficient service. He arrived on time, well within the timeframe and got the job done smoothly.

  10. Donki D.

    Not sure why there are some negative reviews about them. This is my 2nd time engaging Air cool & Cool for my Aircon servicing. They had never failed me. The guys were friendly and knowledgeable esp Kang. Most important there is no hard selling . Without hesitation, we decided to take up their contract. I would not hesitate to recommend to anyone who are seeking for a good Aircon servicing company. Don't be disheartened by the recent negative review cos we cannot please everyone esp in the service sector. Keep it up guys!

  11. Choo A.

    Mor and Semi have provided very good and professional services

  12. Aziah H.

    I would not recommend this company - the price and quality of service is ok but they are often very late for appointments (close to 1h late repeatedly) and asked to charge me an arbitrary one-time fee if I insisted on cancelling early my one year contract

  13. Wai Hou H.

    The guys were extremely helpful as two of my aircons failed all of a sudden, and when I called, they were quick to respond and action so that I didn’t have to sleep without aircon! Very reliable and helpful!

  14. SJ S.

    The cleaning was done well and the technician was careful throughout. My AC feels much cleaner now and is cooling better. Happy with the service.

  15. Caiden S.

    Alvin and Aung were careful, efficient, and delivered top-quality aircon servicing.

  16. Choo Choon T.

    Professional and friendly staff. Price is also very reasonable.

  17. Xavier L.

    Aircon services very bad

  18. Oksafri Trudyan C.

    Technician: Sanka. The work is good he explains the problem very well. A very good job

  19. Chris C.

    First time do servicing with this company Ah Yong was very friendly and share a lot definitely will share with friends and get their service for My next servicing.

  20. seltro Y.

    Excellent Service, Responsive Follow-Up👍👍👍

  21. Mun sun L.

    Good service and reasonable prices.

  22. Ravindran K.

    Wonderful service by Arivu and Ravi! They were punctual, professional, and very thorough in servicing the air-conditioners. They explained everything clearly and completed the job efficiently. Thank you both for your great service.

  23. Albee

    upsell only, job not done properly, no SOP.

  24. peach P.

    Good honest service will definitely recommend friends and family :)

  25. ling C.

    Poor attitude towards their customers, never ever will take their service

  26. eva T.

    Quick response and service.

  27. M K.

    Good service. Job well done

  28. Kaya T.

    Good and detailed

  29. Brian Lee Song C.

    Joydom did a very good job. Very satisfied with their service. Especially thanks for Injamul, Nazrul, khayer. The team of metal.

  30. Jaycee T.

    Comfort aircon has been servicing my aircon for years and has provided me with good service. The contact personnel are courteous and professional. The technician who services my aircon, Minhaz has the technical know-how and does a good job!

  31. Dylan T.

    The guys were honest, sincere and did a great job overall. Will definitely use them when I need to clean my aircon next.

  32. james T.

    Technician very detailed. Name out the things to be done step by step during my 1st scheduled with them. Strongly recommended!!!

  33. Venice P.

    Shahabuddin is super helpful in helping me settled my aircon leakage issue. He even went to the extent of helping to clean up after the work.

  34. Tròóper S.

    Great service. Polite admin and servicing crew

  35. Dark R.

    Had my aircon serviced by their technicians Kang and Bin on 11Jun. My almost 10yrs old split aircon unit kept shutting down whenever two or more of the blowers were turned on. Had initially wanted to do a chemical wash of two blowers and gas top up. However after inspection of the units and condenser, the technician suggested to do a chemical wash of the condenser and a gas top up first as the condenser was dirty and may be overheating when two or more of the blowers were turned on which caused the shut down. We therefore decided to proceed with their recommendation. After the washing and top up of the condenser, my aircon unit is now functioning properly. Thanks Kang and Bin and Aircool & cool for a job well done.

  36. Moon G.

    Install system 4. Every transaction, work service, installation all went smooth. Tip top service given.

  37. Ann P.

    We had a great experience with Yau during our aircon servicing. He was friendly, professional, and explained everything clearly without any hard selling. What stood out most was his honesty and reliability. He was thorough, punctual, and completed the job properly 👍

  38. Edèn A.

    Smooth, easy and quick. Would recommend

  39. Desmond L.

    Quick respond and professional in giving advices.

  40. Shanmukhasundaram S.

    Mani and Pugal service are very good. They explained the issues clearly and troubleshooted with expertise. 5star rating is given.

  41. Ng P.

    Technicians are very experienced to check and provide valuable feedback.

  42. jtkan T.

    Had a chemical wash done on Tuesday due to two leaking aircon units. Unfortunately, three of the units started blowing warm air the very next day. I texted Lion City’s Instagram, and to my surprise, Boss Hermes replied and he personally came down on Thursday to inspect and resolve the issue. What can I say? That’s service recovery done right. Mistakes can happen, but it’s how a company responds that matters. Top-notch service and highly recommended! 👍

  43. Benjamin M.

    Shahabuttin is friendly, punctual and efficient. He assessed, diagnosed and explained the issue in full detail and offered me solutions. I decided to proceed with the standard deep clean as I am on a budget. The entire process for 3 air conditioning units took approximately 1 hour which far exceeded my expectation. I was so impressed that I purchased the quarterly package. I highly recommend his service to all

  44. chen ling L.

    Since moving to Singapore, I’ve had to arrange regular aircon servicing for my rental apartment, so I’ve worked with quite a few different companies. Out of all of them, the team at Aircon Uncle has been by far the most professional, reliable, and attentive. They’re always punctual, take the time to do a really thorough job, and never try to push unnecessary services. Their pricing is fair, and they’re honest when giving advice about what actually needs to be repaired or maintained. It’s not easy to find a company that’s both skilled and trustworthy these days, so I’m really glad I found Aircon Uncle. I would definitely recommend them to anyone looking for aircon servicing in Singapore. 👍🏻

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← All aircon servicing
81
Air Cool & Cool Aircon Services Private LimitedHonestfix score 81 · Punggol
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